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Dhruba Kumar Gautam

Biographic Data

ID5526309
NAMEDhruba Kumar Gautam
GIVEN NAMESDhruba Kumar
FAMILY NAMEGautam
SIGNATUREGAUTAM D K
AFFILIATIONSTribhuvan University
ORCID0000-0001-5377-2475
VERIFIEDYes
TOTAL WORKS4
TOTAL CITATIONS0
WORKS AS AUTHOR4
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2021
LATEST PUBLICATION YEAR2025
H-INDEX0
  • Business Model Innovation and Firm Performance of SMEs During the Covid-19 Pandemic

    Open Access•Prakash Kumar Gautam, Dhruba Kumar Gautam et al.•ARTICLE•SAGE Open•2025

    The study examines the effect of business model innovation on SME firm performance in its direct and indirect relationship with entrepreneurial orientation and competitive advantages during the COVID-19 pandemic. This study used an analytical research design with a positivist philosophy. Structured equation modeling was used to analyze the survey-based structured data collected from 396 SME managers and owners after the second wave of the COVID-1…

  • Collaborative Culture and Higher Education Institutions’ Performance

    Open Access•Dhruba Kumar Gautam, Resam Lal Poudel et al.•ARTICLE•SAGE Open•2025

    This paper aims to analyze the mediating role of the knowledge management (KM) process between collaborative culture and organizational performance at higher education institutions (HEI). A structured questionnaire survey was conducted with 236 faculties of quality accredited HEIs out of 580 fulltime faculties. The knowledge management process positively influenced organizational performance, mediates between collaborative culture and organizatio…

  • Online Banking Service Practices and Its Impact on E-Customer Satisfaction and E-Customer Loyalty in Developing Country of South Asia-Nepal

    Open Access•Dhruba Kumar Gautam, Gunja Kumari Sah•ARTICLE•SAGE Open•2023

    The aim of this paper is to investigate the association and impact between online banking service practices on e-customer satisfaction, and e-customer loyalty. In addition, it aims to analyze mediating role of e-satisfaction to online banking service practices and e-loyalty. The research followed the E-S-QUAL model to measure the online banking service quality (OBSQL) by five dimensions: e-customer service, site of the organization, website effic…

  • Combating the Covid-19 Pandemic

    Open Access•Buddha Bahadur Basnet, Kiran Bishwakarma et al.•ARTICLE•Frontiers in Public Health•2021

    Unprecedented and unforeseen highly infectious Coronavirus Disease 2019 (COVID-19) has become a significant public health concern for most of the countries worldwide, including Nepal, and it is spreading rapidly. Undoubtedly, every nation has taken maximum initiative measures to break the transmission chain of the virus. This review presents a retrospective analysis of the COVID-19 pandemic in Nepal, analyzing the actions taken by the Government …

No prominent works on this page.

  • Combating the Covid-19 Pandemic

    Open Access•Buddha Bahadur Basnet, Kiran Bishwakarma et al.•ARTICLE•Frontiers in Public Health•2021

    Unprecedented and unforeseen highly infectious Coronavirus Disease 2019 (COVID-19) has become a significant public health concern for most of the countries worldwide, including Nepal, and it is spreading rapidly. Undoubtedly, every nation has taken maximum initiative measures to break the transmission chain of the virus. This review presents a retrospective analysis of the COVID-19 pandemic in Nepal, analyzing the actions taken by the Government …

  • Online Banking Service Practices and Its Impact on E-Customer Satisfaction and E-Customer Loyalty in Developing Country of South Asia-Nepal

    Open Access•Dhruba Kumar Gautam, Gunja Kumari Sah•ARTICLE•SAGE Open•2023

    The aim of this paper is to investigate the association and impact between online banking service practices on e-customer satisfaction, and e-customer loyalty. In addition, it aims to analyze mediating role of e-satisfaction to online banking service practices and e-loyalty. The research followed the E-S-QUAL model to measure the online banking service quality (OBSQL) by five dimensions: e-customer service, site of the organization, website effic…

  • Business Model Innovation and Firm Performance of SMEs During the Covid-19 Pandemic

    Open Access•Prakash Kumar Gautam, Dhruba Kumar Gautam et al.•ARTICLE•SAGE Open•2025

    The study examines the effect of business model innovation on SME firm performance in its direct and indirect relationship with entrepreneurial orientation and competitive advantages during the COVID-19 pandemic. This study used an analytical research design with a positivist philosophy. Structured equation modeling was used to analyze the survey-based structured data collected from 396 SME managers and owners after the second wave of the COVID-1…

  • Collaborative Culture and Higher Education Institutions’ Performance

    Open Access•Dhruba Kumar Gautam, Resam Lal Poudel et al.•ARTICLE•SAGE Open•2025

    This paper aims to analyze the mediating role of the knowledge management (KM) process between collaborative culture and organizational performance at higher education institutions (HEI). A structured questionnaire survey was conducted with 236 faculties of quality accredited HEIs out of 580 fulltime faculties. The knowledge management process positively influenced organizational performance, mediates between collaborative culture and organizatio…

Business (2 works) · Marketing (2 works) · Medicine (2 works) · Pandemic (2 works) · Political science (2 works) · Virology (2 works) · 2019-20 coronavirus outbreak (1 work) · Accreditation (1 work) · Business model (1 work) · Computer Science (1 work)

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