Tomi Rajala
Biographic Data
| ID | 4401023 |
|---|---|
| NAME | Tomi Rajala |
| GIVEN NAMES | Tomi |
| FAMILY NAME | Rajala |
| SIGNATURE | RAJALA T |
| AFFILIATIONS | Norwegian School of Economics (NHH) Bergen Norway |
| ORCID | 0000-0001-7468-5493 |
| VERIFIED | Yes |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 2 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2023 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
Beyond Simplification in Public Sector Accountability: Contradictions Between Principal‐Agent and Complexity Theories
This conceptual study explores the complexity of public sector accountability, traditionally framed by principal‐agent theory (PAT), which simplifies relationships through rigid contracts. The findings reveal how PAT's assumptions often misalign with the intricate realities of public sector accountability, which are better explained by complexity theories (CT). Contradictions between PAT and CT assumptions are highlighted, underlining the need fo…
Stress tests for public service resilience: Introducing the possible-worlds thinking
Tackling the COVID-19 pandemic and reverting to normal life and services requires resilience. This qualitative case study aims to help public sector managers understand service resilience and its accompanying breaking points by proposing a scenario planning model that tests resilience by applying possible-worlds thinking to public services. The proposed scenario planning model is based on empirical evidence showing how service design incorporated…
No prominent works on this page.
Stress tests for public service resilience: Introducing the possible-worlds thinking
Tackling the COVID-19 pandemic and reverting to normal life and services requires resilience. This qualitative case study aims to help public sector managers understand service resilience and its accompanying breaking points by proposing a scenario planning model that tests resilience by applying possible-worlds thinking to public services. The proposed scenario planning model is based on empirical evidence showing how service design incorporated…
Beyond Simplification in Public Sector Accountability: Contradictions Between Principal‐Agent and Complexity Theories
This conceptual study explores the complexity of public sector accountability, traditionally framed by principal‐agent theory (PAT), which simplifies relationships through rigid contracts. The findings reveal how PAT's assumptions often misalign with the intricate realities of public sector accountability, which are better explained by complexity theories (CT). Contradictions between PAT and CT assumptions are highlighted, underlining the need fo…
Computer Science (2 works) · Economics (2 works) · Political science (2 works) · Public sector (2 works) · Sociology (2 works) · Accountability (1 works) · Accounting and Organizational Management (1 works) · Business (1 works) · Complex Systems and Decision Making (1 works) · Computer security (1 works)