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Payal Mehra

Biographic Data

ID5802883
NAMEPayal Mehra
GIVEN NAMESPayal
FAMILY NAMEMehra
SIGNATUREMEHRA P
AFFILIATIONSIndian Institute of Management Lucknow
ORCID0000-0003-0447-1937
VERIFIEDYes
TOTAL WORKS4
TOTAL CITATIONS1
AUTHOR COUNT4
EDITOR COUNT0
FIRST PUBLICATION YEAR1968
LATEST PUBLICATION YEAR2026
H-INDEX1
  • “Shadows of suppression” – impact of workplace bullying on employee bootlegging behavior

    Rishab Chauhan, Payal Mehra•ARTICLE•International Journal of Conflict…•2026

    Purpose Employees’ bootlegging significantly contributes to corporate innovation. By relying on the conservation of resources theory, this study aims to explore the impact mechanism of workplace bullying on bootlegging, with relational energy as a mediator and symmetrical internal communication as the moderator. Design/methodology/approach To conduct this research, the authors used a mixed-method approach. Study 1 was an experimental scenario-bas…

  • Abstract or concrete language style? How chatbots of online travel agencies should apologise to customers

    Rishab Chauhan, Payal Mehra•ARTICLE•Asia Pacific Journal of Tourism…•2024•Cited by: 1•References: 9

  • Examining WHO’s Crisis Communication in Issue Arenas during Covid-19

    Shalini Upadhyay, Nitin Upadhyay et al.•ARTICLE•International Journal of…•2022•References: 15

    COVID-19 has posed several challenges to public health regulatory bodies and experts in dealing with crisis communication. The World Health Organization’s role in dealing with crisis communication came under scrutiny and opened a debate on Twitter regarding COVID-19 information. This study investigates the delay in the dissemination of information on COVID-19 by the World Health Organization (WHO) and its effects on communication about the pandem…

  • The Sino-Indian Dispute

    Open Access•P L Mehra, Payal Mehra•ARTICLE•China Report•1968

  • Abstract or concrete language style? How chatbots of online travel agencies should apologise to customers

    Rishab Chauhan, Payal Mehra•ARTICLE•Asia Pacific Journal of Tourism…•2024•Cited by: 1•References: 9

  • The Sino-Indian Dispute

    Open Access•P L Mehra, Payal Mehra•ARTICLE•China Report•1968

  • Examining WHO’s Crisis Communication in Issue Arenas during Covid-19

    Shalini Upadhyay, Nitin Upadhyay et al.•ARTICLE•International Journal of…•2022•References: 15

    COVID-19 has posed several challenges to public health regulatory bodies and experts in dealing with crisis communication. The World Health Organization’s role in dealing with crisis communication came under scrutiny and opened a debate on Twitter regarding COVID-19 information. This study investigates the delay in the dissemination of information on COVID-19 by the World Health Organization (WHO) and its effects on communication about the pandem…

  • Abstract or concrete language style? How chatbots of online travel agencies should apologise to customers

    Rishab Chauhan, Payal Mehra•ARTICLE•Asia Pacific Journal of Tourism…•2024•Cited by: 1•References: 9

  • “Shadows of suppression” – impact of workplace bullying on employee bootlegging behavior

    Rishab Chauhan, Payal Mehra•ARTICLE•International Journal of Conflict…•2026

    Purpose Employees’ bootlegging significantly contributes to corporate innovation. By relying on the conservation of resources theory, this study aims to explore the impact mechanism of workplace bullying on bootlegging, with relational energy as a mediator and symmetrical internal communication as the moderator. Design/methodology/approach To conduct this research, the authors used a mixed-method approach. Study 1 was an experimental scenario-bas…

Political science (3 works) · Advertising (2 works) · Business (2 works) · Psychology (2 works) · Action (physics (1 works) · AI in Service Interactions (1 works) · Air travel (1 works) · Anger (1 works) · Anticipation (artificial intelligence (1 works) · Art (1 works)

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