Arild Wæraas
Biographic Data
| ID | 4387727 |
|---|---|
| NAME | Arild Wæraas |
| GIVEN NAMES | Arild |
| FAMILY NAME | Wæraas |
| SIGNATURE | WÆRAAS A |
| AFFILIATIONS | Norwegian University of Life Sciences |
| ORCID | 0000-0002-7233-3571 |
| VERIFIED | Yes |
| TOTAL WORKS | 10 |
| TOTAL CITATIONS | 20 |
| AUTHOR COUNT | 10 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2006 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 3 |
The Added Value of Civil Society Organizations in the Provision of Welfare State Services
Civil society organizations (CSOs) that deliver services on behalf of public authorities operate under increased competitive and standardization pressures. Given this background, many CSOs experience a need to justify why public authorities should continue to fund them. In this article, we underpin and develop a new understanding of added value, proposing it to be the perceived social value of services or programs provided by a CSO that differs p…
Different strokes for different folks? The translation of public values into official meanings
It is well known that the meanings of public values can vary significantly across different settings, given their abstract nature. Despite this knowledge, however, the public values literature has not significantly examined the official meanings of public values in their local setting. Against this backdrop, on the basis of a translation perspective we examine the context-specific meanings of 219 public values as defined by the core values statem…
Silence from the brands
Purpose Internal aspects of public sector branding have received limited attention in existing research. The purpose is to examine, firstly, how public managers experience and handle the tension between empowering employees to be dedicated brand ambassadors while at the same time regulating their voice, and secondly, to outline some implications of aligning employee voice with the organization's brand, especially for the public interest. Design/m…
Putting on the Velvet Glove
Following New Public Management and Reinventing Government reforms, public sector organizations are expected to pursue values such as efficiency, performance, and accountability, reflecting a “hard” identity as managed organizations. By examining the contents of 394 core values retrieved from U.S. federal agencies, this study examines the importance of “hard” values relative to other values reflecting alternative identities. It finds that the age…
Building a Sector Reputation
What characterises strategic communication aimed at building the reputation of an entire public subsector? This is the main question for this study, pursued through content analysis of one-stop web portals for national higher education from the 21 countries listed in the Times Higher Education’s Top 150 Universities ranking. Findings show that strategic communication is formed by national governments to depict their higher education sector as a c…
Making a Difference
This article adds to current literature on municipal competitiveness by examining the positioning strategies of Norwegian municipalities. Norwegian municipalities are faced with strong similarity pressures from both central government and regional peers, but are also expected to differentiate and tailor services to local needs. Following the introduction of reputation management, differentiation pressures grow stronger. This study shows how conce…
Beauty From Within
While much of our knowledge about public sector values is generated from surveys of public managers, this study explores the official core value statements of 75 U.S. government agencies. These values represent the characteristics with which the agencies want to be associated, rather than the values that guide the administrative behavior and decision making of public officials. A key finding in this study is that values that have been set as stan…
Public Sector Organizations and Reputation Management
This article discusses five problems that most public organizations will face when adopting a popular, yet largely unexplored management concept: reputation management. The inherently political nature of public organizations constrains their reputation management strategies. Furthermore, they have trouble connecting with their stakeholders on an emotional level, standing out as unique and differentiated organizations, communicating as coherent bo…
Communicating Identity
This study analyzes the core value statements of 25 regulative institutions located in 11 different OECD countries. Four types of institutions are studied: six tax agencies, six food safety authorities, four environmental protection agencies, and nine supreme audit institutions. The study shows that there is a clear emphasis on people-related and professional values. Based on these findings, I argue that regulative organizations, which we normall…
Bokanmeldelser
Making a Difference
This article adds to current literature on municipal competitiveness by examining the positioning strategies of Norwegian municipalities. Norwegian municipalities are faced with strong similarity pressures from both central government and regional peers, but are also expected to differentiate and tailor services to local needs. Following the introduction of reputation management, differentiation pressures grow stronger. This study shows how conce…
Beauty From Within
While much of our knowledge about public sector values is generated from surveys of public managers, this study explores the official core value statements of 75 U.S. government agencies. These values represent the characteristics with which the agencies want to be associated, rather than the values that guide the administrative behavior and decision making of public officials. A key finding in this study is that values that have been set as stan…
Putting on the Velvet Glove
Following New Public Management and Reinventing Government reforms, public sector organizations are expected to pursue values such as efficiency, performance, and accountability, reflecting a “hard” identity as managed organizations. By examining the contents of 394 core values retrieved from U.S. federal agencies, this study examines the importance of “hard” values relative to other values reflecting alternative identities. It finds that the age…
Communicating Identity
This study analyzes the core value statements of 25 regulative institutions located in 11 different OECD countries. Four types of institutions are studied: six tax agencies, six food safety authorities, four environmental protection agencies, and nine supreme audit institutions. The study shows that there is a clear emphasis on people-related and professional values. Based on these findings, I argue that regulative organizations, which we normall…
The Added Value of Civil Society Organizations in the Provision of Welfare State Services
Civil society organizations (CSOs) that deliver services on behalf of public authorities operate under increased competitive and standardization pressures. Given this background, many CSOs experience a need to justify why public authorities should continue to fund them. In this article, we underpin and develop a new understanding of added value, proposing it to be the perceived social value of services or programs provided by a CSO that differs p…
Building a Sector Reputation
What characterises strategic communication aimed at building the reputation of an entire public subsector? This is the main question for this study, pursued through content analysis of one-stop web portals for national higher education from the 21 countries listed in the Times Higher Education’s Top 150 Universities ranking. Findings show that strategic communication is formed by national governments to depict their higher education sector as a c…
Bokanmeldelser
Communicating Identity
This study analyzes the core value statements of 25 regulative institutions located in 11 different OECD countries. Four types of institutions are studied: six tax agencies, six food safety authorities, four environmental protection agencies, and nine supreme audit institutions. The study shows that there is a clear emphasis on people-related and professional values. Based on these findings, I argue that regulative organizations, which we normall…
Public Sector Organizations and Reputation Management
This article discusses five problems that most public organizations will face when adopting a popular, yet largely unexplored management concept: reputation management. The inherently political nature of public organizations constrains their reputation management strategies. Furthermore, they have trouble connecting with their stakeholders on an emotional level, standing out as unique and differentiated organizations, communicating as coherent bo…
Beauty From Within
While much of our knowledge about public sector values is generated from surveys of public managers, this study explores the official core value statements of 75 U.S. government agencies. These values represent the characteristics with which the agencies want to be associated, rather than the values that guide the administrative behavior and decision making of public officials. A key finding in this study is that values that have been set as stan…
Making a Difference
This article adds to current literature on municipal competitiveness by examining the positioning strategies of Norwegian municipalities. Norwegian municipalities are faced with strong similarity pressures from both central government and regional peers, but are also expected to differentiate and tailor services to local needs. Following the introduction of reputation management, differentiation pressures grow stronger. This study shows how conce…
Building a Sector Reputation
What characterises strategic communication aimed at building the reputation of an entire public subsector? This is the main question for this study, pursued through content analysis of one-stop web portals for national higher education from the 21 countries listed in the Times Higher Education’s Top 150 Universities ranking. Findings show that strategic communication is formed by national governments to depict their higher education sector as a c…
Putting on the Velvet Glove
Following New Public Management and Reinventing Government reforms, public sector organizations are expected to pursue values such as efficiency, performance, and accountability, reflecting a “hard” identity as managed organizations. By examining the contents of 394 core values retrieved from U.S. federal agencies, this study examines the importance of “hard” values relative to other values reflecting alternative identities. It finds that the age…
Silence from the brands
Purpose Internal aspects of public sector branding have received limited attention in existing research. The purpose is to examine, firstly, how public managers experience and handle the tension between empowering employees to be dedicated brand ambassadors while at the same time regulating their voice, and secondly, to outline some implications of aligning employee voice with the organization's brand, especially for the public interest. Design/m…
The Added Value of Civil Society Organizations in the Provision of Welfare State Services
Civil society organizations (CSOs) that deliver services on behalf of public authorities operate under increased competitive and standardization pressures. Given this background, many CSOs experience a need to justify why public authorities should continue to fund them. In this article, we underpin and develop a new understanding of added value, proposing it to be the perceived social value of services or programs provided by a CSO that differs p…
Different strokes for different folks? The translation of public values into official meanings
It is well known that the meanings of public values can vary significantly across different settings, given their abstract nature. Despite this knowledge, however, the public values literature has not significantly examined the official meanings of public values in their local setting. Against this backdrop, on the basis of a translation perspective we examine the context-specific meanings of 219 public values as defined by the core values statem…
Political science (10 works) · Business (9 works) · Public relations (9 works) · Corporate Identity and Reputation (6 works) · Law (5 works) · Management and Organizational Studies (5 works) · Public Policy and Administration Research (5 works) · Public sector (5 works) · Sociology (5 works) · Government (linguistics (4 works)