D Brian Marson
Biographic Data
| ID | 5756792 |
|---|---|
| NAME | D Brian Marson |
| GIVEN NAMES | D Brian |
| FAMILY NAME | Marson |
| SIGNATURE | MARSON D B |
| AFFILIATIONS | Professor, Development Academy of the Philippines |
| VERIFIED | No |
| TOTAL WORKS | 3 |
| TOTAL CITATIONS | 2 |
| AUTHOR COUNT | 3 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1988 |
| LATEST PUBLICATION YEAR | 2024 |
| H-INDEX | 1 |
Can Public Sector Service Delivery Be Improved
National surveys have documented a major decline in Canadians' satisfaction with public sector service delivery since 2020. Service satisfaction levels for federal services are back to levels not seen for two decades. Potential reasons for the recent declines in public sector service delivery performance are examined, as well as lessons from public organizations which have maintained high levels of service satisfaction in recent years despite the…
Public Budgeting in Canada: Politics, Economics and Management
The transformation of a public agency: British Columbia's Office of the Comptroller General
Can Public Sector Service Delivery Be Improved
National surveys have documented a major decline in Canadians' satisfaction with public sector service delivery since 2020. Service satisfaction levels for federal services are back to levels not seen for two decades. Potential reasons for the recent declines in public sector service delivery performance are examined, as well as lessons from public organizations which have maintained high levels of service satisfaction in recent years despite the…
Public Budgeting in Canada: Politics, Economics and Management
The transformation of a public agency: British Columbia's Office of the Comptroller General
Public Budgeting in Canada: Politics, Economics and Management
Can Public Sector Service Delivery Be Improved
National surveys have documented a major decline in Canadians' satisfaction with public sector service delivery since 2020. Service satisfaction levels for federal services are back to levels not seen for two decades. Potential reasons for the recent declines in public sector service delivery performance are examined, as well as lessons from public organizations which have maintained high levels of service satisfaction in recent years despite the…
Political science (3 works) · Business (2 works) · Law (2 works) · Law (2 works) · Public Policy and Administration Research (2 works) · Administration (probate law (1 works) · Agency (philosophy (1 works) · Citation (1 works) · Computer Science (1 works) · Customer Service Quality and Loyalty (1 works)