Zibin Song

Biographic Data

ID5745803
NAMEZibin Song
GIVEN NAMESZibin
FAMILY NAMESong
SIGNATURESONG Z
AFFILIATIONSHainan University
ORCID0000-0002-9584-7452
VERIFIEDYes
TOTAL WORKS5
TOTAL CITATIONS5
WORKS AS AUTHOR5
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2008
LATEST PUBLICATION YEAR2021
H-INDEX1

  • The Role of Organizational Factors on Employee Engagement and Hospitality Service Co-creation

    Prakash K Chathoth, Eric S W Chan et al.ARTICLEJournal of China Tourism Research2021References: 9

    There is a dearth of research assessing organizational factors in hospitality that have an effect on employee engagement (EE) in the co-creation of services. Using qualitative research design we examined these factors in three luxury hotels. The data were collected from six focus group interviews and the findings reveal that EE in hospitality service co-creation is influenced by key organizational factors, such as flexibility, empowerment, brand …

  • Guest Editors’ Note

    Lin Wang, Zibin Song et al.ARTICLEJournal of China Tourism Research2013

  • Measuring employees’ assimilation-specific adjustment

    Open AccessZibin Song, Prakash K Chathoth et al.ARTICLEAnnals of Tourism Research2012References: 38

  • Tourist Satisfaction, Perceived Service Value, and Repurchase Intentions

    Zibin Song, Haiyan Kong et al.ARTICLEJournal of China Tourism Research2008Cited by: 4References: 3

    This study first explains why tourist satisfaction and perceived service value are important to a destination by empirically measuring the impact of these two factors on visitors' repurchase intentions. It then illustrates how tourist satisfaction in a given situation can be measured, diagnosed, and thereby managed. Samples of airline, hotel, and restaurant services in Hong Kong were used to realize two research objectives. The first was to empir…

  • Career Choice Goals

    Zibin Song, Prakash K ChathothARTICLEJournal of China Tourism Research2008Cited by: 1References: 3

    Based on social cognitive career theory (SCCT) (Lent & Brown, 2006 Lent, R. W. and Brown, S. D. 2006. On conceptualizing and assessing social cognitive constructs in career research: A measurement guide.. Journal of Career Assessment, 14(1): 12–35. [Google Scholar]; Lent, Brown, & Hackett, 1994 Lent, R. W., Brown, S. D. and Hackett, G. 1994. Toward a unifying social cognitive theory of career and academic interest, choice, and performance.. Journ…