Eva Knies
Biographic Data
| ID | 4398769 |
|---|---|
| NAME | Eva Knies |
| GIVEN NAMES | Eva |
| FAMILY NAME | Knies |
| SIGNATURE | KNIES E |
| AFFILIATIONS | Utrecht University |
| ORCID | 0000-0003-0918-7572 |
| VERIFIED | Yes |
| TOTAL WORKS | 13 |
| TOTAL CITATIONS | 158 |
| AUTHOR COUNT | 13 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2013 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 6 |
School unit leaders’ people management: Impact on teachers’ line of sight and school unit performance
This study seeks to understand how school unit leaders’ people management and communication of school goals impact school unit performance through a cognitive path, drawing on theoretical insights from both human resource management (HRM) and educational leadership literature. Utilizing data from a sample of 5769 teachers across 559 units, this paper empirically studies the mediating role of teachers’ line of sight in the relationship between sch…
Family-friendly policies and workplace supports: A meta-analysis of their effects on career, job, and work-family outcomes
Today, many individuals face the challenge of combining work and family responsibilities. To help employees tackle the issues they face when juggling work and family, organizations often provide formal family-friendly policies. In addition, other people in the workplace, such as supervisors and coworkers, can support employees in an informal way in work and family reconciliation. In this study, we provide the most comprehensive meta-analytic revi…
The Systematic Development of an Online Career-Oriented People Management Training for Line Managers of Professionals: A Pilot Field Intervention Study
This study systematically develops an online training program improving line managers’ career-oriented people management behavior, including a pilot test. This program was developed based on the six steps of the Intervention Mapping protocol. Interviews were held with line managers and physicians to understand their needs and challenges with regard to people management. The program aimed to create (self-)awareness, enhance knowledge, support the …
Managing Street-Level Bureaucrats’ Performance by Promoting Professional Behavior Through HRM
This article connects human resource management (HRM) research to studies of street-level bureaucracies and public professionals. It investigates the intermediary role of professional behavior in the HRM–individual performance link in the context of public human service organizations. The article hypothesizes that human resources (HR) practices, aimed at enhancing street-level workers’ abilities, motivation, and opportunities, strengthen these wo…
Stimulating Employability and Job Crafting Behaviour of Physicians: A Randomized Controlled Trial
The demanding work context of physicians challenges their employability (i.e., their ability and willingness to continue to work). This requires them to proactively manage their working life and employability, for instance, through job crafting behaviour. This randomized controlled intervention study aimed to examine the effects of a personalized feedback report on physicians’ employability and job crafting behaviour. A total of 165 physicians fr…
Public Personnel Reforms and Public Sector HRM in Europe
This review of the literature on public personnel reforms and public sector HRM concentrates on three major topics. First, studies show that NPM continues to influence public personnel policies across Europe, not so much by a further decentralization and increase in managerial autonomy regarding HR decision-making, but by a partial reorientation of the public service ethic. Second, studies provide evidence that leadership matters for the implemen…
Towards an empirical research agenda for public value theory
There is considerable scholarly writing about the theory and application of public value concepts, but this article explores why there is, by contrast, so little empirical research on public value. The article then goes on to provide a framework and a research agenda for inspiring and guiding new empirical research, based on three different conceptualizations of public value, with researchers needing to be explicit about which approach they are u…
The frontline delivery of activation: Workers’ preferences and their antecedents
This article intends to contribute to the increasing body of academic literature on the frontline delivery of activation policies. In line with the broader literature on frontline work, this literature focuses attention on frontline delivery practices and preferences and how these can be explained. Activation work is an interesting case in this context, because activation workers’ jobs designs vary considerably and workers have a diversity of edu…
Validating a scale for citizen trust in government organizations
Citizen trust in government at the macro level has been studied by public administration scholars for many years. To further our understanding, assessing trust at the meso level of government organizations is important to more precisely determine effects and antecedents of trust at the organizational level. The organizational trust literature has shown that organizational trustworthiness is multidimensional, but the extant literature has not vali…
Performance Management, Caseloads and the Frontline Provision of Social Services
Caseloads and performance management are important working conditions of workers delivering public social services in street‐level organizations. The literature on these working conditions argues that high caseloads and performance management have considerable consequences for workers' performance in terms of the quality of services they provide and the results they realize. This article empirically investigates and compares these consequences, d…
Red Tape: Developing and Validating a New Job‐Centered Measure
Red tape studies typically focus on burdensome rules that have negative effects on organizations, as perceived by managers. The one‐item general red tape scale is representative of this approach. However, scholars have called for improved measures that address the scale's shortcomings. This article introduces a new measurement scale that features (1) red tape as a two‐dimensional construct that includes compliance burden and lack of functionality…
Measuring Public Leadership: Developing Scales for Four Key Public Leadership Roles
This article on public leadership contributes to the literature by focusing on the ‘public’ aspect of leadership and developing quantitative scales for measuring four public leadership roles. These roles all refer to the extent to which public leaders actively support their employees in dealing with public sector issues: (1) accountability leadership, (2) rule‐following leadership, (3) political loyalty leadership, and (4) network governance lead…
Leadership and Meaningful Work in the Public Sector
There have been many important studies on leadership in the public administration discipline; however, scholarly inquiry still lags behind related disciplines such as psychology and business administration. This article helps fill that gap by analyzing the role that public leaders play in making work more meaningful for their employees, which, in turn, has a positive influence on employee job outcomes. Specifically, the authors analyze the mediat…
Validating a scale for citizen trust in government organizations
Citizen trust in government at the macro level has been studied by public administration scholars for many years. To further our understanding, assessing trust at the meso level of government organizations is important to more precisely determine effects and antecedents of trust at the organizational level. The organizational trust literature has shown that organizational trustworthiness is multidimensional, but the extant literature has not vali…
Leadership and Meaningful Work in the Public Sector
There have been many important studies on leadership in the public administration discipline; however, scholarly inquiry still lags behind related disciplines such as psychology and business administration. This article helps fill that gap by analyzing the role that public leaders play in making work more meaningful for their employees, which, in turn, has a positive influence on employee job outcomes. Specifically, the authors analyze the mediat…
Measuring Public Leadership: Developing Scales for Four Key Public Leadership Roles
This article on public leadership contributes to the literature by focusing on the ‘public’ aspect of leadership and developing quantitative scales for measuring four public leadership roles. These roles all refer to the extent to which public leaders actively support their employees in dealing with public sector issues: (1) accountability leadership, (2) rule‐following leadership, (3) political loyalty leadership, and (4) network governance lead…
Red Tape: Developing and Validating a New Job‐Centered Measure
Red tape studies typically focus on burdensome rules that have negative effects on organizations, as perceived by managers. The one‐item general red tape scale is representative of this approach. However, scholars have called for improved measures that address the scale's shortcomings. This article introduces a new measurement scale that features (1) red tape as a two‐dimensional construct that includes compliance burden and lack of functionality…
Performance Management, Caseloads and the Frontline Provision of Social Services
Caseloads and performance management are important working conditions of workers delivering public social services in street‐level organizations. The literature on these working conditions argues that high caseloads and performance management have considerable consequences for workers' performance in terms of the quality of services they provide and the results they realize. This article empirically investigates and compares these consequences, d…
The frontline delivery of activation: Workers’ preferences and their antecedents
This article intends to contribute to the increasing body of academic literature on the frontline delivery of activation policies. In line with the broader literature on frontline work, this literature focuses attention on frontline delivery practices and preferences and how these can be explained. Activation work is an interesting case in this context, because activation workers’ jobs designs vary considerably and workers have a diversity of edu…
Leadership and Meaningful Work in the Public Sector
There have been many important studies on leadership in the public administration discipline; however, scholarly inquiry still lags behind related disciplines such as psychology and business administration. This article helps fill that gap by analyzing the role that public leaders play in making work more meaningful for their employees, which, in turn, has a positive influence on employee job outcomes. Specifically, the authors analyze the mediat…
Measuring Public Leadership: Developing Scales for Four Key Public Leadership Roles
This article on public leadership contributes to the literature by focusing on the ‘public’ aspect of leadership and developing quantitative scales for measuring four public leadership roles. These roles all refer to the extent to which public leaders actively support their employees in dealing with public sector issues: (1) accountability leadership, (2) rule‐following leadership, (3) political loyalty leadership, and (4) network governance lead…
Performance Management, Caseloads and the Frontline Provision of Social Services
Caseloads and performance management are important working conditions of workers delivering public social services in street‐level organizations. The literature on these working conditions argues that high caseloads and performance management have considerable consequences for workers' performance in terms of the quality of services they provide and the results they realize. This article empirically investigates and compares these consequences, d…
Red Tape: Developing and Validating a New Job‐Centered Measure
Red tape studies typically focus on burdensome rules that have negative effects on organizations, as perceived by managers. The one‐item general red tape scale is representative of this approach. However, scholars have called for improved measures that address the scale's shortcomings. This article introduces a new measurement scale that features (1) red tape as a two‐dimensional construct that includes compliance burden and lack of functionality…
Towards an empirical research agenda for public value theory
There is considerable scholarly writing about the theory and application of public value concepts, but this article explores why there is, by contrast, so little empirical research on public value. The article then goes on to provide a framework and a research agenda for inspiring and guiding new empirical research, based on three different conceptualizations of public value, with researchers needing to be explicit about which approach they are u…
The frontline delivery of activation: Workers’ preferences and their antecedents
This article intends to contribute to the increasing body of academic literature on the frontline delivery of activation policies. In line with the broader literature on frontline work, this literature focuses attention on frontline delivery practices and preferences and how these can be explained. Activation work is an interesting case in this context, because activation workers’ jobs designs vary considerably and workers have a diversity of edu…
Validating a scale for citizen trust in government organizations
Citizen trust in government at the macro level has been studied by public administration scholars for many years. To further our understanding, assessing trust at the meso level of government organizations is important to more precisely determine effects and antecedents of trust at the organizational level. The organizational trust literature has shown that organizational trustworthiness is multidimensional, but the extant literature has not vali…
Public Personnel Reforms and Public Sector HRM in Europe
This review of the literature on public personnel reforms and public sector HRM concentrates on three major topics. First, studies show that NPM continues to influence public personnel policies across Europe, not so much by a further decentralization and increase in managerial autonomy regarding HR decision-making, but by a partial reorientation of the public service ethic. Second, studies provide evidence that leadership matters for the implemen…
Managing Street-Level Bureaucrats’ Performance by Promoting Professional Behavior Through HRM
This article connects human resource management (HRM) research to studies of street-level bureaucracies and public professionals. It investigates the intermediary role of professional behavior in the HRM–individual performance link in the context of public human service organizations. The article hypothesizes that human resources (HR) practices, aimed at enhancing street-level workers’ abilities, motivation, and opportunities, strengthen these wo…
Stimulating Employability and Job Crafting Behaviour of Physicians: A Randomized Controlled Trial
The demanding work context of physicians challenges their employability (i.e., their ability and willingness to continue to work). This requires them to proactively manage their working life and employability, for instance, through job crafting behaviour. This randomized controlled intervention study aimed to examine the effects of a personalized feedback report on physicians’ employability and job crafting behaviour. A total of 165 physicians fr…
The Systematic Development of an Online Career-Oriented People Management Training for Line Managers of Professionals: A Pilot Field Intervention Study
This study systematically develops an online training program improving line managers’ career-oriented people management behavior, including a pilot test. This program was developed based on the six steps of the Intervention Mapping protocol. Interviews were held with line managers and physicians to understand their needs and challenges with regard to people management. The program aimed to create (self-)awareness, enhance knowledge, support the …
School unit leaders’ people management: Impact on teachers’ line of sight and school unit performance
This study seeks to understand how school unit leaders’ people management and communication of school goals impact school unit performance through a cognitive path, drawing on theoretical insights from both human resource management (HRM) and educational leadership literature. Utilizing data from a sample of 5769 teachers across 559 units, this paper empirically studies the mediating role of teachers’ line of sight in the relationship between sch…
Family-friendly policies and workplace supports: A meta-analysis of their effects on career, job, and work-family outcomes
Today, many individuals face the challenge of combining work and family responsibilities. To help employees tackle the issues they face when juggling work and family, organizations often provide formal family-friendly policies. In addition, other people in the workplace, such as supervisors and coworkers, can support employees in an informal way in work and family reconciliation. In this study, we provide the most comprehensive meta-analytic revi…
Political science (9 works) · Psychology (9 works) · Public relations (9 works) · Public Policy and Administration Research (6 works) · Business (5 works) · Job Satisfaction and Organizational Behavior (5 works) · Economics (4 works) · Public sector (4 works) · Work (physics (4 works) · Computer Science (3 works)