Sheeling Neo
Biographic Data
| ID | 4401632 |
|---|---|
| NAME | Sheeling Neo |
| GIVEN NAMES | Sheeling |
| FAMILY NAME | Neo |
| SIGNATURE | NEO S |
| AFFILIATIONS | American University |
| ORCID | 0000-0002-7024-8971 |
| VERIFIED | Yes |
| TOTAL WORKS | 6 |
| TOTAL CITATIONS | 12 |
| AUTHOR COUNT | 6 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2022 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 1 |
Large Language Models and Conversational Counter-Arguments to Anti-Public Sector Bias
Can a good argument change an individual’s mind? In three pre-registered experiments, we explore this question in the domain of public sector organizational performance. We observe human subjects as they engage in conversations with a generative artificial intelligence (AI) programmed to argue in one of seven distinct “styles,” including a confrontational challenger style, a didactic style, and a sycophantic style. We develop a theory of effectiv…
Coping with occupational stereotypes: An emotional lens on police officers’ experiences
How do public employees cope with negative occupational stereotypes? Limited research examines the psychological processes of how these perceptions shape their behaviour. This study examines how public employees cope with occupational stereotyping and discrimination from the perspective of police officers using an emotion framework. Drawing on 98 hours of observations and 14 in-depth interviews with officers in the Netherlands and the U.S. we fin…
Does corruption perception increase public servant corruptibility? An experimental analysis
This study tests the causal link between corruption perception and corruption in the public sector by using stereotyping theories. Using three experiments, this study manipulates corruption perception in 1,356 Anglo-Saxon public servants through information consistent with corrupt bureaucrat stereotypes. While the treatment significantly influenced their belief in the stereotype, it did not alter dishonest behaviors. However, public servants sele…
The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector
Public employees are stereotyped as lazy, inefficient, and slow. When made aware of such stereotypes, they may experience stereotype threat that impairs their task-performance. Across two pre-registered, large-scale between-subjects experiments (n1 = 1,543; n2 = 1,147), we found that performance in terms of task correctness, processing time, and effort was unaffected by information of negative public employee stereotypes. Our results do not indic…
Working 9 to 5? A cross-national analysis of public sector worker stereotypes
We present an inductive, citizen-driven appraoch to identify stereotypes of public sector worekrs across the United States, Canada, the Netherlands and South Korea (Study 1: n=918; Study 2: n=3,042). Contrary to common negative portrayals, we idetify two positive stereotypes across countries — having job security and serving society; and one neutral/negative stereotype — going home on time. Notably, Americans and Canadians have a more favorable v…
Core values for ideal civil servants: Service‐oriented, responsive and dedicated
What do citizens want? How do citizens think public servants should behave? Although such questions seem straightforward, little is known about the values citizens expect public servants to uphold. This paper therefore identifies such values through extensive coding of qualitative data from representative samples of United States ( n = 395), Dutch ( n = 369), and South Korean ( n = 379) citizens. Surprisingly, and contrasting to assumptions in th…
Core values for ideal civil servants: Service‐oriented, responsive and dedicated
What do citizens want? How do citizens think public servants should behave? Although such questions seem straightforward, little is known about the values citizens expect public servants to uphold. This paper therefore identifies such values through extensive coding of qualitative data from representative samples of United States ( n = 395), Dutch ( n = 369), and South Korean ( n = 379) citizens. Surprisingly, and contrasting to assumptions in th…
Core values for ideal civil servants: Service‐oriented, responsive and dedicated
What do citizens want? How do citizens think public servants should behave? Although such questions seem straightforward, little is known about the values citizens expect public servants to uphold. This paper therefore identifies such values through extensive coding of qualitative data from representative samples of United States ( n = 395), Dutch ( n = 369), and South Korean ( n = 379) citizens. Surprisingly, and contrasting to assumptions in th…
The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector
Public employees are stereotyped as lazy, inefficient, and slow. When made aware of such stereotypes, they may experience stereotype threat that impairs their task-performance. Across two pre-registered, large-scale between-subjects experiments (n1 = 1,543; n2 = 1,147), we found that performance in terms of task correctness, processing time, and effort was unaffected by information of negative public employee stereotypes. Our results do not indic…
Working 9 to 5? A cross-national analysis of public sector worker stereotypes
We present an inductive, citizen-driven appraoch to identify stereotypes of public sector worekrs across the United States, Canada, the Netherlands and South Korea (Study 1: n=918; Study 2: n=3,042). Contrary to common negative portrayals, we idetify two positive stereotypes across countries — having job security and serving society; and one neutral/negative stereotype — going home on time. Notably, Americans and Canadians have a more favorable v…
Coping with occupational stereotypes: An emotional lens on police officers’ experiences
How do public employees cope with negative occupational stereotypes? Limited research examines the psychological processes of how these perceptions shape their behaviour. This study examines how public employees cope with occupational stereotyping and discrimination from the perspective of police officers using an emotion framework. Drawing on 98 hours of observations and 14 in-depth interviews with officers in the Netherlands and the U.S. we fin…
Does corruption perception increase public servant corruptibility? An experimental analysis
This study tests the causal link between corruption perception and corruption in the public sector by using stereotyping theories. Using three experiments, this study manipulates corruption perception in 1,356 Anglo-Saxon public servants through information consistent with corrupt bureaucrat stereotypes. While the treatment significantly influenced their belief in the stereotype, it did not alter dishonest behaviors. However, public servants sele…
Large Language Models and Conversational Counter-Arguments to Anti-Public Sector Bias
Can a good argument change an individual’s mind? In three pre-registered experiments, we explore this question in the domain of public sector organizational performance. We observe human subjects as they engage in conversations with a generative artificial intelligence (AI) programmed to argue in one of seven distinct “styles,” including a confrontational challenger style, a didactic style, and a sycophantic style. We develop a theory of effectiv…
Political science (4 works) · Public sector (4 works) · Psychology (3 works) · Public relations (3 works) · Social and Intergroup Psychology (3 works) · Social Psychology (3 works) · Economics (2 works) · Law (2 works) · Law (2 works) · Perception (2 works)