Mauricio Featherman
Biographic Data
| ID | 4609070 |
|---|---|
| NAME | Mauricio Featherman |
| GIVEN NAMES | Mauricio |
| FAMILY NAME | Featherman |
| SIGNATURE | FEATHERMAN M |
| AFFILIATIONS | Washington State University |
| ORCID | 0000-0002-9340-5175 |
| VERIFIED | Yes |
| TOTAL WORKS | 6 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 6 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2003 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 0 |
Understanding consumers' interest in social commerce
Purpose Consumers may enjoy the information sharing and social support made available when a social media platform is used for pre-purchase research; however, do consumers reevaluate the privacy and security of the platform differently when ordering and payment capabilities are added? As social media systems have evolved into social commerce platforms (SCPs), individuals are often faced with whether to complete a purchase they have been researchi…
Evaluating website quality
Purpose The purpose of this paper is to determine which design and operational attributes of e-commerce websites consumers use to assess website quality. Cue utilization theory is used to examine the explanatory power, robustness and relevance of the WebQual model. Results indicate which WebQual dimensions are the most relevant and salient to website users. These dimensions are categorized by their perceived and confidence values. A second study …
Managing enterprise social media to develop consumer trust
Purpose This study examines the impact of social media information sharing and usage on consumer beliefs particularly in the credibility of the information provided by e-commerce vendors, and consumer trust formation. Design/methodology/approach Drawing on trust through social media usage and surface credibility, the authors have proposed a research model to investigate consumers satisfaction on food and beverage (F&B) products. Empirical support…
The impact of new technologies on consumers beliefs
In Sharing Economy We Trust
Predicting e-services adoption
No prominent works on this page.
Predicting e-services adoption
In Sharing Economy We Trust
The impact of new technologies on consumers beliefs
Evaluating website quality
Purpose The purpose of this paper is to determine which design and operational attributes of e-commerce websites consumers use to assess website quality. Cue utilization theory is used to examine the explanatory power, robustness and relevance of the WebQual model. Results indicate which WebQual dimensions are the most relevant and salient to website users. These dimensions are categorized by their perceived and confidence values. A second study …
Managing enterprise social media to develop consumer trust
Purpose This study examines the impact of social media information sharing and usage on consumer beliefs particularly in the credibility of the information provided by e-commerce vendors, and consumer trust formation. Design/methodology/approach Drawing on trust through social media usage and surface credibility, the authors have proposed a research model to investigate consumers satisfaction on food and beverage (F&B) products. Empirical support…
Understanding consumers' interest in social commerce
Purpose Consumers may enjoy the information sharing and social support made available when a social media platform is used for pre-purchase research; however, do consumers reevaluate the privacy and security of the platform differently when ordering and payment capabilities are added? As social media systems have evolved into social commerce platforms (SCPs), individuals are often faced with whether to complete a purchase they have been researchi…
Business (6 works) · Computer Science (5 works) · Digital Marketing and Social Media (5 works) · Marketing (5 works) · Psychology (4 works) · Technology Adoption and User Behaviour (4 works) · Customer Service Quality and Loyalty (3 works) · Marketing (3 works) · Social media (3 works) · Social Psychology (3 works)