Mary Seneviratne
Biographic Data
| ID | 5578621 |
|---|---|
| NAME | Mary Seneviratne |
| GIVEN NAMES | Mary |
| FAMILY NAME | Seneviratne |
| SIGNATURE | SENEVIRATNE M |
| AFFILIATIONS | Sheffield Hallam University |
| VERIFIED | No |
| TOTAL WORKS | 26 |
| TOTAL CITATIONS | 21 |
| WORKS AS AUTHOR | 26 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 1988 |
| LATEST PUBLICATION YEAR | 2017 |
| H-INDEX | 2 |
Ombudsmen at the Crossroads
This book charts the evolution of the Legal Services Ombudsman for England and Wales. Established in 1990, it had a statutory remit that explicitly recognized its dual responsibility for consumer disp
Ombudsmen and prisoner complaints in the UK
This article describes the role of ombudsmen in the prison complaints systems in the regions that make up the UK: England and Wales, Northern Ireland and Scotland. It assesses the different systems in each of the three jurisdictions, examines their characteristics, remit and the remedies they can give. It looks at their independence and discusses whether prisoner complaints should be dealt with by special mandate or generalist ombudsmen
Policing the police in the United Kingdom
In the three jurisdictions of the United Kingdom, the specialized mechanisms for dealing with complaints against the police do not conform to one single model, and they have varying degrees of external involvement and oversight. This article examines various models for police complaints and reviews the three systems operating in England and Wales, Northern Ireland and Scotland. It concludes that the success of the system in Northern Ireland (the …
Ombudsman's section
Ombudsman's section
Ombudsman's section
Joint Regulation of Consumer Complaints in Legal Services
Ombudsman's section
Ombudsman's section
Ombudsman’s section
During the six months of June to November 1997 the Ombudsman issued 84 reports on housing, education and social services matters. Of these, three were further reports, 67 were taken to full report and 14 were issued as discontinuation reports. This appears to be a fairly high percentage of discontinuation reports, and seems to indicate that councils are becoming more prepared to accept that they are at fault, and to provide adequate remedies, onc…
Ombudsman’s section
Ombudsman's section
Ombudsman's section
Ombudsman's section
Ombudsman's section
Ombudsman's section
During the six months of June to November 1997 the Ombudsman issued 84 reports on housing, education and social services matters. Of these, three were further reports, 67 were taken to full report and 14 were issued as discontinuation reports. This appears to be a fairly high percentage of discontinuation reports, and seems to indicate that councils are becoming more prepared to accept that they are at fault, and to provide adequate remedies, onc…
Ombudsman's decisions
The Health Service Commissoner's Annual Report 1996–97
The Health Service Commissoner's Annual Report 1997–98
Ombudsman's decisions
Ombudsman's decisions
Ombudsman's decisions
This issue of ‘Selected Cases' covers the period 1 November 1995 to 29 February 1996. It contains 15 reports, from a total of 92 investigations completed during this period, together with a report on one case which was completed in April 1996. During this period the Ombudsman also laid before Parliament a special report on the Child Support Agency (Investigation of complaints against the Child Support Agency - HC 20). The cases involved 19 depart…
Ombudsman¬s decisions
This issue of ‘Selected Cases' covers the period 1 November 1995 to 29 February 1996. It contains 15 reports, from a total of 92 investigations completed during this period, together with a report on one case which was completed in April 1996. During this period the Ombudsman also laid before Parliament a special report on the Child Support Agency (Investigation of complaints against the Child Support Agency - HC 20). The cases involved 19 depart…
Pre‐Natal Injury and Transferred Malice
The Legal Services Ombudsman
Policing the police in the United Kingdom
In the three jurisdictions of the United Kingdom, the specialized mechanisms for dealing with complaints against the police do not conform to one single model, and they have varying degrees of external involvement and oversight. This article examines various models for police complaints and reviews the three systems operating in England and Wales, Northern Ireland and Scotland. It concludes that the success of the system in Northern Ireland (the …
Consumer Complaints in Public Sector Services
This article summarizes the findings of a recent research project investigating complaints handling in local government. It discusses the results of a survey of half the local authorities in England, to discover their complaints handling practices. The article also summarizes the results of a more limited survey of local authority consumers; this aimed to discover their attitude to and experience of complaining, and the level of awareness of thei…
Ombudsman's section
Ombudsmen and prisoner complaints in the UK
This article describes the role of ombudsmen in the prison complaints systems in the regions that make up the UK: England and Wales, Northern Ireland and Scotland. It assesses the different systems in each of the three jurisdictions, examines their characteristics, remit and the remedies they can give. It looks at their independence and discusses whether prisoner complaints should be dealt with by special mandate or generalist ombudsmen
The Legal Services Ombudsman
Consumer Complaints in Public Sector Services
This article summarizes the findings of a recent research project investigating complaints handling in local government. It discusses the results of a survey of half the local authorities in England, to discover their complaints handling practices. The article also summarizes the results of a more limited survey of local authority consumers; this aimed to discover their attitude to and experience of complaining, and the level of awareness of thei…
The Legal Services Ombudsman
Pre‐Natal Injury and Transferred Malice
Ombudsman's decisions
Ombudsman's decisions
Ombudsman's decisions
This issue of ‘Selected Cases' covers the period 1 November 1995 to 29 February 1996. It contains 15 reports, from a total of 92 investigations completed during this period, together with a report on one case which was completed in April 1996. During this period the Ombudsman also laid before Parliament a special report on the Child Support Agency (Investigation of complaints against the Child Support Agency - HC 20). The cases involved 19 depart…
Ombudsman¬s decisions
This issue of ‘Selected Cases' covers the period 1 November 1995 to 29 February 1996. It contains 15 reports, from a total of 92 investigations completed during this period, together with a report on one case which was completed in April 1996. During this period the Ombudsman also laid before Parliament a special report on the Child Support Agency (Investigation of complaints against the Child Support Agency - HC 20). The cases involved 19 depart…
Ombudsman's section
During the six months of June to November 1997 the Ombudsman issued 84 reports on housing, education and social services matters. Of these, three were further reports, 67 were taken to full report and 14 were issued as discontinuation reports. This appears to be a fairly high percentage of discontinuation reports, and seems to indicate that councils are becoming more prepared to accept that they are at fault, and to provide adequate remedies, onc…
Ombudsman's decisions
The Health Service Commissoner's Annual Report 1996–97
The Health Service Commissoner's Annual Report 1997–98
Ombudsman's section
Ombudsman's section
Ombudsman's section
Ombudsman's section
Ombudsman's section
Ombudsman's section
Ombudsman’s section
During the six months of June to November 1997 the Ombudsman issued 84 reports on housing, education and social services matters. Of these, three were further reports, 67 were taken to full report and 14 were issued as discontinuation reports. This appears to be a fairly high percentage of discontinuation reports, and seems to indicate that councils are becoming more prepared to accept that they are at fault, and to provide adequate remedies, onc…
Ombudsman’s section
Joint Regulation of Consumer Complaints in Legal Services
Ombudsman's section
Ombudsman's section
Ombudsman's section
Policing the police in the United Kingdom
In the three jurisdictions of the United Kingdom, the specialized mechanisms for dealing with complaints against the police do not conform to one single model, and they have varying degrees of external involvement and oversight. This article examines various models for police complaints and reviews the three systems operating in England and Wales, Northern Ireland and Scotland. It concludes that the success of the system in Northern Ireland (the …
Ombudsmen and prisoner complaints in the UK
This article describes the role of ombudsmen in the prison complaints systems in the regions that make up the UK: England and Wales, Northern Ireland and Scotland. It assesses the different systems in each of the three jurisdictions, examines their characteristics, remit and the remedies they can give. It looks at their independence and discusses whether prisoner complaints should be dealt with by special mandate or generalist ombudsmen
Political science (26 works) · Law (22 works) · Business (21 works) · Ombudsman and Human Rights (20 works) · Law (19 works) · Section (typography (12 works) · Advertising (11 works) · Sociology (8 works) · Law and economics (7 works) · Economics (6 works)