Glenn Houtgraaf

Biographic Data

ID4401886
NAMEGlenn Houtgraaf
GIVEN NAMESGlenn
FAMILY NAMEHoutgraaf
SIGNATUREHOUTGRAAF G
AFFILIATIONSErasmus University Rotterdam
ORCID0000-0002-1970-437X
VERIFIEDYes
TOTAL WORKS8
TOTAL CITATIONS9
AUTHOR COUNT8
EDITOR COUNT0
FIRST PUBLICATION YEAR2021
LATEST PUBLICATION YEAR2026
H-INDEX1

  • Does bureaucracy demotivate public servants? An assessment of psychological mechanisms and the moderating role of age

    Open AccessGlenn Houtgraaf, R T BorstARTICLEPublic Management Review2026

    Public servants’ intrinsic work motivation is crucial to well-being, workforce retention and performance but is potentially frustrated by bureaucracy, especially amongst junior public servants. Using Mplus SEM on cross-sectional data from 979 public servants from Dutch public sector organizations, this preregistered study indicates that formalization and centralization relate to intrinsic motivation, with more complex mediations frustrating and g…

  • Debunking the myth of creativity as a typical bottleneck to public sector innovation

    Open AccessGlenn Houtgraaf, Robin Bouwman et al.ARTICLEPublic Management Review2026

  • Creative Discretion on the Frontline of Public Services

    Open AccessLiesbeth Faas, Glenn Houtgraaf et al.ARTICLEPublic Administration2025References: 7

    “Creative discretion”—defined as street‐level bureaucrats' use of their discretion to generate novel and useful ideas for customizing services to meet the needs of service users, superiors, and themselves—is vital as governments shift from traditional public management to a more user‐centered approach, emphasizing responsiveness over technocracy. Central to this shift is creative discretion, which fosters innovative solutions tailored to citizens…

  • A connotation to public sector creativity

    Open AccessGlenn Houtgraaf, Peter M Kruyen et al.ARTICLEPublic Management Review2024

    Contains fulltext : 318100.pdf (Publisher’s version ) (Open Access)

  • Public servants’ creativity

    Open AccessGlenn Houtgraaf, Peter M Kruyen et al.ARTICLEPublic Management Review2024

    n Contains fulltext :\n 253347.pdf (Publisher’s version ) (Open Access)\n

  • Public sector creativity

    Open AccessGlenn HoutgraafARTICLEPublic Management Review2023

    This qualitative longitudinal digital diary study explores public sector creativity in practice, analysing public servants’ ideas, in terms of type and magnitude, and what practices public servants apply in coming up with these ideas and what initially triggered their creativity. Contrasting with extant research and assumptions, the findings indicate that public servants working in public executive agencies are creative, generating a diversity of…

  • Measuring the construct of public sector creativity

    Open AccessGlenn Houtgraaf, Peter M Kruyen et al.ARTICLEPublic Administration Review2023References: 11

    Public sector creativity—public servants coming up with novel and useful ideas—is the origin of solutions and innovations central to public sector organizations' ability to optimally serve society's interests. Despite its relevance and argued limitations, an adequate scale and framework to assess public servants' creativity remained absent. Using three quantitative ( n = 2434/ n = 1157/ n = 621) and two qualitative datasets, this state‐of‐the‐art…

  • Public sector creativity as the origin of public sector innovation

    Open AccessGlenn Houtgraaf, Peter M Kruyen et al.ARTICLEPublic Administration2021Cited by: 9References: 13

    This systematic literature review analyses how public servants apply workplace creativity to come up with ideas for public sector innovations, defining public sector creativity and analyzing its practices, features, trends, and hiatuses in knowledge for which we provide a future research agenda. Creativity is the origin of innovation. Public sector creativity, however, is theoretically undefined and underexamined, resulting in unclarity on what c…