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Kerstin Alfes

Biographic Data

ID5789085
NAMEKerstin Alfes
GIVEN NAMESKerstin
FAMILY NAMEAlfes
SIGNATUREALFES K
AFFILIATIONSESCP Business School
ORCID0000-0002-6567-970X
VERIFIEDYes
TOTAL WORKS11
TOTAL CITATIONS47
AUTHOR COUNT11
EDITOR COUNT0
FIRST PUBLICATION YEAR2012
LATEST PUBLICATION YEAR2025
H-INDEX5
  • Team-based perceived insider status

    Open Access•Thomas Gigant, Kerstin Alfes et al.•ARTICLE•Journal of Vocational Behavior•2025

  • Private Life Events as Antecedents for Public Employees’ Engagement and Burnout

    Open Access•Kristina S Weißmüller, Adrian Ritz et al.•ARTICLE•Public Personnel Management•2024

    While it is known that life events are predictive for psychological and physiological illnesses, empirical research on the relationship between private life events and their effect on work-related outcomes in a public sector context is scarce. Based on the extended job demands-resources model, this study argues that experiencing private life events may exercise spillover effects into the sphere of professional life affecting public employees’ wor…

  • Benefitting or suffering from a paradoxical leader? A self-regulation perspective

    Open Access•Nils Fürstenberg, Jonathan E Booth et al.•ARTICLE•Human Relations•2024•References: 71

    Why do followers’ reactions to perceived paradoxical leader behavior (PLB) differ? To answer this question, we draw from self-regulation theory and argue that making sense of a paradoxical leader’s seemingly contradictory behavior can pose a challenge for followers and requires specific cognitive traits and abilities that enable them to navigate such complex and dynamic environments. We propose that followers who lack these cognitive traits and r…

  • Extending organizational socialization theory

    Open Access•Charlotte Traeger, Debbie Haski‐leventhal et al.•ARTICLE•Human Relations•2022•Cited by: 5•References: 49

    How are volunteers who provide assistance to refugees socialized into their organizations? Known as the process through which newcomers evolve from organizational outsiders into insiders, socialization is particularly crucial among volunteers, as they often help vulnerable groups such as refugees. To examine this issue, which is critical to both scholars and practitioners, we draw on a large-scale qualitative study conducted in France and Austral…

  • Public service motivation and prosocial motivation

    Adrian Ritz, Carina Schott et al.•ARTICLE•Public Management Review•2020

    This study raises the important question of how public service motivation and prosocial motivation are related to one another and how, together, these two concepts affect behavioural outcomes of public employees. Based on a sample of 747 public employees and using partial least squares structural equation model, we analyse the relationships between public service motivation, prosocial motivation, and different behavioural outcome variables in a s…

  • High-Performance Human Resource Practices and Volunteer Engagement

    Open Access•Charlotte Traeger, Kerstin Alfes•ARTICLE•Voluntas Revista Internacional de…•2019•Cited by: 7•References: 19

    Volunteering research has long focused on the characteristics of volunteers and their motivations to highlight what drives them to dedicate their free time to good causes. More recently, researchers have turned their attention toward exploring the management practices that nonprofit organizations can implement to promote volunteers’ motivations and thereby improve their attitudes and performance. Our study contributes to this research by analyzin…

  • The Meaning, Antecedents and Outcomes of Employee Engagement

    Open Access•Catherine Bailey, Adrian Madden et al.•ARTICLE•International Journal of…•2017

    The claim that high levels of engagement can enhance organizational performance and individual well‐being has not previously been tested through a systematic review of the evidence. To bring coherence to the diffuse body of literature on engagement, the authors conducted a systematic synthesis of narrative evidence involving 214 studies focused on the meaning, antecedents and outcomes of engagement. The authors identified six distinct conceptuali…

  • Multicultural public administration

    Open Access•Adrian Ritz, Kerstin Alfes•ARTICLE•Public Administration•2017•Cited by: 3•References: 14

    A major part of research in public administration focuses on the impact of ethnic diversity on outcomes such as performance and turnover, and on the management of diversity with regard to different employee groups. Recent research, however, shows the relevance of relational demography in the context of employee inclusion in public organizations. So far, most studies have been based on ethnic differences in countries that can be described as monon…

  • Enhancing Volunteer Engagement to Achieve Desirable Outcomes

    Open Access•Kerstin Alfes, Amanda Shantz et al.•ARTICLE•Voluntas Revista Internacional de…•2015•Cited by: 14•References: 11

    Engagement is a positive psychological state that is linked with a range of beneficial individual and organizational outcomes. However, the factors associated with volunteer engagement have rarely been examined. Data from 1064 volunteers of a wildlife charity in the United Kingdom revealed that both task- and emotion-oriented organizational support were positively related to volunteer engagement, and volunteer engagement was positively related to…

  • Committed to Whom? Unraveling How Relational Job Design Influences Volunteers’ Turnover Intentions and Time Spent Volunteering

    Open Access•Kerstin Alfes, Amanda Shantz et al.•ARTICLE•Voluntas Revista Internacional de…•2014•Cited by: 11•References: 17

    This study presents a framework for understanding the processes through which volunteers’ perception of relational job design influences their turnover intentions and time spent volunteering. Data sourced from an international aid and development agency in the United Kingdom ( n = 534 volunteers) show that volunteers who perceive that their roles are relationally designed (1) report lower intentions to leave their voluntary organization due to th…

  • Still in the Ghetto? Experiences of Secretarial Work in the 21st Century

    Open Access•Catherine Truss, Kerstin Alfes et al.•ARTICLE•Gender Work and Organization•2012•Cited by: 7•References: 8

    Secretarial work has been described as one of the most persistently gendered of all occupations. Historically, it has been characterized as a ghetto occupation with three key features: low status and poor pay, narrow and feminized job content and poor promotion prospects. Twenty years ago, when a major study last took place in the UK, it was thought that new office technologies might transform the role, leading to a newly defined occupation equal…

  • Enhancing Volunteer Engagement to Achieve Desirable Outcomes

    Open Access•Kerstin Alfes, Amanda Shantz et al.•ARTICLE•Voluntas Revista Internacional de…•2015•Cited by: 14•References: 11

    Engagement is a positive psychological state that is linked with a range of beneficial individual and organizational outcomes. However, the factors associated with volunteer engagement have rarely been examined. Data from 1064 volunteers of a wildlife charity in the United Kingdom revealed that both task- and emotion-oriented organizational support were positively related to volunteer engagement, and volunteer engagement was positively related to…

  • Committed to Whom? Unraveling How Relational Job Design Influences Volunteers’ Turnover Intentions and Time Spent Volunteering

    Open Access•Kerstin Alfes, Amanda Shantz et al.•ARTICLE•Voluntas Revista Internacional de…•2014•Cited by: 11•References: 17

    This study presents a framework for understanding the processes through which volunteers’ perception of relational job design influences their turnover intentions and time spent volunteering. Data sourced from an international aid and development agency in the United Kingdom ( n = 534 volunteers) show that volunteers who perceive that their roles are relationally designed (1) report lower intentions to leave their voluntary organization due to th…

  • High-Performance Human Resource Practices and Volunteer Engagement

    Open Access•Charlotte Traeger, Kerstin Alfes•ARTICLE•Voluntas Revista Internacional de…•2019•Cited by: 7•References: 19

    Volunteering research has long focused on the characteristics of volunteers and their motivations to highlight what drives them to dedicate their free time to good causes. More recently, researchers have turned their attention toward exploring the management practices that nonprofit organizations can implement to promote volunteers’ motivations and thereby improve their attitudes and performance. Our study contributes to this research by analyzin…

  • Still in the Ghetto? Experiences of Secretarial Work in the 21st Century

    Open Access•Catherine Truss, Kerstin Alfes et al.•ARTICLE•Gender Work and Organization•2012•Cited by: 7•References: 8

    Secretarial work has been described as one of the most persistently gendered of all occupations. Historically, it has been characterized as a ghetto occupation with three key features: low status and poor pay, narrow and feminized job content and poor promotion prospects. Twenty years ago, when a major study last took place in the UK, it was thought that new office technologies might transform the role, leading to a newly defined occupation equal…

  • Extending organizational socialization theory

    Open Access•Charlotte Traeger, Debbie Haski‐leventhal et al.•ARTICLE•Human Relations•2022•Cited by: 5•References: 49

    How are volunteers who provide assistance to refugees socialized into their organizations? Known as the process through which newcomers evolve from organizational outsiders into insiders, socialization is particularly crucial among volunteers, as they often help vulnerable groups such as refugees. To examine this issue, which is critical to both scholars and practitioners, we draw on a large-scale qualitative study conducted in France and Austral…

  • Multicultural public administration

    Open Access•Adrian Ritz, Kerstin Alfes•ARTICLE•Public Administration•2017•Cited by: 3•References: 14

    A major part of research in public administration focuses on the impact of ethnic diversity on outcomes such as performance and turnover, and on the management of diversity with regard to different employee groups. Recent research, however, shows the relevance of relational demography in the context of employee inclusion in public organizations. So far, most studies have been based on ethnic differences in countries that can be described as monon…

  • Still in the Ghetto? Experiences of Secretarial Work in the 21st Century

    Open Access•Catherine Truss, Kerstin Alfes et al.•ARTICLE•Gender Work and Organization•2012•Cited by: 7•References: 8

    Secretarial work has been described as one of the most persistently gendered of all occupations. Historically, it has been characterized as a ghetto occupation with three key features: low status and poor pay, narrow and feminized job content and poor promotion prospects. Twenty years ago, when a major study last took place in the UK, it was thought that new office technologies might transform the role, leading to a newly defined occupation equal…

  • Committed to Whom? Unraveling How Relational Job Design Influences Volunteers’ Turnover Intentions and Time Spent Volunteering

    Open Access•Kerstin Alfes, Amanda Shantz et al.•ARTICLE•Voluntas Revista Internacional de…•2014•Cited by: 11•References: 17

    This study presents a framework for understanding the processes through which volunteers’ perception of relational job design influences their turnover intentions and time spent volunteering. Data sourced from an international aid and development agency in the United Kingdom ( n = 534 volunteers) show that volunteers who perceive that their roles are relationally designed (1) report lower intentions to leave their voluntary organization due to th…

  • Enhancing Volunteer Engagement to Achieve Desirable Outcomes

    Open Access•Kerstin Alfes, Amanda Shantz et al.•ARTICLE•Voluntas Revista Internacional de…•2015•Cited by: 14•References: 11

    Engagement is a positive psychological state that is linked with a range of beneficial individual and organizational outcomes. However, the factors associated with volunteer engagement have rarely been examined. Data from 1064 volunteers of a wildlife charity in the United Kingdom revealed that both task- and emotion-oriented organizational support were positively related to volunteer engagement, and volunteer engagement was positively related to…

  • The Meaning, Antecedents and Outcomes of Employee Engagement

    Open Access•Catherine Bailey, Adrian Madden et al.•ARTICLE•International Journal of…•2017

    The claim that high levels of engagement can enhance organizational performance and individual well‐being has not previously been tested through a systematic review of the evidence. To bring coherence to the diffuse body of literature on engagement, the authors conducted a systematic synthesis of narrative evidence involving 214 studies focused on the meaning, antecedents and outcomes of engagement. The authors identified six distinct conceptuali…

  • Multicultural public administration

    Open Access•Adrian Ritz, Kerstin Alfes•ARTICLE•Public Administration•2017•Cited by: 3•References: 14

    A major part of research in public administration focuses on the impact of ethnic diversity on outcomes such as performance and turnover, and on the management of diversity with regard to different employee groups. Recent research, however, shows the relevance of relational demography in the context of employee inclusion in public organizations. So far, most studies have been based on ethnic differences in countries that can be described as monon…

  • High-Performance Human Resource Practices and Volunteer Engagement

    Open Access•Charlotte Traeger, Kerstin Alfes•ARTICLE•Voluntas Revista Internacional de…•2019•Cited by: 7•References: 19

    Volunteering research has long focused on the characteristics of volunteers and their motivations to highlight what drives them to dedicate their free time to good causes. More recently, researchers have turned their attention toward exploring the management practices that nonprofit organizations can implement to promote volunteers’ motivations and thereby improve their attitudes and performance. Our study contributes to this research by analyzin…

  • Public service motivation and prosocial motivation

    Adrian Ritz, Carina Schott et al.•ARTICLE•Public Management Review•2020

    This study raises the important question of how public service motivation and prosocial motivation are related to one another and how, together, these two concepts affect behavioural outcomes of public employees. Based on a sample of 747 public employees and using partial least squares structural equation model, we analyse the relationships between public service motivation, prosocial motivation, and different behavioural outcome variables in a s…

  • Extending organizational socialization theory

    Open Access•Charlotte Traeger, Debbie Haski‐leventhal et al.•ARTICLE•Human Relations•2022•Cited by: 5•References: 49

    How are volunteers who provide assistance to refugees socialized into their organizations? Known as the process through which newcomers evolve from organizational outsiders into insiders, socialization is particularly crucial among volunteers, as they often help vulnerable groups such as refugees. To examine this issue, which is critical to both scholars and practitioners, we draw on a large-scale qualitative study conducted in France and Austral…

  • Private Life Events as Antecedents for Public Employees’ Engagement and Burnout

    Open Access•Kristina S Weißmüller, Adrian Ritz et al.•ARTICLE•Public Personnel Management•2024

    While it is known that life events are predictive for psychological and physiological illnesses, empirical research on the relationship between private life events and their effect on work-related outcomes in a public sector context is scarce. Based on the extended job demands-resources model, this study argues that experiencing private life events may exercise spillover effects into the sphere of professional life affecting public employees’ wor…

  • Benefitting or suffering from a paradoxical leader? A self-regulation perspective

    Open Access•Nils Fürstenberg, Jonathan E Booth et al.•ARTICLE•Human Relations•2024•References: 71

    Why do followers’ reactions to perceived paradoxical leader behavior (PLB) differ? To answer this question, we draw from self-regulation theory and argue that making sense of a paradoxical leader’s seemingly contradictory behavior can pose a challenge for followers and requires specific cognitive traits and abilities that enable them to navigate such complex and dynamic environments. We propose that followers who lack these cognitive traits and r…

  • Team-based perceived insider status

    Open Access•Thomas Gigant, Kerstin Alfes et al.•ARTICLE•Journal of Vocational Behavior•2025

Psychology (11 works) · Social Psychology (10 works) · Political science (9 works) · Public relations (9 works) · Job Satisfaction and Organizational Behavior (8 works) · Social Psychology (6 works) · Nonprofit Sector and Volunteering (5 works) · Sociology (4 works) · Applied Psychology (3 works) · Economics (3 works)

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