Shauna Concannon
Biographic Data
| ID | 4794431 |
|---|---|
| NAME | Shauna Concannon |
| GIVEN NAMES | Shauna |
| FAMILY NAME | Concannon |
| SIGNATURE | CONCANNON S |
| AFFILIATIONS | University of Cambridge |
| ORCID | 0000-0002-5904-0045 |
| VERIFIED | Yes |
| TOTAL WORKS | 5 |
| TOTAL CITATIONS | 2 |
| WORKS AS AUTHOR | 5 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2017 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 1 |
Measuring perceived empathy in dialogue systems
Dialogue systems, from Virtual Personal Assistants such as Siri, Cortana, and Alexa to state-of-the-art systems such as BlenderBot3 and ChatGPT, are already widely available, used in a variety of applications, and are increasingly part of many people’s lives. However, the task of enabling them to use empathetic language more convincingly is still an emerging research topic. Such systems generally make use of complex neural networks to learn the p…
An Interactional Account of Empathy in Human-Machine Communication
Efforts to develop empathetic agents, or systems capable of responding appropriately to emotional content, have increased as the deployment of such systems in socially complex scenarios becomes more commonplace. In the context of human-machine communication (HMC), the ability to create the perception of empathy is achieved in large part through linguistic behavior. However, studies of how language is used to display and respond to emotion in ways…
Covid-19 and science advice on the ‘Grand Stage’
Science advice for governments attracted great scrutiny during the COVID-19 pandemic, with the public spotlight on institutions and individual experts—putting science advice on the ‘Grand Stage’. A review of the academic literature identified transparency, a plurality of expertise, the science and policy ‘boundary’, and consensus whilst addressing uncertainty as key themes. The Scientific Advisory Group for Emergencies (SAGE) has been the primary…
The practical ethics of bias reduction in machine translation
This article probes the practical ethical implications of AI system design by reconsidering the important topic of bias in the datasets used to train autonomous intelligent systems. The discussion draws on recent work concerning behaviour-guiding technologies, and it adopts a cautious form of technological utopianism by assuming it is potentially beneficial for society at large if AI systems are designed to be comparatively free from the biases t…
Narrative perspective, person references, and evidentiality in clinical incident reports
Narrative perspective, person references, and evidentiality in clinical incident reports
The practical ethics of bias reduction in machine translation
This article probes the practical ethical implications of AI system design by reconsidering the important topic of bias in the datasets used to train autonomous intelligent systems. The discussion draws on recent work concerning behaviour-guiding technologies, and it adopts a cautious form of technological utopianism by assuming it is potentially beneficial for society at large if AI systems are designed to be comparatively free from the biases t…
Covid-19 and science advice on the ‘Grand Stage’
Science advice for governments attracted great scrutiny during the COVID-19 pandemic, with the public spotlight on institutions and individual experts—putting science advice on the ‘Grand Stage’. A review of the academic literature identified transparency, a plurality of expertise, the science and policy ‘boundary’, and consensus whilst addressing uncertainty as key themes. The Scientific Advisory Group for Emergencies (SAGE) has been the primary…
An Interactional Account of Empathy in Human-Machine Communication
Efforts to develop empathetic agents, or systems capable of responding appropriately to emotional content, have increased as the deployment of such systems in socially complex scenarios becomes more commonplace. In the context of human-machine communication (HMC), the ability to create the perception of empathy is achieved in large part through linguistic behavior. However, studies of how language is used to display and respond to emotion in ways…
Measuring perceived empathy in dialogue systems
Dialogue systems, from Virtual Personal Assistants such as Siri, Cortana, and Alexa to state-of-the-art systems such as BlenderBot3 and ChatGPT, are already widely available, used in a variety of applications, and are increasingly part of many people’s lives. However, the task of enabling them to use empathetic language more convincingly is still an emerging research topic. Such systems generally make use of complex neural networks to learn the p…
Computer Science (4 works) · Psychology (4 works) · Social Psychology (4 works) · Artificial Intelligence (3 works) · AI in Service Interactions (2 works) · Cognitive psychology (2 works) · Empathy (2 works) · Linguistics (2 works) · Perception (2 works) · Agency (philosophy (1 work)