Javad Nazarian-Jashnabadi
Biographic Data
| ID | 4463261 |
|---|---|
| NAME | Javad Nazarian-Jashnabadi |
| GIVEN NAMES | Javad |
| FAMILY NAME | Nazarian-Jashnabadi |
| SIGNATURE | NAZARIAN-JASHNABADI J |
| ORCID | 0009-0006-2167-7995 |
| VERIFIED | Yes |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| AUTHOR COUNT | 1 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2024 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 0 |
Factors affecting online customer experience of food delivery services during crisis
This article adopts the online customer experience framework to explore how enhancing customer experience by presenting transformative value propositions to mitigate vulnerabilities in online food delivery services during natural disasters or crises. Disasters shift people from stability to vulnerability, requiring innovative service access. Thus, it becomes imperative for service-oriented companies, especially online food delivery platforms, to …
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Factors affecting online customer experience of food delivery services during crisis
This article adopts the online customer experience framework to explore how enhancing customer experience by presenting transformative value propositions to mitigate vulnerabilities in online food delivery services during natural disasters or crises. Disasters shift people from stability to vulnerability, requiring innovative service access. Thus, it becomes imperative for service-oriented companies, especially online food delivery platforms, to …
Business (1 works) · Computer Science (1 works) · Consumer Retail Behavior Studies (1 works) · Customer Service Quality and Loyalty (1 works) · Delphi (1 works) · Delphi method (1 works) · Digital Marketing and Social Media (1 works) · Food delivery (1 works) · Marketing (1 works)