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Chia-Ying Li

Biographic Data

ID4465539
NAMEChia-Ying Li
GIVEN NAMESChia-Ying
FAMILY NAMELi
SIGNATURELI C
AFFILIATIONSNational Taichung University of Science and Technology
ORCID0000-0001-5222-002X
VERIFIEDYes
TOTAL WORKS9
TOTAL CITATIONS0
AUTHOR COUNT9
EDITOR COUNT0
FIRST PUBLICATION YEAR2013
LATEST PUBLICATION YEAR2026
H-INDEX0
  • Leave my digital footprint or not? Insights from communication privacy management theory

    Open Access•Yu-Hui Fang, Chia-Ying Li et al.•ARTICLE•Behaviour and Information…•2026

  • How does a service chatbot build parasocial relationships with customers? A perspective from parasocial interaction theory

    Open Access•Ching-Hua Lu, Chia-Ying Li et al.•ARTICLE•Internet Research•2026•References: 5

    Purpose Drawing on parasocial interaction theory, this study examines how key attributes of artificial intelligence (AI)-enabled chatbot services, including functionality, trustworthiness, efficiency, human-likeness, responsiveness and reference to the service, affect consumers’ perceived interactivity and foster brand experience, thereby enhancing parasocial relationships between brands and customers. Design/methodology/approach Structural equat…

  • Out of gratification or fears? A dual model to explore drivers of generative artificial intelligence adoption

    Open Access•Chien Hsiang Liao, Yu-Hui Fang et al.•ARTICLE•Technology in Society•2025•References: 7

    Generative artificial intelligence (GenAI) has emerged as a transformative force reshaping how individuals work, live, and interact with their environments. Despite its rapid diffusion, research has yet to clarify the psychological mechanisms driving individual-level GenAI adoption and resistance. This study addresses this critical gap by proposing a dual-path model grounded in Uses and Gratifications Theory (UGT) and an extended Protection Motiv…

  • Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic

    Open Access•Chia-Ying Li, Yu-Hui Fang et al.•ARTICLE•Technological Forecasting and…•2023

    Chatbots' role in service contexts is changing to ensure better connectedness with customers in the digital marketing era. Thus, developing an understanding of how to enhance user perceptions and behaviors through interface design has become crucial. Using affordance theory and service-dominant logic as theoretical lenses, this study examines how chatbot affordances affect consumers' continuance intention through value-in-use. Data collected from…

  • Go Green, Go Social

    Open Access•Chia-Ying Li, Yu-Hui Fang•ARTICLE•International Journal of…•2022

    The paucity of environmental resources and the threatening warning of global climate change have led to increasing research on environmental issues [e.g., pro-environmental behaviors (PEBs)]. Although norm activation theory (NAT) is a well-recognized theory for approaching PEBs, existing works appear insufficient to explain PEB in the context of social networking sites (SNSs) without taking contextual, emotional, and social factors into account. …

  • Gu Sui Bu (Drynaria fortunei J. Sm.) antagonizes glucocorticoid-induced mineralization reduction in zebrafish larvae by modulating the activity of osteoblasts and osteoclasts

    Open Access•Cheng-Huan Peng, Wen-Ying Lin et al.•ARTICLE•Journal of Ethnopharmacology•2022

  • Building brand loyalty and endorsement with brand pages

    Open Access•Yu-Hui Fang, Chia-Ying Li et al.•ARTICLE•Information Technology and People•2020

    Purpose Numerous companies have launched brand pages (BPs) on social networking sites to enhance customer-brand communication, cultivate the customer-brand relationship and promote brand loyalty. This study aims to investigate how BP affordances support social commerce. Design/methodology/approach The study devises a theoretical model linking the proposed BP affordances (visibility, selectivity, persistence and interactivity) to three customer va…

  • The Effect of Surrounding Greenness on Type 2 Diabetes Mellitus

    Open Access•Hui-Ju Tsai, Hui‐ju Tsai et al.•ARTICLE•International Journal of…•2020

    This study determines whether surrounding greenness is associated with the incidence of type 2 diabetes Mellitus (T2DM) in Taiwan. A retrospective cohort study determines the relationship between surrounding greenness and the incidence of T2DM during the study period of 2001-2012 using data from the National Health Insurance Research Database. The satellite-derived normalized difference vegetation index (NDVI) from the global MODIS database in th…

  • Persuasive messages on information system acceptance

    Open Access•Chia-Ying Li, Chia‐Ying Li•ARTICLE•Computers in Human Behavior•2013

No prominent works on this page.

  • Persuasive messages on information system acceptance

    Open Access•Chia-Ying Li, Chia‐Ying Li•ARTICLE•Computers in Human Behavior•2013

  • Building brand loyalty and endorsement with brand pages

    Open Access•Yu-Hui Fang, Chia-Ying Li et al.•ARTICLE•Information Technology and People•2020

    Purpose Numerous companies have launched brand pages (BPs) on social networking sites to enhance customer-brand communication, cultivate the customer-brand relationship and promote brand loyalty. This study aims to investigate how BP affordances support social commerce. Design/methodology/approach The study devises a theoretical model linking the proposed BP affordances (visibility, selectivity, persistence and interactivity) to three customer va…

  • The Effect of Surrounding Greenness on Type 2 Diabetes Mellitus

    Open Access•Hui-Ju Tsai, Hui‐ju Tsai et al.•ARTICLE•International Journal of…•2020

    This study determines whether surrounding greenness is associated with the incidence of type 2 diabetes Mellitus (T2DM) in Taiwan. A retrospective cohort study determines the relationship between surrounding greenness and the incidence of T2DM during the study period of 2001-2012 using data from the National Health Insurance Research Database. The satellite-derived normalized difference vegetation index (NDVI) from the global MODIS database in th…

  • Go Green, Go Social

    Open Access•Chia-Ying Li, Yu-Hui Fang•ARTICLE•International Journal of…•2022

    The paucity of environmental resources and the threatening warning of global climate change have led to increasing research on environmental issues [e.g., pro-environmental behaviors (PEBs)]. Although norm activation theory (NAT) is a well-recognized theory for approaching PEBs, existing works appear insufficient to explain PEB in the context of social networking sites (SNSs) without taking contextual, emotional, and social factors into account. …

  • Gu Sui Bu (Drynaria fortunei J. Sm.) antagonizes glucocorticoid-induced mineralization reduction in zebrafish larvae by modulating the activity of osteoblasts and osteoclasts

    Open Access•Cheng-Huan Peng, Wen-Ying Lin et al.•ARTICLE•Journal of Ethnopharmacology•2022

  • Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic

    Open Access•Chia-Ying Li, Yu-Hui Fang et al.•ARTICLE•Technological Forecasting and…•2023

    Chatbots' role in service contexts is changing to ensure better connectedness with customers in the digital marketing era. Thus, developing an understanding of how to enhance user perceptions and behaviors through interface design has become crucial. Using affordance theory and service-dominant logic as theoretical lenses, this study examines how chatbot affordances affect consumers' continuance intention through value-in-use. Data collected from…

  • Out of gratification or fears? A dual model to explore drivers of generative artificial intelligence adoption

    Open Access•Chien Hsiang Liao, Yu-Hui Fang et al.•ARTICLE•Technology in Society•2025•References: 7

    Generative artificial intelligence (GenAI) has emerged as a transformative force reshaping how individuals work, live, and interact with their environments. Despite its rapid diffusion, research has yet to clarify the psychological mechanisms driving individual-level GenAI adoption and resistance. This study addresses this critical gap by proposing a dual-path model grounded in Uses and Gratifications Theory (UGT) and an extended Protection Motiv…

  • Leave my digital footprint or not? Insights from communication privacy management theory

    Open Access•Yu-Hui Fang, Chia-Ying Li et al.•ARTICLE•Behaviour and Information…•2026

  • How does a service chatbot build parasocial relationships with customers? A perspective from parasocial interaction theory

    Open Access•Ching-Hua Lu, Chia-Ying Li et al.•ARTICLE•Internet Research•2026•References: 5

    Purpose Drawing on parasocial interaction theory, this study examines how key attributes of artificial intelligence (AI)-enabled chatbot services, including functionality, trustworthiness, efficiency, human-likeness, responsiveness and reference to the service, affect consumers’ perceived interactivity and foster brand experience, thereby enhancing parasocial relationships between brands and customers. Design/methodology/approach Structural equat…

Psychology (4 works) · Social Psychology (4 works) · AI in Service Interactions (3 works) · Computer Science (3 works) · Digital Marketing and Social Media (3 works) · World Wide Web (3 works) · Affordance (2 works) · Behavioral Health and Interventions (2 works) · Business (2 works) · Chatbot (2 works)

Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae