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Jaeyeong Nam

Biographic Data

ID4399730
NAMEJaeyeong Nam
GIVEN NAMESJaeyeong
FAMILY NAMENam
SIGNATURENAM J
AFFILIATIONSKyung Hee University
ORCID0009-0004-9339-8114
VERIFIEDYes
TOTAL WORKS5
TOTAL CITATIONS0
AUTHOR COUNT5
EDITOR COUNT0
FIRST PUBLICATION YEAR2024
LATEST PUBLICATION YEAR2026
H-INDEX0
  • Conditional Compliance

    Open Access•Jaeyeong Nam, Daniel L Fay et al.•ARTICLE•Journal of Public Administration…•2026

    The role of principal-agent dynamics in performance and accountability reforms has been a recurring theme in public administration research. Yet, less attention has been dedicated to how the intersection of sector and policy design shapes principal-agent dynamics and subsequent policy outcomes. This study theoretically explores and empirically tests how sector and policy design shape the effects of state legislation that seeks to prevent shirking…

  • Beyond Adoption

    Open Access•Soojin Kim, Jaeyeong Nam•ARTICLE•Public Performance & Management…•2026

    Generative Artificial Intelligence (GenAI) tools, such as chatbots, are increasingly reshaping administrative operations to automate tasks and enhance public service delivery. Yet, little is known about how individual public officials actually use these tools beyond their formal adoption at the organizational level. Leveraging survey data from South Korean public officials, this study examines the conditions shaping post-adoption use of GenAI cha…

  • Gendered Bureaucratic Discrimination

    Elizabeth Bell, Daniel L Fay et al.•ARTICLE•Public Performance & Management…•2026

    This study investigates factors that shape case prioritization in public service delivery, focusing on Title IX coordinators (n = 371) handling sexual misconduct cases in U.S. colleges. Using a conjoint experiment, we find that coordinators deprioritize complex, time-sensitive cases involving transgender victims and prioritize severe cases and those with less ambiguity. When we examine the intersection of severity, complexity, and ambiguity, we f…

  • How the experience of administrative burdens affects clients’ psychological well-being

    Open Access•Jaeyeong Nam, Pamela Herd et al.•ARTICLE•Journal of Public Administration…•2026•References: 48

    A core claim of the administrative burden literature is that the experience of frictions during administrative encounters can generate psychological costs. Using a split-ballot survey experiment with a question order design (n = 3,812), we show that being asked to recall administrative encounters in a welfare program negatively affects people’s psychological affect. Further, we show that the responses to burdens are asymmetric and consistent with…

  • Passive representation

    Open Access•Jaeyeong Nam•ARTICLE•Public Administration Review•2024•References: 81

    Studies of representative bureaucracy often focus on underrepresented social groups in the public sector and examine the link between passive representation and active or symbolic representation. This study emphasizes that passive representation is not a fixed condition but can be influenced by policy interventions and shaped by historical passive representation. This study proposes hypotheses that affirmative action bans at the state level, whic…

No prominent works on this page.

  • Passive representation

    Open Access•Jaeyeong Nam•ARTICLE•Public Administration Review•2024•References: 81

    Studies of representative bureaucracy often focus on underrepresented social groups in the public sector and examine the link between passive representation and active or symbolic representation. This study emphasizes that passive representation is not a fixed condition but can be influenced by policy interventions and shaped by historical passive representation. This study proposes hypotheses that affirmative action bans at the state level, whic…

  • Conditional Compliance

    Open Access•Jaeyeong Nam, Daniel L Fay et al.•ARTICLE•Journal of Public Administration…•2026

    The role of principal-agent dynamics in performance and accountability reforms has been a recurring theme in public administration research. Yet, less attention has been dedicated to how the intersection of sector and policy design shapes principal-agent dynamics and subsequent policy outcomes. This study theoretically explores and empirically tests how sector and policy design shape the effects of state legislation that seeks to prevent shirking…

  • Beyond Adoption

    Open Access•Soojin Kim, Jaeyeong Nam•ARTICLE•Public Performance & Management…•2026

    Generative Artificial Intelligence (GenAI) tools, such as chatbots, are increasingly reshaping administrative operations to automate tasks and enhance public service delivery. Yet, little is known about how individual public officials actually use these tools beyond their formal adoption at the organizational level. Leveraging survey data from South Korean public officials, this study examines the conditions shaping post-adoption use of GenAI cha…

  • Gendered Bureaucratic Discrimination

    Elizabeth Bell, Daniel L Fay et al.•ARTICLE•Public Performance & Management…•2026

    This study investigates factors that shape case prioritization in public service delivery, focusing on Title IX coordinators (n = 371) handling sexual misconduct cases in U.S. colleges. Using a conjoint experiment, we find that coordinators deprioritize complex, time-sensitive cases involving transgender victims and prioritize severe cases and those with less ambiguity. When we examine the intersection of severity, complexity, and ambiguity, we f…

  • How the experience of administrative burdens affects clients’ psychological well-being

    Open Access•Jaeyeong Nam, Pamela Herd et al.•ARTICLE•Journal of Public Administration…•2026•References: 48

    A core claim of the administrative burden literature is that the experience of frictions during administrative encounters can generate psychological costs. Using a split-ballot survey experiment with a question order design (n = 3,812), we show that being asked to recall administrative encounters in a welfare program negatively affects people’s psychological affect. Further, we show that the responses to burdens are asymmetric and consistent with…

Bureaucracy (2 works) · Enforcement (2 works) · Gender Diversity and Inequality (2 works) · Gender Politics and Representation (2 works) · Politics (2 works) · Accountability (1 works) · Action (physics (1 works) · Affirmative action (1 works) · AI in Service Interactions (1 works) · Ambiguity (1 works)

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