Bernd W Wirtz
Biographic Data
| ID | 5817433 |
|---|---|
| NAME | Bernd W Wirtz |
| GIVEN NAMES | Bernd W |
| FAMILY NAME | Wirtz |
| SIGNATURE | WIRTZ B W |
| AFFILIATIONS | German University of Administrative Sciences |
| ORCID | 0000-0003-1480-8513 |
| VERIFIED | Yes |
| TOTAL WORKS | 23 |
| TOTAL CITATIONS | 44 |
| AUTHOR COUNT | 23 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2010 |
| LATEST PUBLICATION YEAR | 2023 |
| H-INDEX | 3 |
Business model innovation in the public sector: An integrative framework
Business model innovation (BMI) is a well-established approach to adapt structures, activities, and services to dynamic environments. Increasing digitization and changing stakeholder demands put pressure on public organizations to adjust their business models (BMs). However, public BMI research is fragmented and lacks conceptual sophistication. Drawing on an analysis of BMI studies and supplementary public management literature, our study develop…
An Integrative Collaborative Ecosystem for Smart Cities — A Framework for Organizational Governance
Currently, the prevailing trend of urbanization threatens to overcrowd the world’s cities in the upcoming years thus fostering the conceptualization of ‘smart city’ policies to increase their capacities for housing and supplying their citizens. This study reviews previous approaches modelling cities as collaborative ecosystems and combines the various societal, economic, and technological interactions of its stakeholders to an integrated notion o…
Open Government: Development, Concept, and Future Research Directions
This study seeks to fill in open government research gaps by structuring and shedding light on the field of empirical open government research by means of a systematic literature review. In doing so, 64 empirical open government studies published in peer-reviewed journals in the period from 2000 to 2020 are analyzed based on their key topic, study type, research design, method of analysis, data collection and research perspective. Our findings re…
An Integrated Model of Digital Open Government
The concept of open government is not historically linked to digitisation, but is increasingly used in this context. The ambiguity of the term thus represents a conceptual vagueness. The existing systematisation approaches of Digital Open Government mostly focus on specific partial aspects, such as Open Government Data, so that a uniform understanding has not been conceptually elaborated. This article derives an integrated framework based on the …
Mobile Government: Research Development and Research Perspectives
The growing number of mobile and wireless devices is a key reason for the rising importance of and the interest in mobile government. As researchers and practitioners still ask for further empirical research in this area, it is necessary to analyze existing research and cluster it in order to reveal research gaps. This literature review focuses this demand by scrutinizing the available quantitative empirical research approaches, and therefore ide…
Governance of artificial intelligence: A risk and guideline-based integrative framework
Artificial Intelligence in the Public Sector - a Research Agenda
Artificial intelligence (AI) is becoming increasingly important for the public sector. As the number of studies in this field increases, this study provides a systematic overview of the current literature on AI in the public sector. Therefore, key findings and implications of the literature are highlighted and recommendations for further research are provided. The study is based on a quantitative and qualitative analysis of 189 selected articles.…
Digital Pandemic Response Systems: A Strategic Management Framework Against Covid-19
Governments worldwide are struggling to contain the spread of COVID-19 because many countries rely on outdated, non-digital response approaches and are thus far from exploiting the potential that digital technologies provide for pandemic response. Consequently, this study constructs a systematic approach to coordinate and manage digital pandemic response applications. To do so, the study reviews 210 peer-reviewed journal articles retrieved by que…
Strategic corporate governance factors for municipally owned companies: An empirical analysis from a municipal perspective
Empirical research on municipally owned companies is still an under-researched field. In particular, there is a lack of sound empirical success factor-related studies that take into account the municipal mission of creating public value, as well as future-oriented strategic measures by which municipally owned companies can be directed from a municipal perspective. Therefore, this study examines strategic success factors that have an impact on the…
The Dark Sides of Artificial Intelligence: An Integrated AI Governance Framework for Public Administration
As government and public administration lag behind the rapid development of AI in their efforts to provide adequate governance, they need respective concepts to keep pace with this dynamic progress. The literature provides few answers to the question of how government and public administration should respond to the great challenges associated with AI and use regulation to prevent harm. This study analyzes AI challenges and former AI regulation ap…
Antecedents and consequences of public administration’s social media website attractiveness
With regard to the increasing use of social media channels in public administrations, this study investigates antecedents and consequences of public administration’s social media website attractiveness, focusing on the local government level. We derive a model based on the Uses and Gratifications Theory and apply a structural equation modeling approach by testing our model based on a survey data of 164 citizens in Germany using social media websi…
Artificial Intelligence and the Public Sector—Applications and Challenges
Advances in artificial intelligence (AI) have attracted great attention from researchers and practitioners and have opened up a broad range of beneficial opportunities for AI usage in the public sector. Against this background, there is an emerging need for a holistic understanding of the range and impact of AI-based applications and associated challenges. However, previous research considers AI applications and challenges only in isolation and f…
An integrated artificial intelligence framework for public management
Artificial intelligence (AI) extends the limits of current performance in data processing and analysis many times over. Since this states a great improvement in managing public data, this conceptual study discusses the use of AI in public management structures in connection with their risks and side effects. The exercise of state power and public influence through intelligent machines make ethical and political guidelines essential for their oper…
Citizens and mobile government: An empirical analysis of the antecedents and consequences of mobile government usage
Mobile government services have significantly gained importance for practitioners and researchers. However, there is a lack of empirical investigation into the diffusion of mobile government among users. Based on the technology acceptance model and related literature, we derived a structural model providing the central antecedents of citizens’ usage intention of mobile government services and its effect on word-of-mouth intention. Findings from a…
An integrative public IoT framework for smart government
A meta-analysis of empirical e-government research and its future research implications
The desired e-government potentials and its shortcomings in reality are key reasons why e-government has become a major topic of interest to academics and practitioners, leading to an extensive body of knowledge. However, the literature still demands further quantitative empirical research to substantiate theory development. This situation calls for a specific review of the literature that arranges relevant knowledge and provides a solid foundati…
Open government and citizen participation: An empirical analysis of citizen expectancy towards open government data
Citizens are at the heart of open government, and their participation represents a fundamental principle of the latter. Despite their essential role and the great potential benefits open government holds for the public, challenges of use among citizens persist. Previous empirical research has scarcely addressed these issues from a citizen perspective. This study investigates the determinants of open government data use by citizens in Germany. Our…
Success factors of motion picture actors – an empirical analysis
In the academic field of arts and media management, motion picture actors' (MPAs') success factors have received only little attention. The goal of this study is to face this issue. A structural equation model describing potential success factors of MPAs is developed based on the resource-based and competence-based views. The conceptual model is tested using primary data derived from a questionnaire completed by 554 MPAs. The results show signifi…
Competencies and success of motion picture actors: A resource-based and competence-based empirical analysis
Motion picture actors (MPA) have to compete in a highly competitive, complex and dynamic environmental setting. However, only little knowledge concerning their success factors is available. The present study addresses this lack of research by using a structural equation model-driven approach, testing and using data from a survey with 566 MPAs. The aim of this approach is to provide insights concerning specific resources and competencies that incr…
Open Government: Origin, Development, and Conceptual Perspectives
The term “open government” is frequently used in practice and science. Since President Obama’s Memorandum for the Heads of Executive Departments and Agencies in March 2009, open government has attracted an enormous amount of public attention. It is applied by authors from diverse areas, leading to a very heterogeneous comprehension of the concept. Against this background, this article screens the current open government literature to deduce an in…
Übungsbuch Medien- und Internetmanagement
Ehealth in the Public Sector: An Empirical Analysis of the Acceptance of Germany's Electronic Health Card
Given the increasing importance of eHealth as an integral part of eGovernment, this contribution concentrates on the issue of acceptance regarding the introduction of the German electronic health card (eHC). A brief introduction highlights the relevance of the subject and the differing acceptance rates of patients and service providers, i.e. physicians. Based on both the technology acceptance model and the relevant literature, important factors i…
Understanding consumer acceptance of mobile payment services: An empirical analysis
Open government and citizen participation: An empirical analysis of citizen expectancy towards open government data
Citizens are at the heart of open government, and their participation represents a fundamental principle of the latter. Despite their essential role and the great potential benefits open government holds for the public, challenges of use among citizens persist. Previous empirical research has scarcely addressed these issues from a citizen perspective. This study investigates the determinants of open government data use by citizens in Germany. Our…
Governance of artificial intelligence: A risk and guideline-based integrative framework
A meta-analysis of empirical e-government research and its future research implications
The desired e-government potentials and its shortcomings in reality are key reasons why e-government has become a major topic of interest to academics and practitioners, leading to an extensive body of knowledge. However, the literature still demands further quantitative empirical research to substantiate theory development. This situation calls for a specific review of the literature that arranges relevant knowledge and provides a solid foundati…
Ehealth in the Public Sector: An Empirical Analysis of the Acceptance of Germany's Electronic Health Card
Given the increasing importance of eHealth as an integral part of eGovernment, this contribution concentrates on the issue of acceptance regarding the introduction of the German electronic health card (eHC). A brief introduction highlights the relevance of the subject and the differing acceptance rates of patients and service providers, i.e. physicians. Based on both the technology acceptance model and the relevant literature, important factors i…
Strategic corporate governance factors for municipally owned companies: An empirical analysis from a municipal perspective
Empirical research on municipally owned companies is still an under-researched field. In particular, there is a lack of sound empirical success factor-related studies that take into account the municipal mission of creating public value, as well as future-oriented strategic measures by which municipally owned companies can be directed from a municipal perspective. Therefore, this study examines strategic success factors that have an impact on the…
Citizens and mobile government: An empirical analysis of the antecedents and consequences of mobile government usage
Mobile government services have significantly gained importance for practitioners and researchers. However, there is a lack of empirical investigation into the diffusion of mobile government among users. Based on the technology acceptance model and related literature, we derived a structural model providing the central antecedents of citizens’ usage intention of mobile government services and its effect on word-of-mouth intention. Findings from a…
An integrative public IoT framework for smart government
Antecedents and consequences of public administration’s social media website attractiveness
With regard to the increasing use of social media channels in public administrations, this study investigates antecedents and consequences of public administration’s social media website attractiveness, focusing on the local government level. We derive a model based on the Uses and Gratifications Theory and apply a structural equation modeling approach by testing our model based on a survey data of 164 citizens in Germany using social media websi…
Understanding consumer acceptance of mobile payment services: An empirical analysis
Ehealth in the Public Sector: An Empirical Analysis of the Acceptance of Germany's Electronic Health Card
Given the increasing importance of eHealth as an integral part of eGovernment, this contribution concentrates on the issue of acceptance regarding the introduction of the German electronic health card (eHC). A brief introduction highlights the relevance of the subject and the differing acceptance rates of patients and service providers, i.e. physicians. Based on both the technology acceptance model and the relevant literature, important factors i…
Übungsbuch Medien- und Internetmanagement
Open Government: Origin, Development, and Conceptual Perspectives
The term “open government” is frequently used in practice and science. Since President Obama’s Memorandum for the Heads of Executive Departments and Agencies in March 2009, open government has attracted an enormous amount of public attention. It is applied by authors from diverse areas, leading to a very heterogeneous comprehension of the concept. Against this background, this article screens the current open government literature to deduce an in…
Success factors of motion picture actors – an empirical analysis
In the academic field of arts and media management, motion picture actors' (MPAs') success factors have received only little attention. The goal of this study is to face this issue. A structural equation model describing potential success factors of MPAs is developed based on the resource-based and competence-based views. The conceptual model is tested using primary data derived from a questionnaire completed by 554 MPAs. The results show signifi…
Competencies and success of motion picture actors: A resource-based and competence-based empirical analysis
Motion picture actors (MPA) have to compete in a highly competitive, complex and dynamic environmental setting. However, only little knowledge concerning their success factors is available. The present study addresses this lack of research by using a structural equation model-driven approach, testing and using data from a survey with 566 MPAs. The aim of this approach is to provide insights concerning specific resources and competencies that incr…
Open government and citizen participation: An empirical analysis of citizen expectancy towards open government data
Citizens are at the heart of open government, and their participation represents a fundamental principle of the latter. Despite their essential role and the great potential benefits open government holds for the public, challenges of use among citizens persist. Previous empirical research has scarcely addressed these issues from a citizen perspective. This study investigates the determinants of open government data use by citizens in Germany. Our…
An integrative public IoT framework for smart government
A meta-analysis of empirical e-government research and its future research implications
The desired e-government potentials and its shortcomings in reality are key reasons why e-government has become a major topic of interest to academics and practitioners, leading to an extensive body of knowledge. However, the literature still demands further quantitative empirical research to substantiate theory development. This situation calls for a specific review of the literature that arranges relevant knowledge and provides a solid foundati…
Artificial Intelligence and the Public Sector—Applications and Challenges
Advances in artificial intelligence (AI) have attracted great attention from researchers and practitioners and have opened up a broad range of beneficial opportunities for AI usage in the public sector. Against this background, there is an emerging need for a holistic understanding of the range and impact of AI-based applications and associated challenges. However, previous research considers AI applications and challenges only in isolation and f…
An integrated artificial intelligence framework for public management
Artificial intelligence (AI) extends the limits of current performance in data processing and analysis many times over. Since this states a great improvement in managing public data, this conceptual study discusses the use of AI in public management structures in connection with their risks and side effects. The exercise of state power and public influence through intelligent machines make ethical and political guidelines essential for their oper…
Citizens and mobile government: An empirical analysis of the antecedents and consequences of mobile government usage
Mobile government services have significantly gained importance for practitioners and researchers. However, there is a lack of empirical investigation into the diffusion of mobile government among users. Based on the technology acceptance model and related literature, we derived a structural model providing the central antecedents of citizens’ usage intention of mobile government services and its effect on word-of-mouth intention. Findings from a…
The Dark Sides of Artificial Intelligence: An Integrated AI Governance Framework for Public Administration
As government and public administration lag behind the rapid development of AI in their efforts to provide adequate governance, they need respective concepts to keep pace with this dynamic progress. The literature provides few answers to the question of how government and public administration should respond to the great challenges associated with AI and use regulation to prevent harm. This study analyzes AI challenges and former AI regulation ap…
Antecedents and consequences of public administration’s social media website attractiveness
With regard to the increasing use of social media channels in public administrations, this study investigates antecedents and consequences of public administration’s social media website attractiveness, focusing on the local government level. We derive a model based on the Uses and Gratifications Theory and apply a structural equation modeling approach by testing our model based on a survey data of 164 citizens in Germany using social media websi…
Artificial Intelligence in the Public Sector - a Research Agenda
Artificial intelligence (AI) is becoming increasingly important for the public sector. As the number of studies in this field increases, this study provides a systematic overview of the current literature on AI in the public sector. Therefore, key findings and implications of the literature are highlighted and recommendations for further research are provided. The study is based on a quantitative and qualitative analysis of 189 selected articles.…
Digital Pandemic Response Systems: A Strategic Management Framework Against Covid-19
Governments worldwide are struggling to contain the spread of COVID-19 because many countries rely on outdated, non-digital response approaches and are thus far from exploiting the potential that digital technologies provide for pandemic response. Consequently, this study constructs a systematic approach to coordinate and manage digital pandemic response applications. To do so, the study reviews 210 peer-reviewed journal articles retrieved by que…
Strategic corporate governance factors for municipally owned companies: An empirical analysis from a municipal perspective
Empirical research on municipally owned companies is still an under-researched field. In particular, there is a lack of sound empirical success factor-related studies that take into account the municipal mission of creating public value, as well as future-oriented strategic measures by which municipally owned companies can be directed from a municipal perspective. Therefore, this study examines strategic success factors that have an impact on the…
Governance of artificial intelligence: A risk and guideline-based integrative framework
Business model innovation in the public sector: An integrative framework
Business model innovation (BMI) is a well-established approach to adapt structures, activities, and services to dynamic environments. Increasing digitization and changing stakeholder demands put pressure on public organizations to adjust their business models (BMs). However, public BMI research is fragmented and lacks conceptual sophistication. Drawing on an analysis of BMI studies and supplementary public management literature, our study develop…
An Integrative Collaborative Ecosystem for Smart Cities — A Framework for Organizational Governance
Currently, the prevailing trend of urbanization threatens to overcrowd the world’s cities in the upcoming years thus fostering the conceptualization of ‘smart city’ policies to increase their capacities for housing and supplying their citizens. This study reviews previous approaches modelling cities as collaborative ecosystems and combines the various societal, economic, and technological interactions of its stakeholders to an integrated notion o…
Open Government: Development, Concept, and Future Research Directions
This study seeks to fill in open government research gaps by structuring and shedding light on the field of empirical open government research by means of a systematic literature review. In doing so, 64 empirical open government studies published in peer-reviewed journals in the period from 2000 to 2020 are analyzed based on their key topic, study type, research design, method of analysis, data collection and research perspective. Our findings re…
An Integrated Model of Digital Open Government
The concept of open government is not historically linked to digitisation, but is increasingly used in this context. The ambiguity of the term thus represents a conceptual vagueness. The existing systematisation approaches of Digital Open Government mostly focus on specific partial aspects, such as Open Government Data, so that a uniform understanding has not been conceptually elaborated. This article derives an integrated framework based on the …
Mobile Government: Research Development and Research Perspectives
The growing number of mobile and wireless devices is a key reason for the rising importance of and the interest in mobile government. As researchers and practitioners still ask for further empirical research in this area, it is necessary to analyze existing research and cluster it in order to reveal research gaps. This literature review focuses this demand by scrutinizing the available quantitative empirical research approaches, and therefore ide…
Computer Science (18 works) · Business (17 works) · Political science (17 works) · Knowledge management (12 works) · Public relations (12 works) · E-Government and Public Services (10 works) · Empirical research (8 works) · Corporate governance (6 works) · Marketing (6 works) · Economics (5 works)