Constanza Gajardo
Biographic Data
| ID | 4629611 |
|---|---|
| NAME | Constanza Gajardo |
| GIVEN NAMES | Constanza |
| FAMILY NAME | Gajardo |
| SIGNATURE | GAJARDO C |
| AFFILIATIONS | University of Concepción |
| ORCID | 0000-0002-9329-8728 |
| VERIFIED | Yes |
| TOTAL WORKS | 12 |
| TOTAL CITATIONS | 20 |
| WORKS AS AUTHOR | 12 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2021 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 3 |
From Access to Experience
Digital transformation has not only reshaped access to journalism but also increased inequalities in news use. This paper examines these divides through the lens of news experience, focusing on how people from different socioeconomic groups in the Global North and South use digital news. Drawing on 73 trace interviews in the United Kingdom and Brazil, we highlight agency as a key differentiator in news exposure, curation, and algorithms. Lower-so…
No time or tech for online news
Despite the proliferation and accessibility of online news, gaps in news use between women and men have endured. We interrogate the unequal relationship between gender and news consumption by closely examining several sociological indicators of inequality that adversely impact women. Combining survey data with passive tracking of web browser and mobile app use in the UK and Brazil, we analyze how digital literacy, issues with technology, personal…
Evaluating the potential and limits of trace-based interviews when studying news use
Digital trace data have expanded possibilities for studying news use but often obscure how people make sense of their encounters with journalism. This paper examines trace-based interviewing as a methodological approach for contextualising such data and understanding their limits. Drawing on 73 qualitative trace-based interviews conducted in the United Kingdom and Brazil, the study shows how using participants’ own digital traces prompts reflecti…
Examining Platforms’ Affordances
Digital technologies, especially social media platforms, are crucial to journalism’s engagement with audiences. Journalists depend on these information technologies to distribute news, while users largely rely on social media platforms for informing themselves. However, research on the role of platforms in journalism appears to have mainly focused on the risks they pose to the profession with little attention given to how platforms’ affordances f…
The Impact of Political Ideology on News Consumption
Pistas para restablecer la confianza en el periodismo
Este estudio examina cómo las expectativas de las audiencias para recuperar la confianza en el periodismo se alinean (o no) con las de los periodistas. Para ello, se realizaron entrevistas semiestructuradas a 30 periodistas y 64 usuarios de noticias en Santiago de Chile. Los hallazgos revelan que, aunque ambos grupos coinciden en reconocer que la confianza en los medios ha disminuido significativamente y ello afecta de manera negativa la recepció…
Journalists Are Just Employees
Autonomy is a fundamental requirement for the professional practice of journalism. However, while its role in ensuring well-informed audiences is widely acknowledged, the way in which audiences make sense of journalists’ autonomy remains unexplored. Similarly, the understanding of how audience perceptions of journalists’ autonomy, their attributed professionalism and authority, and the resulting impact on journalism practice remains incomplete. T…
Young Chileans Evaluate the News in order to decide how to Vote in 2022
Based on the call for the mandatory vote of young Chileans to approve or reject the draft of a new constitution for Chile in 2022, this research explored how they informed themselves about this political process and what was their assessment of the news to make their electoral decision. An ad-hoc quantitative survey was designed, applied online in 2023, to which 183 participants between 18 and 24 years old, mostly higher education students, respo…
The Importance of the Human Touch in Journalism
Traditionally anchored in principles like objectivity, autonomy, and independence, journalists’ professional values have long defined the core identity of the profession. However, given the transformative influence of digitalization on journalists’ interactions with their audiences and the acknowledged importance of these audience relationships in ensuring media sustainability, it is worth asking what are the professional values that both groups …
How Loyalty Works
While loyalty has become increasingly relevant for journalism, it has rarely been examined as a single phenomenon and even less from an audience perspective. The empirical knowledge surrounding loyalty has centred on its role in trust, news choice, and the sustainability of the profession. Nonetheless, we still do not know how a relationship with journalism unfolds and becomes meaningful for news users. This research aims to advance an in-depth u…
How to tackle the conceptual inconsistency of audience engagement? The introduction of the Dynamic Model of Audience Engagement
Scholars repeatedly argue that ‘audience engagement’ as a concept and, consequently as a practice, remain inconsistent and ambiguous. Such conceptual inconsistency is in tension with the relevance that the phenomenon of audience engagement has gained in contemporary discussions about journalism. In this article, we tackle the conceptual inconsistency of audience engagement by conducting a qualitative examination of all academic peer-reviewed publ…
From Abstract News Users to Living Citizens
Journalists’ increasing focus on news users is often seen as diverting the news agenda away from the core issues that are important to democracy. Hence, the practices of connecting journalists to the audience tend to be assessed as detrimental to the democratic function of journalism: informing citizens and facilitating public opinion. However, this normative link between practice and ideals has rarely been empirically addressed when studying aud…
The Importance of the Human Touch in Journalism
Traditionally anchored in principles like objectivity, autonomy, and independence, journalists’ professional values have long defined the core identity of the profession. However, given the transformative influence of digitalization on journalists’ interactions with their audiences and the acknowledged importance of these audience relationships in ensuring media sustainability, it is worth asking what are the professional values that both groups …
How to tackle the conceptual inconsistency of audience engagement? The introduction of the Dynamic Model of Audience Engagement
Scholars repeatedly argue that ‘audience engagement’ as a concept and, consequently as a practice, remain inconsistent and ambiguous. Such conceptual inconsistency is in tension with the relevance that the phenomenon of audience engagement has gained in contemporary discussions about journalism. In this article, we tackle the conceptual inconsistency of audience engagement by conducting a qualitative examination of all academic peer-reviewed publ…
From Abstract News Users to Living Citizens
Journalists’ increasing focus on news users is often seen as diverting the news agenda away from the core issues that are important to democracy. Hence, the practices of connecting journalists to the audience tend to be assessed as detrimental to the democratic function of journalism: informing citizens and facilitating public opinion. However, this normative link between practice and ideals has rarely been empirically addressed when studying aud…
How Loyalty Works
While loyalty has become increasingly relevant for journalism, it has rarely been examined as a single phenomenon and even less from an audience perspective. The empirical knowledge surrounding loyalty has centred on its role in trust, news choice, and the sustainability of the profession. Nonetheless, we still do not know how a relationship with journalism unfolds and becomes meaningful for news users. This research aims to advance an in-depth u…
Journalists Are Just Employees
Autonomy is a fundamental requirement for the professional practice of journalism. However, while its role in ensuring well-informed audiences is widely acknowledged, the way in which audiences make sense of journalists’ autonomy remains unexplored. Similarly, the understanding of how audience perceptions of journalists’ autonomy, their attributed professionalism and authority, and the resulting impact on journalism practice remains incomplete. T…
From Abstract News Users to Living Citizens
Journalists’ increasing focus on news users is often seen as diverting the news agenda away from the core issues that are important to democracy. Hence, the practices of connecting journalists to the audience tend to be assessed as detrimental to the democratic function of journalism: informing citizens and facilitating public opinion. However, this normative link between practice and ideals has rarely been empirically addressed when studying aud…
How to tackle the conceptual inconsistency of audience engagement? The introduction of the Dynamic Model of Audience Engagement
Scholars repeatedly argue that ‘audience engagement’ as a concept and, consequently as a practice, remain inconsistent and ambiguous. Such conceptual inconsistency is in tension with the relevance that the phenomenon of audience engagement has gained in contemporary discussions about journalism. In this article, we tackle the conceptual inconsistency of audience engagement by conducting a qualitative examination of all academic peer-reviewed publ…
How Loyalty Works
While loyalty has become increasingly relevant for journalism, it has rarely been examined as a single phenomenon and even less from an audience perspective. The empirical knowledge surrounding loyalty has centred on its role in trust, news choice, and the sustainability of the profession. Nonetheless, we still do not know how a relationship with journalism unfolds and becomes meaningful for news users. This research aims to advance an in-depth u…
Young Chileans Evaluate the News in order to decide how to Vote in 2022
Based on the call for the mandatory vote of young Chileans to approve or reject the draft of a new constitution for Chile in 2022, this research explored how they informed themselves about this political process and what was their assessment of the news to make their electoral decision. An ad-hoc quantitative survey was designed, applied online in 2023, to which 183 participants between 18 and 24 years old, mostly higher education students, respo…
The Importance of the Human Touch in Journalism
Traditionally anchored in principles like objectivity, autonomy, and independence, journalists’ professional values have long defined the core identity of the profession. However, given the transformative influence of digitalization on journalists’ interactions with their audiences and the acknowledged importance of these audience relationships in ensuring media sustainability, it is worth asking what are the professional values that both groups …
Examining Platforms’ Affordances
Digital technologies, especially social media platforms, are crucial to journalism’s engagement with audiences. Journalists depend on these information technologies to distribute news, while users largely rely on social media platforms for informing themselves. However, research on the role of platforms in journalism appears to have mainly focused on the risks they pose to the profession with little attention given to how platforms’ affordances f…
The Impact of Political Ideology on News Consumption
Pistas para restablecer la confianza en el periodismo
Este estudio examina cómo las expectativas de las audiencias para recuperar la confianza en el periodismo se alinean (o no) con las de los periodistas. Para ello, se realizaron entrevistas semiestructuradas a 30 periodistas y 64 usuarios de noticias en Santiago de Chile. Los hallazgos revelan que, aunque ambos grupos coinciden en reconocer que la confianza en los medios ha disminuido significativamente y ello afecta de manera negativa la recepció…
Journalists Are Just Employees
Autonomy is a fundamental requirement for the professional practice of journalism. However, while its role in ensuring well-informed audiences is widely acknowledged, the way in which audiences make sense of journalists’ autonomy remains unexplored. Similarly, the understanding of how audience perceptions of journalists’ autonomy, their attributed professionalism and authority, and the resulting impact on journalism practice remains incomplete. T…
From Access to Experience
Digital transformation has not only reshaped access to journalism but also increased inequalities in news use. This paper examines these divides through the lens of news experience, focusing on how people from different socioeconomic groups in the Global North and South use digital news. Drawing on 73 trace interviews in the United Kingdom and Brazil, we highlight agency as a key differentiator in news exposure, curation, and algorithms. Lower-so…
No time or tech for online news
Despite the proliferation and accessibility of online news, gaps in news use between women and men have endured. We interrogate the unequal relationship between gender and news consumption by closely examining several sociological indicators of inequality that adversely impact women. Combining survey data with passive tracking of web browser and mobile app use in the UK and Brazil, we analyze how digital literacy, issues with technology, personal…
Evaluating the potential and limits of trace-based interviews when studying news use
Digital trace data have expanded possibilities for studying news use but often obscure how people make sense of their encounters with journalism. This paper examines trace-based interviewing as a methodological approach for contextualising such data and understanding their limits. Drawing on 73 qualitative trace-based interviews conducted in the United Kingdom and Brazil, the study shows how using participants’ own digital traces prompts reflecti…
Media Studies and Communication (11 works) · Political science (8 works) · Social Media and Politics (8 works) · Journalism (7 works) · Sociology (7 works) · Media studies (5 works) · Public relations (5 works) · Computer Science (4 works) · Psychology (4 works) · Law (3 works)