J Ignacio Criado
Biographic Data
| ID | 4405970 |
|---|---|
| NAME | J Ignacio Criado |
| GIVEN NAMES | J Ignacio |
| FAMILY NAME | Criado |
| SIGNATURE | CRIADO J I |
| AFFILIATIONS | Universidad Autónoma de Madrid |
| VERIFIED | No |
| TOTAL WORKS | 15 |
| TOTAL CITATIONS | 30 |
| WORKS AS AUTHOR | 6 |
| WORKS AS EDITOR | 9 |
| FIRST PUBLICATION YEAR | 2015 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 4 |
Does personality matter in social media? An approach to factors influencing citizen-given importance towards use by public administrations
Citizens' personality affects how public administrations social media use is valued. • Openness, agreeableness and conscientiousness positively affect citizen perceptions. • Neuroticism and extraversion negatively affect citizen perceptions. • Age, gender and trust in government moderate some effects of personality traits. • Governments might improve communications by enabling detection of personality
Virtually In-Person
Virtually In
Virtual Reality-driven serious communication
e-Participation depends on a community of users-citizens who constructively engage and collaborate with governments and decision-makers on key democratic and social matters. Effective serious communication requires meaningful social interactions supported by relevant community-building efforts. We argue that achieving that is more visible by engaging dialogue with a constructive shared viewpoint rather than thorough discussions or argumentation. …
Introduction to the special issue on Social Media and Government
Electronic petitioning as online collective action
This study aims to reveal patterns of e-petition co-signing behavior that are indicative of the mobilization of online “communities” engaging in collective action to express policy preferences on We the People (WtP), the first web-enabled US government petitioning system initiated by Obama. This Internet-based tool allowed users to petition the Obama Administration and solicit support for policy suggestions. Using petition data from WtP, this cas…
Feminist perspectives to artificial intelligence
Artificial Intelligence (AI) is a disruptive technology that has gained interest among scholars, politicians, public servants, and citizens. In the debates on its advantages and risks, issues related to gender have arisen. In some cases, AI approaches depict a tool to promote gender equality, and in others, a contribution to perpetuating discrimination and biases. We develop a theoretical and analytical framework, combining the literature on tech…
Organizational models for social media institutionalization
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Media use, information reliability and political efficacy in Tunisia, 2011–2019
Information access and open communication – through in person and mediated information and communication technology – are critical to an informed citizenry in democratic societies. The 2011 Arab Spring uprising that originated in Tunisia and resulted in the overthrow of long-time Tunisian authoritarian president Ben Ali, established a new transitional government with more democratic institutions and more open press and political expression. In th…
Social media use in government health agencies
Government communications typically use social media for federal agencies, national policies, and emergency cases. However, it is crucial to understand the use of these platforms within local government agencies. This investigation fills this gap and includes social media data during three months of the COVID-19 pandemic and compares it with previous trends. The research question that leads this research is: How has government social media use an…
Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling
In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Tw…
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Different perceptions, different open government strategies
Open government has become a research trend among e-government scholars around the world. However, most research in this field has focused on national policies and the implementation thereof. Typically, this is related to Open Government (OG) ecosystems, data, policies and models, yet very little attention has been paid to the most basic level: the municipal/local level. The purpose of this research paper is to fill this gap. We based our researc…
Creating public value through smart technologies and strategies
Purpose The purpose of this paper is to introduce the special issue about generation of public value through smart technologies and strategies. The key argument is that smart technologies have the potential to foster co-creation of public services and the generation of public value in management processes, based on the collaborative, social and horizontal nature of these smart technologies. Understanding these processes from a public management p…
Las administraciones públicas en la era del gobierno abierto. Gobernanza inteligente para un cambio de paradigma en la gestión pública
Management of public administrations is in a process of transformation, as also occurs in other political dimensions, within a context of change in the technological base of our societies. This article offers a theoretical approach, as well as empirical evidence, regarding recent moves in contemporary public management derived from the adoption, use, and diffusion of social media technologies in public organizations. This article supports the ide…
Estrategias y realidades en la difusión de las redes sociales en las administraciones públicas. Análisis desde una perspectiva institucionalista
Este estudio pretende responder a varias preguntas de investigación en relación con el desarrollo de las herramientas Web 2.0 en la administración pública: ¿Cuáles son las principales estrategias planteadas para el fomento de las redes sociales? ¿Cuál es el nivel de desarrollo en el proceso de implementación de las redes sociales? ¿Cuál es el papel de las instituciones en las dinámicas de difusión tecnológica asociadas a las redes sociales dentro…
Feminist perspectives to artificial intelligence
Artificial Intelligence (AI) is a disruptive technology that has gained interest among scholars, politicians, public servants, and citizens. In the debates on its advantages and risks, issues related to gender have arisen. In some cases, AI approaches depict a tool to promote gender equality, and in others, a contribution to perpetuating discrimination and biases. We develop a theoretical and analytical framework, combining the literature on tech…
Las administraciones públicas en la era del gobierno abierto. Gobernanza inteligente para un cambio de paradigma en la gestión pública
Management of public administrations is in a process of transformation, as also occurs in other political dimensions, within a context of change in the technological base of our societies. This article offers a theoretical approach, as well as empirical evidence, regarding recent moves in contemporary public management derived from the adoption, use, and diffusion of social media technologies in public organizations. This article supports the ide…
Organizational models for social media institutionalization
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Social media use in government health agencies
Government communications typically use social media for federal agencies, national policies, and emergency cases. However, it is crucial to understand the use of these platforms within local government agencies. This investigation fills this gap and includes social media data during three months of the COVID-19 pandemic and compares it with previous trends. The research question that leads this research is: How has government social media use an…
Different perceptions, different open government strategies
Open government has become a research trend among e-government scholars around the world. However, most research in this field has focused on national policies and the implementation thereof. Typically, this is related to Open Government (OG) ecosystems, data, policies and models, yet very little attention has been paid to the most basic level: the municipal/local level. The purpose of this research paper is to fill this gap. We based our researc…
Estrategias y realidades en la difusión de las redes sociales en las administraciones públicas. Análisis desde una perspectiva institucionalista
Este estudio pretende responder a varias preguntas de investigación en relación con el desarrollo de las herramientas Web 2.0 en la administración pública: ¿Cuáles son las principales estrategias planteadas para el fomento de las redes sociales? ¿Cuál es el nivel de desarrollo en el proceso de implementación de las redes sociales? ¿Cuál es el papel de las instituciones en las dinámicas de difusión tecnológica asociadas a las redes sociales dentro…
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Media use, information reliability and political efficacy in Tunisia, 2011–2019
Information access and open communication – through in person and mediated information and communication technology – are critical to an informed citizenry in democratic societies. The 2011 Arab Spring uprising that originated in Tunisia and resulted in the overthrow of long-time Tunisian authoritarian president Ben Ali, established a new transitional government with more democratic institutions and more open press and political expression. In th…
Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling
In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Tw…
Estrategias y realidades en la difusión de las redes sociales en las administraciones públicas. Análisis desde una perspectiva institucionalista
Este estudio pretende responder a varias preguntas de investigación en relación con el desarrollo de las herramientas Web 2.0 en la administración pública: ¿Cuáles son las principales estrategias planteadas para el fomento de las redes sociales? ¿Cuál es el nivel de desarrollo en el proceso de implementación de las redes sociales? ¿Cuál es el papel de las instituciones en las dinámicas de difusión tecnológica asociadas a las redes sociales dentro…
Las administraciones públicas en la era del gobierno abierto. Gobernanza inteligente para un cambio de paradigma en la gestión pública
Management of public administrations is in a process of transformation, as also occurs in other political dimensions, within a context of change in the technological base of our societies. This article offers a theoretical approach, as well as empirical evidence, regarding recent moves in contemporary public management derived from the adoption, use, and diffusion of social media technologies in public organizations. This article supports the ide…
Creating public value through smart technologies and strategies
Purpose The purpose of this paper is to introduce the special issue about generation of public value through smart technologies and strategies. The key argument is that smart technologies have the potential to foster co-creation of public services and the generation of public value in management processes, based on the collaborative, social and horizontal nature of these smart technologies. Understanding these processes from a public management p…
Different perceptions, different open government strategies
Open government has become a research trend among e-government scholars around the world. However, most research in this field has focused on national policies and the implementation thereof. Typically, this is related to Open Government (OG) ecosystems, data, policies and models, yet very little attention has been paid to the most basic level: the municipal/local level. The purpose of this research paper is to fill this gap. We based our researc…
Virtually In-Person
Virtually In
Virtual Reality-driven serious communication
e-Participation depends on a community of users-citizens who constructively engage and collaborate with governments and decision-makers on key democratic and social matters. Effective serious communication requires meaningful social interactions supported by relevant community-building efforts. We argue that achieving that is more visible by engaging dialogue with a constructive shared viewpoint rather than thorough discussions or argumentation. …
Introduction to the special issue on Social Media and Government
Electronic petitioning as online collective action
This study aims to reveal patterns of e-petition co-signing behavior that are indicative of the mobilization of online “communities” engaging in collective action to express policy preferences on We the People (WtP), the first web-enabled US government petitioning system initiated by Obama. This Internet-based tool allowed users to petition the Obama Administration and solicit support for policy suggestions. Using petition data from WtP, this cas…
Feminist perspectives to artificial intelligence
Artificial Intelligence (AI) is a disruptive technology that has gained interest among scholars, politicians, public servants, and citizens. In the debates on its advantages and risks, issues related to gender have arisen. In some cases, AI approaches depict a tool to promote gender equality, and in others, a contribution to perpetuating discrimination and biases. We develop a theoretical and analytical framework, combining the literature on tech…
Organizational models for social media institutionalization
Social media institutionalization in public administrations has been conceptualized as the final stage of the adoption process. However, an understanding of organizational models for social media institutionalization in public administration is lacking. This exploratory study of Dutch local governments contributes to the literature by identifying how governments organize social media institutionalization. Drawing on an original questionnaire on s…
Media use, information reliability and political efficacy in Tunisia, 2011–2019
Information access and open communication – through in person and mediated information and communication technology – are critical to an informed citizenry in democratic societies. The 2011 Arab Spring uprising that originated in Tunisia and resulted in the overthrow of long-time Tunisian authoritarian president Ben Ali, established a new transitional government with more democratic institutions and more open press and political expression. In th…
Social media use in government health agencies
Government communications typically use social media for federal agencies, national policies, and emergency cases. However, it is crucial to understand the use of these platforms within local government agencies. This investigation fills this gap and includes social media data during three months of the COVID-19 pandemic and compares it with previous trends. The research question that leads this research is: How has government social media use an…
Analyzing social media messages of public sector organizations utilizing sentiment analysis and topic modeling
In this paper, we perform sentiment analysis and topic modeling on Twitter and Facebook posts of nine public sector organizations operating in Northeast US. The study objective is to compare and contrast message sentiment, content and topics of discussion on social media. We discover that sentiment and frequency of messages on social media is indeed affected by nature of organization’s operations. We also discover that organizations either use Tw…
Digital communication in Swiss cities
While a vast majority of local governments in Europe are communicating on social media, the situation differs in few states. Although Switzerland is often depicted as a technological advanced and innovative country, cities are still largely resisting the temptation to share information on social media platforms. In this study, we rely on a survey distributed to the communication managers of all cities over 10,000 inhabitants in Switzerland to unc…
Does personality matter in social media? An approach to factors influencing citizen-given importance towards use by public administrations
Citizens' personality affects how public administrations social media use is valued. • Openness, agreeableness and conscientiousness positively affect citizen perceptions. • Neuroticism and extraversion negatively affect citizen perceptions. • Age, gender and trust in government moderate some effects of personality traits. • Governments might improve communications by enabling detection of personality
Political science (12 works) · Public relations (9 works) · E-Government and Public Services (8 works) · Computer Science (7 works) · Social media (7 works) · Social Media and Politics (7 works) · Sociology (7 works) · Government (linguistics (6 works) · Business (5 works) · Economics (4 works)