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Jennifer Berardi

Biographic Data

ID5756838
NAMEJennifer Berardi
GIVEN NAMESJennifer
FAMILY NAMEBerardi
SIGNATUREBERARDI J
AFFILIATIONSGirls Incorporated
VERIFIEDNo
TOTAL WORKS1
TOTAL CITATIONS1
WORKS AS AUTHOR1
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2001
LATEST PUBLICATION YEAR2001
H-INDEX1
  • Bricks, clicks and Calk

    Open Access•Kenneth Kernaghan, Jennifer Berardi•ARTICLE•Canadian Public Administration•2001•Cited by: 1

    Since the mid‐1980s, the traditional “bricks‐and‐mortar” approach to delivering a single service through face‐to‐face contacts in government offices has been improved by the creation of one‐stop walk‐in centres that provide multiple services of a related or unrelated nature, by telephone call centres that provide both personal service and interactive voice response, and by the rapid growth of service delivery through the Internet. The challenge f…

  • Bricks, clicks and Calk

    Open Access•Kenneth Kernaghan, Jennifer Berardi•ARTICLE•Canadian Public Administration•2001•Cited by: 1

    Since the mid‐1980s, the traditional “bricks‐and‐mortar” approach to delivering a single service through face‐to‐face contacts in government offices has been improved by the creation of one‐stop walk‐in centres that provide multiple services of a related or unrelated nature, by telephone call centres that provide both personal service and interactive voice response, and by the rapid growth of service delivery through the Internet. The challenge f…

  • Bricks, clicks and Calk

    Open Access•Kenneth Kernaghan, Jennifer Berardi•ARTICLE•Canadian Public Administration•2001•Cited by: 1

    Since the mid‐1980s, the traditional “bricks‐and‐mortar” approach to delivering a single service through face‐to‐face contacts in government offices has been improved by the creation of one‐stop walk‐in centres that provide multiple services of a related or unrelated nature, by telephone call centres that provide both personal service and interactive voice response, and by the rapid growth of service delivery through the Internet. The challenge f…

Art (1 work) · Business (1 work) · Computer Science (1 work) · E-Government and Public Services (1 work) · Government (linguistics (1 work) · Humanities (1 work) · Library science (1 work) · Marketing (1 work) · Marketing (1 work) · Political science (1 work)

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