Yeong‐hyeon Hwang
Biographic Data
| ID | 4861224 |
|---|---|
| NAME | Yeong‐hyeon Hwang |
| GIVEN NAMES | Yeong‐hyeon |
| FAMILY NAME | Hwang |
| SIGNATURE | HWANG Y H |
| AFFILIATIONS | Dong-A University |
| ORCID | 0000-0001-6798-783X |
| VERIFIED | Yes |
| TOTAL WORKS | 11 |
| TOTAL CITATIONS | 44 |
| AUTHOR COUNT | 11 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2006 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 4 |
Unpacking the complexities of information overload in early-stage online booking
Online Travel Agents (OTAs) have become pivotal marketing channels in the tourism and hospitality industry, providing tourists with a variety of rich and timely information. However, excessive information can lead to information overload, which can negatively affect the decision-making process and potentially lead to delayed or abandoned bookings. This study aims to investigate the role of information overload in tourists’ early decision-making i…
Information overload and tourists’ booking discontinuance intention
In the digital age, online travel agencies (OTAs) often overwhelm users with vast amounts of information, which can lead to information overload and booking discontinuance. This research applies the Transactional Theory of Stress and Coping (TSC) to explore how tourists appraise and cope with information overload during the booking process, and how this perceived overload influences their decision to discontinue bookings. Employing a mixed-method…
Role of positive and negative tourism impacts in shaping residents’ support for sustainable religious tourism
Changes in residents’ attitudes toward tourism and perceptions of tourism contribution pre- and peri-Covid-19 pandemic
This study adopts a retrospective pretest-posttest design to investigate the effects of perceived gratitude and damage on changes in residents’ attitudes toward tourism and the mediating role of residents’ attitudes on their perceptions of tourism contribution before and amid COVID-19 targeting the city of Wuhan. The results indicate that residents’ attitudes are positively changed after COVID-19. Gratitude significantly improves residents’ attit…
Users and Non-users of Smartphones for Travel
This study aims to understand individuals' decision processes to adopt smartphone for travel and, thereafter, to explore differences in the factors influencing users and non-users. Based on the innovation-decision process model by Rogers [2003. Diffusion of innovations (5th ed.). New York, NY: Free Press], smartphone users are classified into user and non-user groups depending upon their use of smartphones for travel purposes. In order to empiric…
Big Five Factors of Personality and Tourists' Internet Search Behavior
This study aimed at relating tourists' Internet search behaviors and the Big Five Factors (BFF) of personality to identify personality items that better predict tourists' Internet search behaviors. Survey data from domestic tourists to a metropolitan city in South Korea was used to empirically examine the relationships. Results indicate that travel information sought through the Internet vary with the BFF with the exception of extraversion, and t…
Query Titles in Travel Forums
Despite travel forums being an influential source of electronic word of mouth in the tourism context, the nature of interaction between information inquirers and contributors is yet to be appraised. This study attempts to fill the knowledge gap by exploring the inquiry titles in a travel forum in terms of its nature and influence on viewers’ responses. For empirical examination, thread titles for queries on South Korea and Japan that were posted …
User-generated Destination Image through Weblogs
Despite the increase in use of user-generated electronic content as an information source by tourists, its influence in destination image formation is not yet fully understood. This research aimed to explore the communicated destination image held by tourists to Zanzibar Island (Tanzania) by utilizing communications in Lonely Planet. Content analysis of 214 posts using TextSTAT yielded 13 destination attributes. Comparatively, functional attribut…
Unplanned Tourist Attraction Visits by Travellers
A conceptual model of travellers' unplanned attraction visits is proposed based upon the literature related to intention–behaviour discrepancy and prospect theory and a survey of 551 travellers was used to test the proposed model. The results of the study indicate that unplanned en route decisions are significant parts of travel in terms of the number of attractions visited and the length of stay. Also, trip and traveller characteristics have a s…
Travellers' Use of Information Obtained at Tourist Information Centres
This study seeks to understand the information behaviour of travellers who stopped purposely at a tourist information centre (TIC) in comparison with those who stopped for other reasons. The results of the study of Illinois TIC visitors indicate that information seekers acquire more information and tend to use it more to assist/finalize their current travel decisions. Changes in travel decisions brought about by information obtained at a TIC are …
Multicity trip patterns
Multicity trip patterns
Unplanned Tourist Attraction Visits by Travellers
A conceptual model of travellers' unplanned attraction visits is proposed based upon the literature related to intention–behaviour discrepancy and prospect theory and a survey of 551 travellers was used to test the proposed model. The results of the study indicate that unplanned en route decisions are significant parts of travel in terms of the number of attractions visited and the length of stay. Also, trip and traveller characteristics have a s…
User-generated Destination Image through Weblogs
Despite the increase in use of user-generated electronic content as an information source by tourists, its influence in destination image formation is not yet fully understood. This research aimed to explore the communicated destination image held by tourists to Zanzibar Island (Tanzania) by utilizing communications in Lonely Planet. Content analysis of 214 posts using TextSTAT yielded 13 destination attributes. Comparatively, functional attribut…
Big Five Factors of Personality and Tourists' Internet Search Behavior
This study aimed at relating tourists' Internet search behaviors and the Big Five Factors (BFF) of personality to identify personality items that better predict tourists' Internet search behaviors. Survey data from domestic tourists to a metropolitan city in South Korea was used to empirically examine the relationships. Results indicate that travel information sought through the Internet vary with the BFF with the exception of extraversion, and t…
Users and Non-users of Smartphones for Travel
This study aims to understand individuals' decision processes to adopt smartphone for travel and, thereafter, to explore differences in the factors influencing users and non-users. Based on the innovation-decision process model by Rogers [2003. Diffusion of innovations (5th ed.). New York, NY: Free Press], smartphone users are classified into user and non-user groups depending upon their use of smartphones for travel purposes. In order to empiric…
Travellers' Use of Information Obtained at Tourist Information Centres
This study seeks to understand the information behaviour of travellers who stopped purposely at a tourist information centre (TIC) in comparison with those who stopped for other reasons. The results of the study of Illinois TIC visitors indicate that information seekers acquire more information and tend to use it more to assist/finalize their current travel decisions. Changes in travel decisions brought about by information obtained at a TIC are …
Multicity trip patterns
Travellers' Use of Information Obtained at Tourist Information Centres
This study seeks to understand the information behaviour of travellers who stopped purposely at a tourist information centre (TIC) in comparison with those who stopped for other reasons. The results of the study of Illinois TIC visitors indicate that information seekers acquire more information and tend to use it more to assist/finalize their current travel decisions. Changes in travel decisions brought about by information obtained at a TIC are …
User-generated Destination Image through Weblogs
Despite the increase in use of user-generated electronic content as an information source by tourists, its influence in destination image formation is not yet fully understood. This research aimed to explore the communicated destination image held by tourists to Zanzibar Island (Tanzania) by utilizing communications in Lonely Planet. Content analysis of 214 posts using TextSTAT yielded 13 destination attributes. Comparatively, functional attribut…
Unplanned Tourist Attraction Visits by Travellers
A conceptual model of travellers' unplanned attraction visits is proposed based upon the literature related to intention–behaviour discrepancy and prospect theory and a survey of 551 travellers was used to test the proposed model. The results of the study indicate that unplanned en route decisions are significant parts of travel in terms of the number of attractions visited and the length of stay. Also, trip and traveller characteristics have a s…
Big Five Factors of Personality and Tourists' Internet Search Behavior
This study aimed at relating tourists' Internet search behaviors and the Big Five Factors (BFF) of personality to identify personality items that better predict tourists' Internet search behaviors. Survey data from domestic tourists to a metropolitan city in South Korea was used to empirically examine the relationships. Results indicate that travel information sought through the Internet vary with the BFF with the exception of extraversion, and t…
Query Titles in Travel Forums
Despite travel forums being an influential source of electronic word of mouth in the tourism context, the nature of interaction between information inquirers and contributors is yet to be appraised. This study attempts to fill the knowledge gap by exploring the inquiry titles in a travel forum in terms of its nature and influence on viewers’ responses. For empirical examination, thread titles for queries on South Korea and Japan that were posted …
Users and Non-users of Smartphones for Travel
This study aims to understand individuals' decision processes to adopt smartphone for travel and, thereafter, to explore differences in the factors influencing users and non-users. Based on the innovation-decision process model by Rogers [2003. Diffusion of innovations (5th ed.). New York, NY: Free Press], smartphone users are classified into user and non-user groups depending upon their use of smartphones for travel purposes. In order to empiric…
Changes in residents’ attitudes toward tourism and perceptions of tourism contribution pre- and peri-Covid-19 pandemic
This study adopts a retrospective pretest-posttest design to investigate the effects of perceived gratitude and damage on changes in residents’ attitudes toward tourism and the mediating role of residents’ attitudes on their perceptions of tourism contribution before and amid COVID-19 targeting the city of Wuhan. The results indicate that residents’ attitudes are positively changed after COVID-19. Gratitude significantly improves residents’ attit…
Information overload and tourists’ booking discontinuance intention
In the digital age, online travel agencies (OTAs) often overwhelm users with vast amounts of information, which can lead to information overload and booking discontinuance. This research applies the Transactional Theory of Stress and Coping (TSC) to explore how tourists appraise and cope with information overload during the booking process, and how this perceived overload influences their decision to discontinue bookings. Employing a mixed-method…
Role of positive and negative tourism impacts in shaping residents’ support for sustainable religious tourism
Unpacking the complexities of information overload in early-stage online booking
Online Travel Agents (OTAs) have become pivotal marketing channels in the tourism and hospitality industry, providing tourists with a variety of rich and timely information. However, excessive information can lead to information overload, which can negatively affect the decision-making process and potentially lead to delayed or abandoned bookings. This study aims to investigate the role of information overload in tourists’ early decision-making i…
Business (9 works) · Tourism (9 works) · Advertising (8 works) · Geography (8 works) · Psychology (8 works) · Digital Marketing and Social Media (7 works) · Diverse Aspects of Tourism Research (7 works) · Computer Science (6 works) · Marketing (6 works) · Social Psychology (5 works)