Jeffrey Roy
Biographic Data
| ID | 4487833 |
|---|---|
| NAME | Jeffrey Roy |
| GIVEN NAMES | Jeffrey |
| FAMILY NAME | Roy |
| SIGNATURE | ROY J |
| AFFILIATIONS | Dalhousie University |
| ORCID | 0009-0008-6102-3704 |
| VERIFIED | Yes |
| TOTAL WORKS | 20 |
| TOTAL CITATIONS | 105 |
| AUTHOR COUNT | 19 |
| EDITOR COUNT | 1 |
| FIRST PUBLICATION YEAR | 1995 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 7 |
Digital Transformation Versus Westminster Traditionalism: Mindset, Mechanisms and Critical Enablers of Systemic Adaptation
Since its inception, digital government has been a struggle between transformational aspirations and contested reforms grounded within a traditionalist governance ethos. Following a conceptual situating of such tensions, we focus on three interrelated thematic sets of digital governance reforms: i) organizational governance and enterprise architecture; ii) COVID‐19 and hybrid work arrangements; and iii) the escalating risks and complexities of cy…
Covid‐19, digitization and hybrid workspaces: A critical inflection point for public sector governance and workforce development
Whereas the physical office setting has long been the bedrock of public sector operations, COVID-19 starkly disrupted this enduring reality with an unprecedented reliance on remote work arrangements through parts of 2020 and 2021. As Ruth Porat of Google observed, bringing workers back to the office would prove a good deal more complex than sending them home. This caution is reflected in numerous professional and Statistics Canada surveys (furthe…
Beyond Covid‐19: Five commentaries on expert knowledge, executive action, and accountability in governance and public administration
Several Canadian and international scholars offer commentaries on the implications of the COVID‐19 pandemic for governments and public service institutions, and fruitful directions for public administration research and practice. This first suite of commentaries focuses on the executive branch, variously considering: the challenge for governments to balance demands for accountability and learning while rethinking policy mixes as social solidarity…
Digital government and service delivery: An examination of performance and prospects
Since the emergence of electronic or digital government two decades ago, the delivery of public services online has been a centrepiece in efforts to leverage the Internet and improve the performance of the public sector. Prodded by comparisons to banks and online retailers, governments at all levels have been enticed by the dramatically lower costs of a transaction online versus one involving mail, a telephone call centre, or in‐person service fa…
Open government—Progress and impediments in the digital era
Understanding governance in the digital era: An agenda for public administration research in Canada
Investigating Political Polarization on Twitter: A Canadian Perspective: Investigating Political Polarization on Twitter
This article investigates political polarization in social media by undertaking social network analysis of a sample of 5,918 tweets posted by 1,492 Twitter users during the 2011 Canadian Federal Election. On the one hand, we observed a clustering effect around shared political views among supporters of the same party in the Twitter communication network, suggesting that there are pockets of political polarization on Twitter. At the same time, the…
Business perceptions and satisfaction with e-government: Findings from a Canadian survey
The Service State: Rhetoric, Reality and Promise
In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement. This book probes the central dimensions of service reform efforts f…
Cyber-Security and Risk Management in an Interoperable World: An Examination of Governmental Action in North America
The Internet facilitates a level of interoperability that generates considerable innovation and opportunity. Yet threats to governments, businesses, and individuals who use the Internet are increasing exponentially. This article deploys an anthropological understanding of risk in order to examine public sector action and capacity with respect to the multidimensional challenge of cyber-security. Our objectives are threefold: to gain a fuller appre…
Gilles Paquet: Homo hereticus
Beyond Westminster governance: Bringing politics and public service into the networked era
The underlying premise of this article stems from the following question: is our Westminster, parliamentary model of democratic governance and administration adaptable for contemporary realities and emerging challenges? By way of response, the author attempts to expose what is wrong with the current model and sketches what changes to our governing institutions must be envisioned in order to safeguard political legitimacy and administrative compet…
Rethinking Government-Public Relationships in a Digital World: Customers, Clients, or Citizens
Many have argued that new electronic technologies have the potential to transform how governments relate to users of public services. This article explores the limits of e-government as it is being conceived by testing it against three service recipient models: customer, client, and citizen. We argue that despite the opportunities that electronically-based service transformations present for enhancing democratic citizen engagement and the power o…
Business and government in Canada
Boundaries between business and government are increasingly fluid and often transcended. Yet it remains important to acknowledge as well as make appropriate use of the fundamental differences between these sectors. Five areas that offer the most critical challenges to business and government in Canada today are corporate governance, lobbying and influence, security and privacy, public-private partnerships, and geography and development." "This bo…
Security and borders in a digital age: Implications for Canadian government and North American governance
A central influence on the CanadA&Mdash;United States (U.S.) border today is post‐9-11 security. A related influence is the growing prominence of the Internet and information and communications technologies (IT). This heightened digital interdependence, intertwined with global commerce and finance, also translates into the need for concerted political action— calling into question an exclusive notion of borders as boundaries of independence. This…
Security, Sovereignty and Continental Interoperability: Canada’s Elusive Balance
In an era of digital government, citizen-centric governance is a central aim—one that is often predicated on more efficient and responsive service owed through digital connectivity. Antiterrorism efforts accentuate this focus, albeit with a very different set of aims. Governments have been quick to establish new antiterrorism and homeland security measures that create new and expanded capacities for gathering, analyzing, and sharing information. …
E-Governance and Smart Communities: A Social Learning Challenge
The new information and communications technologies (NICT) and globalization have brought forth a period of great change. Globalization has triggered more intense economic and political interdependencies and has challenged fundamental assumptions about sovereignty and the role of the nation-state. As networks increasingly take hold and reshape the way people live, communicate, and work, the question of what kind of governance people will need in …
E-Governance & government on-line in Canada: Partnerships, people & prospects
Sustainable agriculture and global institutions: Emerging institutions and mixed incentives
Global considerations and international initiatives have a significant impact on a nation's policy choices and directions. As societies and their economies become increasingly integrated, new institutions of global governance will significantly shape political and economic behavior on both national and subnational levels. Given this context, the evolution of sustainable development as a conceptual and policy framework in agriculture will be partl…
Symposium on Harrison's “Lean and Mean”: A policy perspective
E-Governance and Smart Communities: A Social Learning Challenge
The new information and communications technologies (NICT) and globalization have brought forth a period of great change. Globalization has triggered more intense economic and political interdependencies and has challenged fundamental assumptions about sovereignty and the role of the nation-state. As networks increasingly take hold and reshape the way people live, communicate, and work, the question of what kind of governance people will need in …
E-Governance & government on-line in Canada: Partnerships, people & prospects
Beyond Westminster governance: Bringing politics and public service into the networked era
The underlying premise of this article stems from the following question: is our Westminster, parliamentary model of democratic governance and administration adaptable for contemporary realities and emerging challenges? By way of response, the author attempts to expose what is wrong with the current model and sketches what changes to our governing institutions must be envisioned in order to safeguard political legitimacy and administrative compet…
Understanding governance in the digital era: An agenda for public administration research in Canada
Covid‐19, digitization and hybrid workspaces: A critical inflection point for public sector governance and workforce development
Whereas the physical office setting has long been the bedrock of public sector operations, COVID-19 starkly disrupted this enduring reality with an unprecedented reliance on remote work arrangements through parts of 2020 and 2021. As Ruth Porat of Google observed, bringing workers back to the office would prove a good deal more complex than sending them home. This caution is reflected in numerous professional and Statistics Canada surveys (furthe…
Beyond Covid‐19: Five commentaries on expert knowledge, executive action, and accountability in governance and public administration
Several Canadian and international scholars offer commentaries on the implications of the COVID‐19 pandemic for governments and public service institutions, and fruitful directions for public administration research and practice. This first suite of commentaries focuses on the executive branch, variously considering: the challenge for governments to balance demands for accountability and learning while rethinking policy mixes as social solidarity…
Digital government and service delivery: An examination of performance and prospects
Since the emergence of electronic or digital government two decades ago, the delivery of public services online has been a centrepiece in efforts to leverage the Internet and improve the performance of the public sector. Prodded by comparisons to banks and online retailers, governments at all levels have been enticed by the dramatically lower costs of a transaction online versus one involving mail, a telephone call centre, or in‐person service fa…
Rethinking Government-Public Relationships in a Digital World: Customers, Clients, or Citizens
Many have argued that new electronic technologies have the potential to transform how governments relate to users of public services. This article explores the limits of e-government as it is being conceived by testing it against three service recipient models: customer, client, and citizen. We argue that despite the opportunities that electronically-based service transformations present for enhancing democratic citizen engagement and the power o…
Business perceptions and satisfaction with e-government: Findings from a Canadian survey
Digital Transformation Versus Westminster Traditionalism: Mindset, Mechanisms and Critical Enablers of Systemic Adaptation
Since its inception, digital government has been a struggle between transformational aspirations and contested reforms grounded within a traditionalist governance ethos. Following a conceptual situating of such tensions, we focus on three interrelated thematic sets of digital governance reforms: i) organizational governance and enterprise architecture; ii) COVID‐19 and hybrid work arrangements; and iii) the escalating risks and complexities of cy…
Cyber-Security and Risk Management in an Interoperable World: An Examination of Governmental Action in North America
The Internet facilitates a level of interoperability that generates considerable innovation and opportunity. Yet threats to governments, businesses, and individuals who use the Internet are increasing exponentially. This article deploys an anthropological understanding of risk in order to examine public sector action and capacity with respect to the multidimensional challenge of cyber-security. Our objectives are threefold: to gain a fuller appre…
Security and borders in a digital age: Implications for Canadian government and North American governance
A central influence on the CanadA&Mdash;United States (U.S.) border today is post‐9-11 security. A related influence is the growing prominence of the Internet and information and communications technologies (IT). This heightened digital interdependence, intertwined with global commerce and finance, also translates into the need for concerted political action— calling into question an exclusive notion of borders as boundaries of independence. This…
Open government—Progress and impediments in the digital era
Security, Sovereignty and Continental Interoperability: Canada’s Elusive Balance
In an era of digital government, citizen-centric governance is a central aim—one that is often predicated on more efficient and responsive service owed through digital connectivity. Antiterrorism efforts accentuate this focus, albeit with a very different set of aims. Governments have been quick to establish new antiterrorism and homeland security measures that create new and expanded capacities for gathering, analyzing, and sharing information. …
Sustainable agriculture and global institutions: Emerging institutions and mixed incentives
Global considerations and international initiatives have a significant impact on a nation's policy choices and directions. As societies and their economies become increasingly integrated, new institutions of global governance will significantly shape political and economic behavior on both national and subnational levels. Given this context, the evolution of sustainable development as a conceptual and policy framework in agriculture will be partl…
Symposium on Harrison's “Lean and Mean”: A policy perspective
Sustainable agriculture and global institutions: Emerging institutions and mixed incentives
Global considerations and international initiatives have a significant impact on a nation's policy choices and directions. As societies and their economies become increasingly integrated, new institutions of global governance will significantly shape political and economic behavior on both national and subnational levels. Given this context, the evolution of sustainable development as a conceptual and policy framework in agriculture will be partl…
E-Governance and Smart Communities: A Social Learning Challenge
The new information and communications technologies (NICT) and globalization have brought forth a period of great change. Globalization has triggered more intense economic and political interdependencies and has challenged fundamental assumptions about sovereignty and the role of the nation-state. As networks increasingly take hold and reshape the way people live, communicate, and work, the question of what kind of governance people will need in …
E-Governance & government on-line in Canada: Partnerships, people & prospects
Security, Sovereignty and Continental Interoperability: Canada’s Elusive Balance
In an era of digital government, citizen-centric governance is a central aim—one that is often predicated on more efficient and responsive service owed through digital connectivity. Antiterrorism efforts accentuate this focus, albeit with a very different set of aims. Governments have been quick to establish new antiterrorism and homeland security measures that create new and expanded capacities for gathering, analyzing, and sharing information. …
Security and borders in a digital age: Implications for Canadian government and North American governance
A central influence on the CanadA&Mdash;United States (U.S.) border today is post‐9-11 security. A related influence is the growing prominence of the Internet and information and communications technologies (IT). This heightened digital interdependence, intertwined with global commerce and finance, also translates into the need for concerted political action— calling into question an exclusive notion of borders as boundaries of independence. This…
Rethinking Government-Public Relationships in a Digital World: Customers, Clients, or Citizens
Many have argued that new electronic technologies have the potential to transform how governments relate to users of public services. This article explores the limits of e-government as it is being conceived by testing it against three service recipient models: customer, client, and citizen. We argue that despite the opportunities that electronically-based service transformations present for enhancing democratic citizen engagement and the power o…
Business and government in Canada
Boundaries between business and government are increasingly fluid and often transcended. Yet it remains important to acknowledge as well as make appropriate use of the fundamental differences between these sectors. Five areas that offer the most critical challenges to business and government in Canada today are corporate governance, lobbying and influence, security and privacy, public-private partnerships, and geography and development." "This bo…
Beyond Westminster governance: Bringing politics and public service into the networked era
The underlying premise of this article stems from the following question: is our Westminster, parliamentary model of democratic governance and administration adaptable for contemporary realities and emerging challenges? By way of response, the author attempts to expose what is wrong with the current model and sketches what changes to our governing institutions must be envisioned in order to safeguard political legitimacy and administrative compet…
Gilles Paquet: Homo hereticus
The Service State: Rhetoric, Reality and Promise
In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement. This book probes the central dimensions of service reform efforts f…
Cyber-Security and Risk Management in an Interoperable World: An Examination of Governmental Action in North America
The Internet facilitates a level of interoperability that generates considerable innovation and opportunity. Yet threats to governments, businesses, and individuals who use the Internet are increasing exponentially. This article deploys an anthropological understanding of risk in order to examine public sector action and capacity with respect to the multidimensional challenge of cyber-security. Our objectives are threefold: to gain a fuller appre…
Business perceptions and satisfaction with e-government: Findings from a Canadian survey
Investigating Political Polarization on Twitter: A Canadian Perspective: Investigating Political Polarization on Twitter
This article investigates political polarization in social media by undertaking social network analysis of a sample of 5,918 tweets posted by 1,492 Twitter users during the 2011 Canadian Federal Election. On the one hand, we observed a clustering effect around shared political views among supporters of the same party in the Twitter communication network, suggesting that there are pockets of political polarization on Twitter. At the same time, the…
Digital government and service delivery: An examination of performance and prospects
Since the emergence of electronic or digital government two decades ago, the delivery of public services online has been a centrepiece in efforts to leverage the Internet and improve the performance of the public sector. Prodded by comparisons to banks and online retailers, governments at all levels have been enticed by the dramatically lower costs of a transaction online versus one involving mail, a telephone call centre, or in‐person service fa…
Open government—Progress and impediments in the digital era
Understanding governance in the digital era: An agenda for public administration research in Canada
Beyond Covid‐19: Five commentaries on expert knowledge, executive action, and accountability in governance and public administration
Several Canadian and international scholars offer commentaries on the implications of the COVID‐19 pandemic for governments and public service institutions, and fruitful directions for public administration research and practice. This first suite of commentaries focuses on the executive branch, variously considering: the challenge for governments to balance demands for accountability and learning while rethinking policy mixes as social solidarity…
Covid‐19, digitization and hybrid workspaces: A critical inflection point for public sector governance and workforce development
Whereas the physical office setting has long been the bedrock of public sector operations, COVID-19 starkly disrupted this enduring reality with an unprecedented reliance on remote work arrangements through parts of 2020 and 2021. As Ruth Porat of Google observed, bringing workers back to the office would prove a good deal more complex than sending them home. This caution is reflected in numerous professional and Statistics Canada surveys (furthe…
Digital Transformation Versus Westminster Traditionalism: Mindset, Mechanisms and Critical Enablers of Systemic Adaptation
Since its inception, digital government has been a struggle between transformational aspirations and contested reforms grounded within a traditionalist governance ethos. Following a conceptual situating of such tensions, we focus on three interrelated thematic sets of digital governance reforms: i) organizational governance and enterprise architecture; ii) COVID‐19 and hybrid work arrangements; and iii) the escalating risks and complexities of cy…
Political science (17 works) · Economics (11 works) · Law (11 works) · Public relations (11 works) · Corporate governance (10 works) · Law (10 works) · Business (9 works) · Government (linguistics (9 works) · Public Administration (9 works) · Public Administration (9 works)