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Jeakang Heo

Biographic Data

ID4683281
NAMEJeakang Heo
GIVEN NAMESJeakang
FAMILY NAMEHeo
SIGNATUREHEO J
AFFILIATIONSSungkyunkwan University
VERIFIEDNo
TOTAL WORKS1
TOTAL CITATIONS1
WORKS AS AUTHOR1
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2025
LATEST PUBLICATION YEAR2025
H-INDEX1
  • Understanding consumer reactions to chatbot service failures

    Open Access•Na Cai, Jeakang Heo et al.•ARTICLE•Acta Psychologica•2025•Cited by: 1•References: 62

  • Understanding consumer reactions to chatbot service failures

    Open Access•Na Cai, Jeakang Heo et al.•ARTICLE•Acta Psychologica•2025•Cited by: 1•References: 62

  • Understanding consumer reactions to chatbot service failures

    Open Access•Na Cai, Jeakang Heo et al.•ARTICLE•Acta Psychologica•2025•Cited by: 1•References: 62

AI in Service Interactions (1 work) · Business (1 work) · Chatbot (1 work) · Computer Science (1 work) · Digital Marketing and Social Media (1 work) · Human–computer interaction (1 work) · Marketing (1 work) · Marketing (1 work) · Psychology (1 work) · Sentiment Analysis and Opinion Mining (1 work)

Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae