Ruth M Kleinpell
Biographic Data
| ID | 5541784 |
|---|---|
| NAME | Ruth M Kleinpell |
| GIVEN NAMES | Ruth M |
| FAMILY NAME | Kleinpell |
| SIGNATURE | KLEINPELL R M |
| VERIFIED | No |
| TOTAL WORKS | 1 |
| TOTAL CITATIONS | 0 |
| WORKS AS AUTHOR | 1 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 1997 |
| LATEST PUBLICATION YEAR | 1997 |
| H-INDEX | 0 |
What Influences Patients' Reports of Three Aspects of Hospital Services
OBJECTIVES: Market forces make it essential to know what policies and actions influence patients' reports of hospital services. No studies have examined the role of patient characteristics, labor quality and staff characteristics, nonlabor resources, managerial practices, and employee attitudes within a single investigation. METHODS: The authors collected, simultaneously, data about labor, management and service processes, nonlabor resources, and…
No prominent works on this page.
What Influences Patients' Reports of Three Aspects of Hospital Services
OBJECTIVES: Market forces make it essential to know what policies and actions influence patients' reports of hospital services. No studies have examined the role of patient characteristics, labor quality and staff characteristics, nonlabor resources, managerial practices, and employee attitudes within a single investigation. METHODS: The authors collected, simultaneously, data about labor, management and service processes, nonlabor resources, and…
Business (1 work) · Environmental health (1 work) · Family medicine (1 work) · Healthcare Policy and Management (1 work) · Homogeneous (1 work) · Marketing (1 work) · Marketing (1 work) · Medicine (1 work) · Metropolitan area (1 work) · Nursing (1 work)