Austin M Mccrea
Biographic Data
| ID | 4385420 |
|---|---|
| NAME | Austin M Mccrea |
| GIVEN NAMES | Austin M |
| FAMILY NAME | Mccrea |
| SIGNATURE | MCCREA A M |
| AFFILIATIONS | Texas Tech University |
| ORCID | 0000-0001-8115-421X |
| VERIFIED | Yes |
| TOTAL WORKS | 6 |
| TOTAL CITATIONS | 18 |
| WORKS AS AUTHOR | 6 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2018 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 3 |
Impatiently Waiting
Administrative burden has emerged as a key theoretical framework for understanding onerous, burdensome, and slow citizen-state interactions. While most work to-date focuses on how the political process generates burdens, how citizens experience burdens, and how burdens affect street-level bureaucrats, this manuscript focuses on the understudied link between management and administrative burden. This link is essential to understanding administrati…
Managing Social Welfare Policy
The management of public programs is often considered a key factor in service delivery, the performance of public organizations, and good governance. Indeed, managerial actions have a substantial impact on organizations and often help account for why one organization outperforms another organization, despite both operating in the same policy area and under similar contexts. Drawing upon the “management matters” literature, we highlight seven gene…
Managing Diversity Differently
A growing literature identifies the external environment as a key driver of diversity management in frontline public services. With many public services spanning the public, nonprofit, and private sectors, the degree to which ownership moderates the link between the environment and diversity management practice is an important area that has received little attention. Using longitudinal data on nearly 4,000 American hospitals from 2008 to 2012, we…
The Cost of Representation
Recent innovations in representative bureaucracy push the theory toward the micro‐foundations of who represents and who receives representation. Contributing to the micro theory, I draw from street‐level bureaucracy which recognizes how certain client characteristics beyond a shared identity may make representation too costly. Using data on emergency department visits to Florida hospitals, I explore how the impact of physician‐patient gender matc…
The environmental determinants of diversity management
Diversity management has received considerable attention in public management research. Most existing research, however, analyses the effects rather than the determinants of diversity management. Using panel data on American hospitals from 2008 to 2011, we probe how market competition, inter‐organizational collaboration and clientele diversity affect diversity management adoption. We find that all three environmental factors increase diversity ma…
Managing Racial Diversity
Although demographic diversity has been of paramount concern to researchers and practitioners in public management, studies exploring managerial strategies to capitalize on and respond to the needs of diverse client populations are scarce. This article examines strategies for managing diversity as a way to buffer environmental challenges in service delivery and performance resulting from heterogeneous client demands. Findings suggest that adminis…
Managing Racial Diversity
Although demographic diversity has been of paramount concern to researchers and practitioners in public management, studies exploring managerial strategies to capitalize on and respond to the needs of diverse client populations are scarce. This article examines strategies for managing diversity as a way to buffer environmental challenges in service delivery and performance resulting from heterogeneous client demands. Findings suggest that adminis…
Managing Diversity Differently
A growing literature identifies the external environment as a key driver of diversity management in frontline public services. With many public services spanning the public, nonprofit, and private sectors, the degree to which ownership moderates the link between the environment and diversity management practice is an important area that has received little attention. Using longitudinal data on nearly 4,000 American hospitals from 2008 to 2012, we…
The environmental determinants of diversity management
Diversity management has received considerable attention in public management research. Most existing research, however, analyses the effects rather than the determinants of diversity management. Using panel data on American hospitals from 2008 to 2011, we probe how market competition, inter‐organizational collaboration and clientele diversity affect diversity management adoption. We find that all three environmental factors increase diversity ma…
Impatiently Waiting
Administrative burden has emerged as a key theoretical framework for understanding onerous, burdensome, and slow citizen-state interactions. While most work to-date focuses on how the political process generates burdens, how citizens experience burdens, and how burdens affect street-level bureaucrats, this manuscript focuses on the understudied link between management and administrative burden. This link is essential to understanding administrati…
Managing Racial Diversity
Although demographic diversity has been of paramount concern to researchers and practitioners in public management, studies exploring managerial strategies to capitalize on and respond to the needs of diverse client populations are scarce. This article examines strategies for managing diversity as a way to buffer environmental challenges in service delivery and performance resulting from heterogeneous client demands. Findings suggest that adminis…
The environmental determinants of diversity management
Diversity management has received considerable attention in public management research. Most existing research, however, analyses the effects rather than the determinants of diversity management. Using panel data on American hospitals from 2008 to 2011, we probe how market competition, inter‐organizational collaboration and clientele diversity affect diversity management adoption. We find that all three environmental factors increase diversity ma…
The Cost of Representation
Recent innovations in representative bureaucracy push the theory toward the micro‐foundations of who represents and who receives representation. Contributing to the micro theory, I draw from street‐level bureaucracy which recognizes how certain client characteristics beyond a shared identity may make representation too costly. Using data on emergency department visits to Florida hospitals, I explore how the impact of physician‐patient gender matc…
Managing Diversity Differently
A growing literature identifies the external environment as a key driver of diversity management in frontline public services. With many public services spanning the public, nonprofit, and private sectors, the degree to which ownership moderates the link between the environment and diversity management practice is an important area that has received little attention. Using longitudinal data on nearly 4,000 American hospitals from 2008 to 2012, we…
Managing Social Welfare Policy
The management of public programs is often considered a key factor in service delivery, the performance of public organizations, and good governance. Indeed, managerial actions have a substantial impact on organizations and often help account for why one organization outperforms another organization, despite both operating in the same policy area and under similar contexts. Drawing upon the “management matters” literature, we highlight seven gene…
Impatiently Waiting
Administrative burden has emerged as a key theoretical framework for understanding onerous, burdensome, and slow citizen-state interactions. While most work to-date focuses on how the political process generates burdens, how citizens experience burdens, and how burdens affect street-level bureaucrats, this manuscript focuses on the understudied link between management and administrative burden. This link is essential to understanding administrati…
Business (6 works) · Political science (6 works) · Public relations (4 works) · Diversity (politics (3 works) · Diversity management (3 works) · Gender Diversity and Inequality (3 works) · Marketing (3 works) · Medicine (3 works) · Nonprofit Sector and Volunteering (3 works) · Public Policy and Administration Research (3 works)