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Thinh Truong Vu

Biographic Data

ID4609076
NAMEThinh Truong Vu
GIVEN NAMESThinh Truong
FAMILY NAMEVu
SIGNATUREVU T T
AFFILIATIONSVietnam Posts and Telecommunications Group (Vietnam)
ORCID0000-0003-0647-1682
VERIFIEDYes
TOTAL WORKS2
TOTAL CITATIONS0
WORKS AS AUTHOR2
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2025
LATEST PUBLICATION YEAR2026
H-INDEX0
  • How does social overload lead to withdrawal behavior? The case of social communities on social networking sites

    Van Thac Dang, Phuoc-Thien Nguyen et al.•ARTICLE•Information Technology and People•2026•References: 89

    Purpose On the basis of the conservation of resources theory (CORT), this study investigates the relationship between social overload and users’ withdrawal intention from social communities on social networking sites (SNSs), with the serial mediating mechanisms of social-psychological distance and emotional exhaustion and the moderating mechanism of (similar) linguistic style. Design/methodology/approach Data were collected from 489 users in diff…

  • The Role of Customer Participation in Retail Industry

    Open Access•Phuoc-Thien Nguyen, Thi Mong Hang Pham et al.•ARTICLE•SAGE Open•2025

    In recent years, scholars in marketing and service disciplines have focused their attention on the impact of customer participation (CP). However, few studies have focused on the integration of the antecedents, mediators, and moderators of CP, and their effects on customer citizenship behaviors (CCB). This study intends to fill these research gaps and develop a comprehensive research framework. Using survey data from 488 customers in the retail i…

No prominent works on this page.

  • The Role of Customer Participation in Retail Industry

    Open Access•Phuoc-Thien Nguyen, Thi Mong Hang Pham et al.•ARTICLE•SAGE Open•2025

    In recent years, scholars in marketing and service disciplines have focused their attention on the impact of customer participation (CP). However, few studies have focused on the integration of the antecedents, mediators, and moderators of CP, and their effects on customer citizenship behaviors (CCB). This study intends to fill these research gaps and develop a comprehensive research framework. Using survey data from 488 customers in the retail i…

  • How does social overload lead to withdrawal behavior? The case of social communities on social networking sites

    Van Thac Dang, Phuoc-Thien Nguyen et al.•ARTICLE•Information Technology and People•2026•References: 89

    Purpose On the basis of the conservation of resources theory (CORT), this study investigates the relationship between social overload and users’ withdrawal intention from social communities on social networking sites (SNSs), with the serial mediating mechanisms of social-psychological distance and emotional exhaustion and the moderating mechanism of (similar) linguistic style. Design/methodology/approach Data were collected from 489 users in diff…

Business (1 work) · Customer engagement (1 work) · Customer service (1 work) · Customer Service Quality and Loyalty (1 work) · Cyberloafing and Workplace Behavior (1 work) · Developmental psychology (1 work) · Digital Marketing and Social Media (1 work) · Empirical research (1 work) · Geology (1 work) · Impact of Technology on Adolescents (1 work)

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