Oscar Hengxuan
Biographic Data
| ID | 4443026 |
|---|---|
| NAME | Oscar Hengxuan |
| GIVEN NAMES | Oscar |
| FAMILY NAME | Hengxuan |
| SIGNATURE | HENGXUAN O |
| AFFILIATIONS | University of Florida |
| ORCID | 0000-0001-7116-6663 |
| VERIFIED | Yes |
| TOTAL WORKS | 8 |
| TOTAL CITATIONS | 17 |
| WORKS AS AUTHOR | 8 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2019 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 2 |
Toward inclusive tourism
Population aging is reshaping tourism and hospitality, yet research has often overlooked the diversity of experiences, roles, and well-being needs across later life. Older adults’ engagement in tourism as travelers, workers, or community participants remains understudied despite its potential to enhance quality of life, social connection, and personal fulfillment. This Special Issue, Aging in Tourism and Hospitality, presents six articles examini…
A socio-technical exploration of bias in generative AI travel planners
Ethical concerns of aging and gender in autonomous taxis
When “Old” Meets “New
This paper aims to gain insights into how heritage destinations have adopted innovative technologies (e.g., AI, immersive technology, 3D technology, big data) into their daily operations, and to reveal future research directions that can guide technology studies in the heritage tourism domain. Innovative technologies are crucial for heritage tourism management and marketing as they provide interactive experiences for visitors, improve efficient m…
Smart Service Interactional Experience for Family Travelers
This study explores the key features of the smart service interactional experience (SSIE) and develops and validates a scale based on the perspectives of family travelers. Through multiple stages of qualitative and quantitative investigations using U.S. and U.K. samples, this study identified eight distinct features of SSIE: efficiency, ease of use, learning, socialization, newness, safety, flow, and seamlessness. The study findings also validate…
Framing food tourism videos
Despite the prevalence of food tourism-related short videos on social networking services, few studies have examined the effectiveness of such videos in promoting food tourism. This study aims to address this gap in literature via three experimental studies. Specifically, Study 1 reveals significantly different attitudes across participants who watch food tourism videos with different framing styles (information-focused, emotion-focused, and comm…
Interactive effects of message framing and information content on carbon offsetting behaviors
Consumers acceptance of artificially intelligent (AI) device use in service delivery
Interactive effects of message framing and information content on carbon offsetting behaviors
When “Old” Meets “New
This paper aims to gain insights into how heritage destinations have adopted innovative technologies (e.g., AI, immersive technology, 3D technology, big data) into their daily operations, and to reveal future research directions that can guide technology studies in the heritage tourism domain. Innovative technologies are crucial for heritage tourism management and marketing as they provide interactive experiences for visitors, improve efficient m…
Consumers acceptance of artificially intelligent (AI) device use in service delivery
Interactive effects of message framing and information content on carbon offsetting behaviors
Framing food tourism videos
Despite the prevalence of food tourism-related short videos on social networking services, few studies have examined the effectiveness of such videos in promoting food tourism. This study aims to address this gap in literature via three experimental studies. Specifically, Study 1 reveals significantly different attitudes across participants who watch food tourism videos with different framing styles (information-focused, emotion-focused, and comm…
Ethical concerns of aging and gender in autonomous taxis
When “Old” Meets “New
This paper aims to gain insights into how heritage destinations have adopted innovative technologies (e.g., AI, immersive technology, 3D technology, big data) into their daily operations, and to reveal future research directions that can guide technology studies in the heritage tourism domain. Innovative technologies are crucial for heritage tourism management and marketing as they provide interactive experiences for visitors, improve efficient m…
Smart Service Interactional Experience for Family Travelers
This study explores the key features of the smart service interactional experience (SSIE) and develops and validates a scale based on the perspectives of family travelers. Through multiple stages of qualitative and quantitative investigations using U.S. and U.K. samples, this study identified eight distinct features of SSIE: efficiency, ease of use, learning, socialization, newness, safety, flow, and seamlessness. The study findings also validate…
Toward inclusive tourism
Population aging is reshaping tourism and hospitality, yet research has often overlooked the diversity of experiences, roles, and well-being needs across later life. Older adults’ engagement in tourism as travelers, workers, or community participants remains understudied despite its potential to enhance quality of life, social connection, and personal fulfillment. This Special Issue, Aging in Tourism and Hospitality, presents six articles examini…
A socio-technical exploration of bias in generative AI travel planners
Business (5 works) · Digital Marketing and Social Media (5 works) · Psychology (5 works) · Marketing (4 works) · Tourism (4 works) · Computer Science (3 works) · Social Psychology (3 works) · Advertising (2 works) · AI in Service Interactions (2 works) · Diverse Aspects of Tourism Research (2 works)