Shirley Nederend
Biographic Data
| ID | 5545569 |
|---|---|
| NAME | Shirley Nederend |
| GIVEN NAMES | Shirley |
| FAMILY NAME | Nederend |
| SIGNATURE | NEDEREND S |
| AFFILIATIONS | RAND Corporation |
| VERIFIED | No |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 13 |
| AUTHOR COUNT | 3 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1996 |
| LATEST PUBLICATION YEAR | 1999 |
| H-INDEX | 1 |
Comparing Telephone and Mail Responses to the CAHPSTM Survey Instrument
OBJECTIVES: The Consumer Assessment of Health Plans (CAHPS) survey is designed to collect member experiences with getting medical care. The objective was to evaluate the comparability of answers to CAHPS questions when data are collected by mail and by telephone interview. METHODS: Two studies comparing phone and mail responses used a pretest instrument with parallel samples drawn from Medicaid beneficiaries in California (n = 217 telephone, 97 m…
Special Issues in Assessing Care of Medicaid Recipients
OBJECTIVES: The authors describe the process used to develop and test survey items targeted to Medicaid consumers for the Consumer Assessment of Health Plans Study (CAHPS). In addition, the authors highlight the special challenges in locating and surveying Medicaid recipients and provide recommendations for increasing response rates. METHODS: The RAND CAHPS team reviewed the literature and existing questionnaires to identify health care issues an…
Childhood tomboyism and adult androgyny
Childhood tomboyism and adult androgyny
Comparing Telephone and Mail Responses to the CAHPSTM Survey Instrument
OBJECTIVES: The Consumer Assessment of Health Plans (CAHPS) survey is designed to collect member experiences with getting medical care. The objective was to evaluate the comparability of answers to CAHPS questions when data are collected by mail and by telephone interview. METHODS: Two studies comparing phone and mail responses used a pretest instrument with parallel samples drawn from Medicaid beneficiaries in California (n = 217 telephone, 97 m…
Special Issues in Assessing Care of Medicaid Recipients
OBJECTIVES: The authors describe the process used to develop and test survey items targeted to Medicaid consumers for the Consumer Assessment of Health Plans Study (CAHPS). In addition, the authors highlight the special challenges in locating and surveying Medicaid recipients and provide recommendations for increasing response rates. METHODS: The RAND CAHPS team reviewed the literature and existing questionnaires to identify health care issues an…
Psychology (3 works) · Family medicine (2 works) · Health care (2 works) · Medicaid (2 works) · Medicine (2 works) · Patient Satisfaction in Healthcare (2 works) · Test (biology) (2 works) · Androgyny (1 works) · Assertiveness (1 works) · Bem Sex-Role Inventory (1 works)