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Jean-Michel Sahut

Biographic Data

ID4470546
NAMEJean-Michel Sahut
GIVEN NAMESJean-Michel
FAMILY NAMESahut
SIGNATURESAHUT J
AFFILIATIONSBusiness France
ORCID0000-0002-4228-9207
VERIFIEDYes
TOTAL WORKS15
TOTAL CITATIONS0
WORKS AS AUTHOR15
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2010
LATEST PUBLICATION YEAR2026
H-INDEX0
  • What future for AI chatbots in banking

    Raphaël Lissillour, Jean-Michel Sahut•ARTICLE•Information Technology and People•2026

    Purpose Technological advancement is a crucial driver of value creation and enhanced user experience in the banking industry. This study aims to better understand the challenges of AI chatbots in banking and assess whether they herald a customer service revolution. Design/methodology/approach We analysed qualitative data collected in 2024 from three Chinese banks that implemented AI-powered chatbots. Using purposive sampling, 22 customers and man…

  • Ont collaboré à ce numéro

    Mahmoud Hamid Nassir-Deen, Collins Cobblah et al.•ARTICLE•Entreprises et histoire•2026

    La mise en œuvre réussie et l’utilisation durable des systèmes d’information (SI) de santé dans les pays en développement restent un défi de taille, d’autant plus que les services publics de santé doivent se moderniser. La littérature sur les SI se concentrant sur l’adoption des technologies dans les pays développés, cet article vise à analyser les facteurs influençant l’intention de la continuité d’utilisation (ICU) des systèmes d’information pa…

  • Using artificial intelligence (AI) to enhance customer experience and to develop strategic marketing

    Open Access•Jean-Michel Sahut, Michel Laroche•ARTICLE•Computers in Human Behavior•2025

  • The impact of big data on decision‐making, processes and organizational change

    Open Access•Jean-Michel Sahut, Emmanuel Fragnière et al.•ARTICLE•Canadian Journal of Administrative…•2024

    This special issue looks at how big data affects business decisions, processes, and organizational change within organizations. The issue starts with a review of the latest research in the field, including key developments and ongoing debates. The literature review shows how Big Data is affecting how organizations work, including ethical issues, internal rules, and using new technology. Next, the issue presents three key papers on how Big Data af…

  • How to engage the crowd for innovation in a restricted market? A practice perspective of Google's boundary spanning in China

    Open Access•Raphaël Lissillour, Jean-Michel Sahut•ARTICLE•Information Technology and People•2022

    Purpose Technological firms increasingly depend on open innovation to compete in hypercompetitive markets. To openly engage the creativity of a multitude of private actors, firms can rely on crowdsourcing. Crowdsourcing challenges global companies as they span organizational boundaries to attract multiple local partners. Global companies must engage in boundary spanning to successfully communicate and create a sense of community with smaller loca…

  • How to establish a coordinated supervisory mechanism of internet finance companies in China

    Open Access•Zhiyuan Zhang, Yang Song et al.•ARTICLE•Canadian Journal of Administrative…•2022

    This paper aims to explore how local government can be involved in regulating the digital innovations of internet finance companies in China. Game models were used to study the behaviors between internet finance companies and local government, and between local government and central regulatory agencies. The following phenomena were observed: in a static game, internet finance companies will tend to choose high‐risk innovation activities, while l…

  • Mining behavioural and sentiment-dependent linguistic patterns from restaurant reviews for fake review detection

    Open Access•Petr Hájek, Jean-Michel Sahut•ARTICLE•Technological Forecasting and…•2022

  • The effects of government subsidies on the sustainable innovation of university-industry collaboration

    Open Access•Yang Song, Jean-Michel Sahut et al.•ARTICLE•Technological Forecasting and…•2022

  • Is Bitcoin rooted in confidence? – Unraveling the determinants of globalized digital currencies

    Open Access•Brahim Gaies, Mohamed Sahbi Nakhli et al.•ARTICLE•Technological Forecasting and…•2021

  • Corporate governance and financing of young technological firms

    Open Access•Jean-Michel Sahut, Leo-Paul Dana et al.•ARTICLE•Technological Forecasting and…•2021

  • The age of digital entrepreneurship

    Open Access•Jean-Michel Sahut, Luca Iandoli et al.•ARTICLE•Small Business Economics•2021

  • Corporate venture capital in the IT sector and relationships in VC syndication networks

    Open Access•Eric Braune, Jean-Sébastien Lantz et al.•ARTICLE•Small Business Economics•2021

  • External knowledge sources, green innovation and performance

    Open Access•Wissal Ben Arfi, Lubica Hikkerova et al.•ARTICLE•Technological Forecasting and…•2018

  • Entrepreneurial intention and career choices

    Open Access•Samuel Nyock Ilouga, A C Nyock Mouloungni et al.•ARTICLE•Small Business Economics•2014

  • Tourisme durable

    Sandra Camus, Lubica Hikkerova et al.•ARTICLE•Management & Avenir•2010

    Nous recourons dans cet article à la systémique pour montrer comment le tourisme peut réussir à intégrer les principes du développement durable dans un secteur qui, a priori, en est relativement éloigné. L’analyse systémique a l’avantage de fournir un cadre théorique permettant d’analyser le secteur touristique comme un système social complexe et d’appréhender ainsi les enjeux spécifiques du tourisme durable et d’imager des solutions prometteuses…

No prominent works on this page.

  • Tourisme durable

    Sandra Camus, Lubica Hikkerova et al.•ARTICLE•Management & Avenir•2010

    Nous recourons dans cet article à la systémique pour montrer comment le tourisme peut réussir à intégrer les principes du développement durable dans un secteur qui, a priori, en est relativement éloigné. L’analyse systémique a l’avantage de fournir un cadre théorique permettant d’analyser le secteur touristique comme un système social complexe et d’appréhender ainsi les enjeux spécifiques du tourisme durable et d’imager des solutions prometteuses…

  • Entrepreneurial intention and career choices

    Open Access•Samuel Nyock Ilouga, A C Nyock Mouloungni et al.•ARTICLE•Small Business Economics•2014

  • External knowledge sources, green innovation and performance

    Open Access•Wissal Ben Arfi, Lubica Hikkerova et al.•ARTICLE•Technological Forecasting and…•2018

  • Is Bitcoin rooted in confidence? – Unraveling the determinants of globalized digital currencies

    Open Access•Brahim Gaies, Mohamed Sahbi Nakhli et al.•ARTICLE•Technological Forecasting and…•2021

  • Corporate governance and financing of young technological firms

    Open Access•Jean-Michel Sahut, Leo-Paul Dana et al.•ARTICLE•Technological Forecasting and…•2021

  • The age of digital entrepreneurship

    Open Access•Jean-Michel Sahut, Luca Iandoli et al.•ARTICLE•Small Business Economics•2021

  • Corporate venture capital in the IT sector and relationships in VC syndication networks

    Open Access•Eric Braune, Jean-Sébastien Lantz et al.•ARTICLE•Small Business Economics•2021

  • How to engage the crowd for innovation in a restricted market? A practice perspective of Google's boundary spanning in China

    Open Access•Raphaël Lissillour, Jean-Michel Sahut•ARTICLE•Information Technology and People•2022

    Purpose Technological firms increasingly depend on open innovation to compete in hypercompetitive markets. To openly engage the creativity of a multitude of private actors, firms can rely on crowdsourcing. Crowdsourcing challenges global companies as they span organizational boundaries to attract multiple local partners. Global companies must engage in boundary spanning to successfully communicate and create a sense of community with smaller loca…

  • How to establish a coordinated supervisory mechanism of internet finance companies in China

    Open Access•Zhiyuan Zhang, Yang Song et al.•ARTICLE•Canadian Journal of Administrative…•2022

    This paper aims to explore how local government can be involved in regulating the digital innovations of internet finance companies in China. Game models were used to study the behaviors between internet finance companies and local government, and between local government and central regulatory agencies. The following phenomena were observed: in a static game, internet finance companies will tend to choose high‐risk innovation activities, while l…

  • Mining behavioural and sentiment-dependent linguistic patterns from restaurant reviews for fake review detection

    Open Access•Petr Hájek, Jean-Michel Sahut•ARTICLE•Technological Forecasting and…•2022

  • The effects of government subsidies on the sustainable innovation of university-industry collaboration

    Open Access•Yang Song, Jean-Michel Sahut et al.•ARTICLE•Technological Forecasting and…•2022

  • The impact of big data on decision‐making, processes and organizational change

    Open Access•Jean-Michel Sahut, Emmanuel Fragnière et al.•ARTICLE•Canadian Journal of Administrative…•2024

    This special issue looks at how big data affects business decisions, processes, and organizational change within organizations. The issue starts with a review of the latest research in the field, including key developments and ongoing debates. The literature review shows how Big Data is affecting how organizations work, including ethical issues, internal rules, and using new technology. Next, the issue presents three key papers on how Big Data af…

  • Using artificial intelligence (AI) to enhance customer experience and to develop strategic marketing

    Open Access•Jean-Michel Sahut, Michel Laroche•ARTICLE•Computers in Human Behavior•2025

  • What future for AI chatbots in banking

    Raphaël Lissillour, Jean-Michel Sahut•ARTICLE•Information Technology and People•2026

    Purpose Technological advancement is a crucial driver of value creation and enhanced user experience in the banking industry. This study aims to better understand the challenges of AI chatbots in banking and assess whether they herald a customer service revolution. Design/methodology/approach We analysed qualitative data collected in 2024 from three Chinese banks that implemented AI-powered chatbots. Using purposive sampling, 22 customers and man…

  • Ont collaboré à ce numéro

    Mahmoud Hamid Nassir-Deen, Collins Cobblah et al.•ARTICLE•Entreprises et histoire•2026

    La mise en œuvre réussie et l’utilisation durable des systèmes d’information (SI) de santé dans les pays en développement restent un défi de taille, d’autant plus que les services publics de santé doivent se moderniser. La littérature sur les SI se concentrant sur l’adoption des technologies dans les pays développés, cet article vise à analyser les facteurs influençant l’intention de la continuité d’utilisation (ICU) des systèmes d’information pa…

Business (10 works) · Computer Science (7 works) · Political science (6 works) · Economics (5 works) · Knowledge management (5 works) · Marketing (5 works) · Context (archaeology) (3 works) · Entrepreneurship (3 works) · Finance (3 works) · Psychology (3 works)

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