Skip to main content

ETHNOS_APP

Home • Search • Journals • List 0

Victoria Bishop

Biographic Data

ID5790917
NAMEVictoria Bishop
GIVEN NAMESVictoria
FAMILY NAMEBishop
SIGNATUREBISHOP V
AFFILIATIONSUniversity of Manchester
VERIFIEDNo
TOTAL WORKS3
TOTAL CITATIONS16
AUTHOR COUNT3
EDITOR COUNT0
FIRST PUBLICATION YEAR2008
LATEST PUBLICATION YEAR2021
H-INDEX2
  • Securitizing Youth

    Carole MacNeil, Nasrat Khalid et al.•BOOK•Securitizing Youth•2021

    Securitizing Youth offers new insights on young people’s engagement in a wide range of contexts related to the peace and security field. It presents empirical findings on the challenges and opportunities faced by young women and men in their efforts to build more peaceful, inclusive, and environmentally secure societies. The chapters included in this edited volume examine the diversity and complexity of young people’s engagement for peace and sec…

  • Preserving masculinity in service work

    Open Access•Victoria Bishop, Catherine Cassell et al.•ARTICLE•Human Relations•2009•Cited by: 6•References: 31

    This article explores bus drivers' underreporting of passengers' anti-social behaviour within the UK bus industry. Anti-social behaviour is a widespread phenomenon affecting a large proportion of the working population across many sectors and occupations. Although internal reporting systems can provide organizations with necessary information to tackle this problem, where employees regularly fail to report anti-social behaviour and where such und…

  • The Customer is Always Right

    Open Access•Victoria Bishop, Helge Hoel•ARTICLE•Journal of Consumer Culture•2008•Cited by: 10•References: 10

    Drawing on in-depth qualitative data from the British Public Employment Service (ES), this article sets out to examine the concept of customer bullying, an aspect largely overlooked within the literature. Highlighting the subjective, socially constructed nature of bullying, this article found that certain customer behaviours that were consistent with definitions of workplace bullying were not labelled as such by the ES frontline staff, but instea…

  • The Customer is Always Right

    Open Access•Victoria Bishop, Helge Hoel•ARTICLE•Journal of Consumer Culture•2008•Cited by: 10•References: 10

    Drawing on in-depth qualitative data from the British Public Employment Service (ES), this article sets out to examine the concept of customer bullying, an aspect largely overlooked within the literature. Highlighting the subjective, socially constructed nature of bullying, this article found that certain customer behaviours that were consistent with definitions of workplace bullying were not labelled as such by the ES frontline staff, but instea…

  • Preserving masculinity in service work

    Open Access•Victoria Bishop, Catherine Cassell et al.•ARTICLE•Human Relations•2009•Cited by: 6•References: 31

    This article explores bus drivers' underreporting of passengers' anti-social behaviour within the UK bus industry. Anti-social behaviour is a widespread phenomenon affecting a large proportion of the working population across many sectors and occupations. Although internal reporting systems can provide organizations with necessary information to tackle this problem, where employees regularly fail to report anti-social behaviour and where such und…

  • The Customer is Always Right

    Open Access•Victoria Bishop, Helge Hoel•ARTICLE•Journal of Consumer Culture•2008•Cited by: 10•References: 10

    Drawing on in-depth qualitative data from the British Public Employment Service (ES), this article sets out to examine the concept of customer bullying, an aspect largely overlooked within the literature. Highlighting the subjective, socially constructed nature of bullying, this article found that certain customer behaviours that were consistent with definitions of workplace bullying were not labelled as such by the ES frontline staff, but instea…

  • Preserving masculinity in service work

    Open Access•Victoria Bishop, Catherine Cassell et al.•ARTICLE•Human Relations•2009•Cited by: 6•References: 31

    This article explores bus drivers' underreporting of passengers' anti-social behaviour within the UK bus industry. Anti-social behaviour is a widespread phenomenon affecting a large proportion of the working population across many sectors and occupations. Although internal reporting systems can provide organizations with necessary information to tackle this problem, where employees regularly fail to report anti-social behaviour and where such und…

  • Securitizing Youth

    Carole MacNeil, Nasrat Khalid et al.•BOOK•Securitizing Youth•2021

    Securitizing Youth offers new insights on young people’s engagement in a wide range of contexts related to the peace and security field. It presents empirical findings on the challenges and opportunities faced by young women and men in their efforts to build more peaceful, inclusive, and environmentally secure societies. The chapters included in this edited volume examine the diversity and complexity of young people’s engagement for peace and sec…

Psychology (3 works) · Business (2 works) · Computer Science (2 works) · Emotional Labor in Professions (2 works) · Marketing (2 works) · Political science (2 works) · Public relations (2 works) · Social Psychology (2 works) · Social Psychology (2 works) · Social science (2 works)

Ethnos_APP • Open Source Project • MIT License • Frontend v2.0.0 • Privacy and Cookies • API Documentation: api.ethnos.app/docs • API Source Code: GitHub • DOI: 10.5281/zenodo.17049435 • Frontend Source Code: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae