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Francis McKenzie

Biographic Data

ID5756830
NAMEFrancis McKenzie
GIVEN NAMESFrancis
FAMILY NAMEMcKenzie
SIGNATUREMCKENZIE F
AFFILIATIONSSaint Mary's University
VERIFIEDNo
TOTAL WORKS1
TOTAL CITATIONS3
WORKS AS AUTHOR1
WORKS AS EDITOR0
FIRST PUBLICATION YEAR1995
LATEST PUBLICATION YEAR1995
H-INDEX1
  • Assessing the “will of the people”

    Open Access•Hari Das, Mallika Das et al.•ARTICLE•Canadian Public Administration•1995•Cited by: 3•References: 4

    The “will of the people ‘ ’ is considered to be the highest authority in a democracy and said to be the driving force behind public policies. Yet not many past studies have assessed the level of citizen satisfaction with government services and identified ways of improving service delivery. At a municipal level, there is even less emphasis on measuring consumer satisfaction. This study measures citizens' satisfaction with municipal services in a …

  • Assessing the “will of the people”

    Open Access•Hari Das, Mallika Das et al.•ARTICLE•Canadian Public Administration•1995•Cited by: 3•References: 4

    The “will of the people ‘ ’ is considered to be the highest authority in a democracy and said to be the driving force behind public policies. Yet not many past studies have assessed the level of citizen satisfaction with government services and identified ways of improving service delivery. At a municipal level, there is even less emphasis on measuring consumer satisfaction. This study measures citizens' satisfaction with municipal services in a …

  • Assessing the “will of the people”

    Open Access•Hari Das, Mallika Das et al.•ARTICLE•Canadian Public Administration•1995•Cited by: 3•References: 4

    The “will of the people ‘ ’ is considered to be the highest authority in a democracy and said to be the driving force behind public policies. Yet not many past studies have assessed the level of citizen satisfaction with government services and identified ways of improving service delivery. At a municipal level, there is even less emphasis on measuring consumer satisfaction. This study measures citizens' satisfaction with municipal services in a …

Art (1 work) · Business (1 work) · Customer Service Quality and Loyalty (1 work) · Democracy (1 work) · Economics (1 work) · Humanities (1 work) · Law (1 work) · Law (1 work) · Marketing (1 work) · Marketing (1 work)

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