Jurgen Willems
Biographic Data
| ID | 4400414 |
|---|---|
| NAME | Jurgen Willems |
| GIVEN NAMES | Jurgen |
| FAMILY NAME | Willems |
| SIGNATURE | WILLEMS J |
| AFFILIATIONS | Vienna University of Economics and Business |
| VERIFIED | No |
| TOTAL WORKS | 13 |
| TOTAL CITATIONS | 38 |
| AUTHOR COUNT | 13 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2012 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 3 |
AI for integrity
Public corruption undermines government performance, erodes trust, and fuels illiberal populism. While macro-level drivers of corruption are well documented, little is known about the individual-level attitudes and beliefs associated with public servants' susceptibility to engaging in corrupt behaviour. Using a large-scale, globally stratified dataset of 18,277 public servants across 90 countries, we systematically compare a conventional regressi…
Performance rankings reduce cognitive processing of underlying performance information
Performance information is often presented in a ranked format. Rankings aggregate a multitude of performance dimensions into an overall score. Simultaneously, rankings may constrain cognitive processing of performance information because they distract users’ attention away from the information underlying the ranking calculation. We test this adverse effect using university performance rankings in an eye-tracking experiment based on 1,071 decision…
Who Is Accountable? How Citizens Attribute Success and Failure in Cross‐Sector Collaborations
Cross‐sector collaborations bring together organizations with different values, missions, and goals to achieve shared outcomes. However, how accountability is attributed across sectors remains unclear, particularly given the potential influence of sector bias on citizen perceptions. Recent research suggests that clear information can mitigate such bias. Using a pre‐registered 3 × 2 between‐subjects experiment ( N = 1515), we examine whether infor…
Can We Agree on What Robots Should be Allowed to Do? An Exercise in Rule Selection for Ethical Care Robots
Future Care Robots (CRs) should be able to balance a patient’s, often conflicting, rights without ongoing supervision. Many of the trade-offs faced by such a robot will require a degree of moral judgment. Some progress has been made on methods to guarantee robots comply with a predefined set of ethical rules. In contrast, methods for selecting these rules are lacking. Approaches departing from existing philosophical frameworks, often do not resul…
Does voluntary disclosure matter when organizations violate stakeholder trust?
The reputations of nonprofit organizations can be damaged as a result of an organizational scandal, as demonstrated by recent examples of international nonprofit and non-governmental organizations. Common practice and findings from studies using administrative data suggest that nonprofits can reduce the negative effects of scandals by voluntarily disclosing information about the event to stakeholders. This study tests those assumptions in an expe…
The Governance of Public–Nonprofit Service Networks
In this research, we focus on the governance role of the coordinator affiliated to the leading agency in public–nonprofit service networks. We analyze the extent to which different types of coordinators are able to build consensus on a set of network goals in close collaboration with the nonprofit network partners. We explore three network cases, respectively, coordinated by a commissioner, a co-producer and a facilitator. Both network coordinato…
Organizational Crisis Resistance
This study explores which governance practices nonprofit leaders consider necessary to avoid organizational crises. Further, it explores whether these leadership mental models of crisis resistance depend on the organizational context. This helps determine whether practical learning points are organization specific or can be applied broadly. With a multilevel sample of 304 leaders from 44 Belgian nongovernmental development organizations, an explo…
A Coalition Perspective on Nonprofit Governance Quality
We answer the call that governance research should focus more on processes outside the boundaries of boards, especially for nonprofit organizations. In particular, we suggest and elaborate concrete steps with respect to the advantages of a leadership coalition perspective to focus more on the behavioral and informal aspects of governance. Through a comparative case analysis of five nonprofit organizations, we explore contingencies between charact…
The Effect of Attitudinal and Behavioral Commitment on the Internal Assessment of Organizational Effectiveness
Using a multilevel analysis including 207 volunteers and paid workers nested within 51 nonprofit organizations (NPOs), this study examines the effect of individual and group attitudinal and behavioral commitment on their assessment of organizational effectiveness. Drawing on classical attitude theories, our results indicate that individuals with higher affective organizational commitment tend to assess their NPO’s effectiveness higher, while indi…
Seven Trade-offs in Measuring Nonprofit Performance and Effectiveness
To complement contemporary nonprofit literature, which mainly offers theory-driven recommendations for measuring nonprofit effectiveness, performance, or related concepts; this article presents seven trade-offs for researchers and practitioners to consider before engaging in a nonprofit effectiveness measurement project. For each trade-off, we offer examples and suggestions to clarify the advantages and disadvantages of methodological choices tha…
Assigning volunteer tasks
Nonprofit Governance Quality
A nonprofit "governance quality index" was developed to enable verification and falsification of contemporary theoretical insights on social service organizations. Indicators were generated based on an extensive qualitative exploration. For the quantitative validation, a data set was composed of 526 respondents from 52 organizations. Five subdimensions of governance quality are introduced and are recommended to be used as separate scales, rather …
Volunteer decisions (not) to leave
In this article we test whether reasons to quit volunteering can be structured as the commonly used six functional motives to volunteer of Clary et al. (1998). We conjecture that owing to volunteer involvement in an organization, additional contextual factors influence the choice to stop volunteering for that organization. Based on a literature review and a qualitative exploratory analysis, we present items respectively measuring motives to volun…
Volunteer decisions (not) to leave
In this article we test whether reasons to quit volunteering can be structured as the commonly used six functional motives to volunteer of Clary et al. (1998). We conjecture that owing to volunteer involvement in an organization, additional contextual factors influence the choice to stop volunteering for that organization. Based on a literature review and a qualitative exploratory analysis, we present items respectively measuring motives to volun…
Seven Trade-offs in Measuring Nonprofit Performance and Effectiveness
To complement contemporary nonprofit literature, which mainly offers theory-driven recommendations for measuring nonprofit effectiveness, performance, or related concepts; this article presents seven trade-offs for researchers and practitioners to consider before engaging in a nonprofit effectiveness measurement project. For each trade-off, we offer examples and suggestions to clarify the advantages and disadvantages of methodological choices tha…
The Effect of Attitudinal and Behavioral Commitment on the Internal Assessment of Organizational Effectiveness
Using a multilevel analysis including 207 volunteers and paid workers nested within 51 nonprofit organizations (NPOs), this study examines the effect of individual and group attitudinal and behavioral commitment on their assessment of organizational effectiveness. Drawing on classical attitude theories, our results indicate that individuals with higher affective organizational commitment tend to assess their NPO’s effectiveness higher, while indi…
A Coalition Perspective on Nonprofit Governance Quality
We answer the call that governance research should focus more on processes outside the boundaries of boards, especially for nonprofit organizations. In particular, we suggest and elaborate concrete steps with respect to the advantages of a leadership coalition perspective to focus more on the behavioral and informal aspects of governance. Through a comparative case analysis of five nonprofit organizations, we explore contingencies between charact…
The Governance of Public–Nonprofit Service Networks
In this research, we focus on the governance role of the coordinator affiliated to the leading agency in public–nonprofit service networks. We analyze the extent to which different types of coordinators are able to build consensus on a set of network goals in close collaboration with the nonprofit network partners. We explore three network cases, respectively, coordinated by a commissioner, a co-producer and a facilitator. Both network coordinato…
Organizational Crisis Resistance
This study explores which governance practices nonprofit leaders consider necessary to avoid organizational crises. Further, it explores whether these leadership mental models of crisis resistance depend on the organizational context. This helps determine whether practical learning points are organization specific or can be applied broadly. With a multilevel sample of 304 leaders from 44 Belgian nongovernmental development organizations, an explo…
Assigning volunteer tasks
Nonprofit Governance Quality
A nonprofit "governance quality index" was developed to enable verification and falsification of contemporary theoretical insights on social service organizations. Indicators were generated based on an extensive qualitative exploration. For the quantitative validation, a data set was composed of 526 respondents from 52 organizations. Five subdimensions of governance quality are introduced and are recommended to be used as separate scales, rather …
Volunteer decisions (not) to leave
In this article we test whether reasons to quit volunteering can be structured as the commonly used six functional motives to volunteer of Clary et al. (1998). We conjecture that owing to volunteer involvement in an organization, additional contextual factors influence the choice to stop volunteering for that organization. Based on a literature review and a qualitative exploratory analysis, we present items respectively measuring motives to volun…
Assigning volunteer tasks
Seven Trade-offs in Measuring Nonprofit Performance and Effectiveness
To complement contemporary nonprofit literature, which mainly offers theory-driven recommendations for measuring nonprofit effectiveness, performance, or related concepts; this article presents seven trade-offs for researchers and practitioners to consider before engaging in a nonprofit effectiveness measurement project. For each trade-off, we offer examples and suggestions to clarify the advantages and disadvantages of methodological choices tha…
Organizational Crisis Resistance
This study explores which governance practices nonprofit leaders consider necessary to avoid organizational crises. Further, it explores whether these leadership mental models of crisis resistance depend on the organizational context. This helps determine whether practical learning points are organization specific or can be applied broadly. With a multilevel sample of 304 leaders from 44 Belgian nongovernmental development organizations, an explo…
A Coalition Perspective on Nonprofit Governance Quality
We answer the call that governance research should focus more on processes outside the boundaries of boards, especially for nonprofit organizations. In particular, we suggest and elaborate concrete steps with respect to the advantages of a leadership coalition perspective to focus more on the behavioral and informal aspects of governance. Through a comparative case analysis of five nonprofit organizations, we explore contingencies between charact…
The Effect of Attitudinal and Behavioral Commitment on the Internal Assessment of Organizational Effectiveness
Using a multilevel analysis including 207 volunteers and paid workers nested within 51 nonprofit organizations (NPOs), this study examines the effect of individual and group attitudinal and behavioral commitment on their assessment of organizational effectiveness. Drawing on classical attitude theories, our results indicate that individuals with higher affective organizational commitment tend to assess their NPO’s effectiveness higher, while indi…
The Governance of Public–Nonprofit Service Networks
In this research, we focus on the governance role of the coordinator affiliated to the leading agency in public–nonprofit service networks. We analyze the extent to which different types of coordinators are able to build consensus on a set of network goals in close collaboration with the nonprofit network partners. We explore three network cases, respectively, coordinated by a commissioner, a co-producer and a facilitator. Both network coordinato…
Does voluntary disclosure matter when organizations violate stakeholder trust?
The reputations of nonprofit organizations can be damaged as a result of an organizational scandal, as demonstrated by recent examples of international nonprofit and non-governmental organizations. Common practice and findings from studies using administrative data suggest that nonprofits can reduce the negative effects of scandals by voluntarily disclosing information about the event to stakeholders. This study tests those assumptions in an expe…
Can We Agree on What Robots Should be Allowed to Do? An Exercise in Rule Selection for Ethical Care Robots
Future Care Robots (CRs) should be able to balance a patient’s, often conflicting, rights without ongoing supervision. Many of the trade-offs faced by such a robot will require a degree of moral judgment. Some progress has been made on methods to guarantee robots comply with a predefined set of ethical rules. In contrast, methods for selecting these rules are lacking. Approaches departing from existing philosophical frameworks, often do not resul…
AI for integrity
Public corruption undermines government performance, erodes trust, and fuels illiberal populism. While macro-level drivers of corruption are well documented, little is known about the individual-level attitudes and beliefs associated with public servants' susceptibility to engaging in corrupt behaviour. Using a large-scale, globally stratified dataset of 18,277 public servants across 90 countries, we systematically compare a conventional regressi…
Performance rankings reduce cognitive processing of underlying performance information
Performance information is often presented in a ranked format. Rankings aggregate a multitude of performance dimensions into an overall score. Simultaneously, rankings may constrain cognitive processing of performance information because they distract users’ attention away from the information underlying the ranking calculation. We test this adverse effect using university performance rankings in an eye-tracking experiment based on 1,071 decision…
Who Is Accountable? How Citizens Attribute Success and Failure in Cross‐Sector Collaborations
Cross‐sector collaborations bring together organizations with different values, missions, and goals to achieve shared outcomes. However, how accountability is attributed across sectors remains unclear, particularly given the potential influence of sector bias on citizen perceptions. Recent research suggests that clear information can mitigate such bias. Using a pre‐registered 3 × 2 between‐subjects experiment ( N = 1515), we examine whether infor…
Nonprofit Sector and Volunteering (9 works) · Political science (8 works) · Business (7 works) · Computer Science (7 works) · Psychology (6 works) · Public Policy and Administration Research (5 works) · Public relations (5 works) · Corporate governance (4 works) · Management (4 works) · Corporate Social Responsibility Reporting (3 works)