Yerin Yhee
Biographic Data
| ID | 4980540 |
|---|---|
| NAME | Yerin Yhee |
| GIVEN NAMES | Yerin |
| FAMILY NAME | Yhee |
| SIGNATURE | YHEE Y |
| AFFILIATIONS | Kyung Hee University |
| ORCID | 0000-0002-8826-3563 |
| VERIFIED | Yes |
| TOTAL WORKS | 5 |
| TOTAL CITATIONS | 6 |
| WORKS AS AUTHOR | 5 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2023 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 1 |
Beyond delivery
In this study, we identified stressors arising from the relational dynamics in four stakeholders’ (customers, restaurants, delivery workers, and platforms) interactions within the online food delivery (OfD) platform. We established a correlation between platforms and stress in the existing literature by using the TextRank algorithm, which resulted in a dataset of 4,508 articles from 1942 to 2023. Based on these results, we expressed the complex r…
Seeing AI as human or machine? Effects of transparency, valence, and readability on review summary helpfulness
Do Repeat Customers Effectively Attract New Customers? Reconsidering Customer Influence Value of Repeat Customers
In the hospitality industry, repeat customers are recognized for their significant contributions, not just because they visit a business again but also because they generate strong word-of-mouth impacts on potential customers’ decisions. However, the quality of repeat customers’ word-of-mouth should be reconsidered for its pivotal role in influencing new customers. This research examines the effectiveness of repeat customers’ word-of-mouth compar…
Meme-affordance tourism
Trust in managerial response offsets negative review
Trust in managerial response offsets negative review
Meme-affordance tourism
Beyond delivery
In this study, we identified stressors arising from the relational dynamics in four stakeholders’ (customers, restaurants, delivery workers, and platforms) interactions within the online food delivery (OfD) platform. We established a correlation between platforms and stress in the existing literature by using the TextRank algorithm, which resulted in a dataset of 4,508 articles from 1942 to 2023. Based on these results, we expressed the complex r…
Seeing AI as human or machine? Effects of transparency, valence, and readability on review summary helpfulness
Do Repeat Customers Effectively Attract New Customers? Reconsidering Customer Influence Value of Repeat Customers
In the hospitality industry, repeat customers are recognized for their significant contributions, not just because they visit a business again but also because they generate strong word-of-mouth impacts on potential customers’ decisions. However, the quality of repeat customers’ word-of-mouth should be reconsidered for its pivotal role in influencing new customers. This research examines the effectiveness of repeat customers’ word-of-mouth compar…
Business (3 works) · Computer Science (3 works) · Digital Marketing and Social Media (3 works) · Marketing (3 works) · Psychology (3 works) · Consumer Retail Behavior Studies (2 works) · Customer Service Quality and Loyalty (2 works) · Political science (2 works) · Social media (2 works) · Social Psychology (2 works)