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Hung‐yi Hsu

Biographic Data

ID4451516
NAMEHung‐yi Hsu
GIVEN NAMESHung‐yi
FAMILY NAMEHsu
SIGNATUREHSU H Y
AFFILIATIONSRutgers, the State University of New Jersey
ORCID0000-0002-4064-5490
VERIFIEDYes
TOTAL WORKS5
TOTAL CITATIONS2
WORKS AS AUTHOR5
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2024
LATEST PUBLICATION YEAR2026
H-INDEX1
  • Operational transparency and satisfaction with public services

    Hung‐yi Hsu, Hung-Yi Hsu•ARTICLE•Public Management Review•2026

    Operational transparency – a concept from the business literature that refers to revealing the inner workings and processes that underlie the manufacturing of products and the delivery of services – has been widely employed across various commercial settings as a means to enhance customer satisfaction. This study investigates whether operational transparency matters in the public sector. Through four survey experiments with broadly representative…

  • Operational transparency in government social media communication

    Open Access•Hung‐yi Hsu, Hung-Yi Hsu•ARTICLE•Government Information Quarterly•2026•References: 36

    Government social media enhances transparency by sharing operational information about government activities and processes; yet, little is known about how the public responds to the disclosure of such operational information. Drawing on the literature on operational transparency, this paper examines whether operational transparency can help fulfill the primary goals of government social media use: representation, engagement, and collaboration. We…

  • Public Organizational Stewardship

    Open Access•Hung‐yi Hsu, Hung-Yi Hsu et al.•ARTICLE•Perspectives on Public Management…•2025

    Stewardship, serving the long-term collective interest over self-interests, is an important component of public employee behavior. However, the various definitions and inconsistent applications of stewardship in the public management knowledge base indicate that its conceptual boundaries remain unclear. In this article, we aim to establish a new concept of “public organizational stewardship (POS)” by synthesizing key characteristics of stewardshi…

  • Same‐Sex Marriage Legalization and Attitudes Toward Gays and Lesbians

    Open Access•Hung‐yi Hsu•ARTICLE•Politics & Policy•2025•References: 12

    This study investigates whether policy changes aimed at elevating the status of historically negatively constructed groups can sway previously unfavorable social images, using the legalization of same‐sex marriage as a critical empirical case. Leveraging data from the Joint EVS/WVS conducted in 2019 across countries, this study exploits a unique natural experiment in Taiwan, where the policy on same‐sex marriage shifted to legalization during the…

  • Fiscal transparency and tax morale

    Open Access•Hung‐yi Hsu•ARTICLE•International Review of…•2024•Cited by: 2•References: 54

    The potential of fiscal transparency to improve tax morale (or the willingness to pay taxes) has been widely studied. However, the strength of the fiscal transparency-tax morale relationship may depend on how citizens perceive government performance and corruption. To probe these questions, this study draws on data from the World Values Survey Wave 7 (2017–2022), comprising 70,203 respondents from 48 countries, as well as various international go…

  • Fiscal transparency and tax morale

    Open Access•Hung‐yi Hsu•ARTICLE•International Review of…•2024•Cited by: 2•References: 54

    The potential of fiscal transparency to improve tax morale (or the willingness to pay taxes) has been widely studied. However, the strength of the fiscal transparency-tax morale relationship may depend on how citizens perceive government performance and corruption. To probe these questions, this study draws on data from the World Values Survey Wave 7 (2017–2022), comprising 70,203 respondents from 48 countries, as well as various international go…

  • Fiscal transparency and tax morale

    Open Access•Hung‐yi Hsu•ARTICLE•International Review of…•2024•Cited by: 2•References: 54

    The potential of fiscal transparency to improve tax morale (or the willingness to pay taxes) has been widely studied. However, the strength of the fiscal transparency-tax morale relationship may depend on how citizens perceive government performance and corruption. To probe these questions, this study draws on data from the World Values Survey Wave 7 (2017–2022), comprising 70,203 respondents from 48 countries, as well as various international go…

  • Public Organizational Stewardship

    Open Access•Hung‐yi Hsu, Hung-Yi Hsu et al.•ARTICLE•Perspectives on Public Management…•2025

    Stewardship, serving the long-term collective interest over self-interests, is an important component of public employee behavior. However, the various definitions and inconsistent applications of stewardship in the public management knowledge base indicate that its conceptual boundaries remain unclear. In this article, we aim to establish a new concept of “public organizational stewardship (POS)” by synthesizing key characteristics of stewardshi…

  • Same‐Sex Marriage Legalization and Attitudes Toward Gays and Lesbians

    Open Access•Hung‐yi Hsu•ARTICLE•Politics & Policy•2025•References: 12

    This study investigates whether policy changes aimed at elevating the status of historically negatively constructed groups can sway previously unfavorable social images, using the legalization of same‐sex marriage as a critical empirical case. Leveraging data from the Joint EVS/WVS conducted in 2019 across countries, this study exploits a unique natural experiment in Taiwan, where the policy on same‐sex marriage shifted to legalization during the…

  • Operational transparency and satisfaction with public services

    Hung‐yi Hsu, Hung-Yi Hsu•ARTICLE•Public Management Review•2026

    Operational transparency – a concept from the business literature that refers to revealing the inner workings and processes that underlie the manufacturing of products and the delivery of services – has been widely employed across various commercial settings as a means to enhance customer satisfaction. This study investigates whether operational transparency matters in the public sector. Through four survey experiments with broadly representative…

  • Operational transparency in government social media communication

    Open Access•Hung‐yi Hsu, Hung-Yi Hsu•ARTICLE•Government Information Quarterly•2026•References: 36

    Government social media enhances transparency by sharing operational information about government activities and processes; yet, little is known about how the public responds to the disclosure of such operational information. Drawing on the literature on operational transparency, this paper examines whether operational transparency can help fulfill the primary goals of government social media use: representation, engagement, and collaboration. We…

Business (3 works) · Political science (3 works) · Computer Science (2 works) · E-Government and Public Services (2 works) · Government (linguistics (2 works) · Transparency (behavior (2 works) · Accounting (1 work) · Computer security (1 work) · Conceptualization (1 work) · Corporate governance (1 work)

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