Rajiv K Amarnani
Biographic Data
| ID | 5788988 |
|---|---|
| NAME | Rajiv K Amarnani |
| GIVEN NAMES | Rajiv K |
| FAMILY NAME | Amarnani |
| SIGNATURE | AMARNANI R K |
| AFFILIATIONS | The University of Western Australia |
| ORCID | 0000-0002-3697-5980 |
| VERIFIED | Yes |
| TOTAL WORKS | 7 |
| TOTAL CITATIONS | 4 |
| WORKS AS AUTHOR | 7 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2011 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 2 |
Where Is the Take in Give and Take? A Review of Empathy Effects on Workplace Outcomes for Both Givers and Receivers
There is increasing interest in understanding and recognition of the importance of empathy effects at work. However, despite the two‐party nature of empathy, little research has distinguished between empathy‐giving versus empathy‐receiving, or between empathy‐giver versus receiver. This conflation arguably creates an incomplete or even misleading understanding of empathy effects on workplace outcomes and limits the development of theories that ca…
How are career adaptable and customer oriented employees treated? Examining career-situated factors that reduce customer mistreatment
A self‐verification perspective on customer mistreatment and customer‐directed organizational citizenship behaviors
Customer mistreatment events play a major role in employees' subsequent customer service behaviors, and is believed to have implications for employees' sense of self. We extend this line of research by developing a self‐verification account of the relationship between customer mistreatment and customer‐directed OCBs (OCB‐Cs) by examining theoretically prescribed novel mechanisms (i.e., self‐verification) and boundary conditions (i.e., self‐esteem…
Finding humor in work–life conflict
When support is unwanted
Consumed by obsession
Does passion predict performance? Whereas harmonious passion is typically associated with strong performance, evidence for the obsessive passion-performance relationship has been so far inconclusive. The mixed results in the literature suggest that there are hitherto unexamined boundary conditions and mechanisms shaping the relationship between obsessive passion and performance. This study draws on principles from conservation of resources and th…
Yielding to (cyber)-temptation
Consumed by obsession
Does passion predict performance? Whereas harmonious passion is typically associated with strong performance, evidence for the obsessive passion-performance relationship has been so far inconclusive. The mixed results in the literature suggest that there are hitherto unexamined boundary conditions and mechanisms shaping the relationship between obsessive passion and performance. This study draws on principles from conservation of resources and th…
Yielding to (cyber)-temptation
Yielding to (cyber)-temptation
Consumed by obsession
Does passion predict performance? Whereas harmonious passion is typically associated with strong performance, evidence for the obsessive passion-performance relationship has been so far inconclusive. The mixed results in the literature suggest that there are hitherto unexamined boundary conditions and mechanisms shaping the relationship between obsessive passion and performance. This study draws on principles from conservation of resources and th…
Finding humor in work–life conflict
When support is unwanted
How are career adaptable and customer oriented employees treated? Examining career-situated factors that reduce customer mistreatment
A self‐verification perspective on customer mistreatment and customer‐directed organizational citizenship behaviors
Customer mistreatment events play a major role in employees' subsequent customer service behaviors, and is believed to have implications for employees' sense of self. We extend this line of research by developing a self‐verification account of the relationship between customer mistreatment and customer‐directed OCBs (OCB‐Cs) by examining theoretically prescribed novel mechanisms (i.e., self‐verification) and boundary conditions (i.e., self‐esteem…
Where Is the Take in Give and Take? A Review of Empathy Effects on Workplace Outcomes for Both Givers and Receivers
There is increasing interest in understanding and recognition of the importance of empathy effects at work. However, despite the two‐party nature of empathy, little research has distinguished between empathy‐giving versus empathy‐receiving, or between empathy‐giver versus receiver. This conflation arguably creates an incomplete or even misleading understanding of empathy effects on workplace outcomes and limits the development of theories that ca…
Psychology (6 works) · Social Psychology (6 works) · Job Satisfaction and Organizational Behavior (4 works) · Organizational commitment (3 works) · Business (2 works) · Emotional Labor in Professions (2 works) · Management (2 works) · Marketing (2 works) · Service quality (2 works) · Social Psychology (2 works)