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Jackie Gulland

Biographic Data

ID5842180
NAMEJackie Gulland
GIVEN NAMESJackie
FAMILY NAMEGulland
SIGNATUREGULLAND J
AFFILIATIONSUniversity of Edinburgh
ORCID0000-0002-8236-3635
VERIFIEDYes
TOTAL WORKS7
TOTAL CITATIONS4
WORKS AS AUTHOR7
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2006
LATEST PUBLICATION YEAR2025
H-INDEX1
  • The Role of Place in Social Prescribing

    Open Access•Emilie McSwiggan, Eddie Donaghy et al.•ARTICLE•Health & Social Care in the…•2025•References: 5

    Introduction: Social prescribing seeks to connect people to community‐based resources, to improve their health and wellbeing. It is often framed as a response to health inequalities. However, the impact of place‐based differences is seldom considered. As social prescribing depends on local resources, this is a significant knowledge gap. This review aims to examine the extent to which social prescribing research to date has engaged with places and…

  • How does Carer’s Allowance in the UK construct family carers? History and recent developments

    Open Access•Jackie Gulland•ARTICLE•International Journal of Care and…•2023•Cited by: 1•References: 16

    This article explores the historical development of Carer’s Allowance in the UK, alongside legal challenges and recent proposals for changes to it in Scotland. Eligibility criteria for receipt of this allowance construct carers as people of ‘working age’ who provide care within dyadic relationships and exclude people whose unpaid caring work is more complex and/or interdependent. Disabled people are simultaneously constructed as dependent recipie…

  • Navigating the gendered academy

    Viviene Cree, Viviene E Cree et al.•ARTICLE•Social Work Education•2020

    Women fare less well than men across all academic disciplines: they are less likely to be promoted, they earn less, and many more professors are men. There has, however, been little analysis to date of the experience of women in social work education, a discipline that has historically had higher representation of female staff and students. This study set out to explore women in the social work academy through a case-study of social work educatio…

  • Households, bubbles and hugging grandparents

    Open Access•Jackie Gulland•ARTICLE•Feminist Legal Studies•2020

    Efforts to combat the COVID-19 crisis brought mountains of legislation and guidance to coerce or encourage people to stay at home and reduce the spread of the virus. During peak lockdown in the United Kingdom (UK) regulations defined when people could or could not leave their homes. Meanwhile guidance on social distancing advised people to stay within ‘households’. This paper explores the legislation under lockdowns in the UK from March to Octobe…

  • Taking Complaints Seriously

    Open Access•Jackie Gulland•ARTICLE•Social Policy and Society•2011•Cited by: 1•References: 5

    Recent discussion in the UK has focused on proportionate dispute resolution to deal with people's problems with public services. Complaints procedures, which are seen to be user-friendly and informal, have been held up as good examples of proportionate dispute resolution mechanisms. Most complaints procedures include an informal first stage where, it is argued, most complaints should be resolved but there is little research evidence about what ha…

  • Independence in complaints procedures

    Jackie Gulland•ARTICLE•The Journal of Social Welfare Law•2009•Cited by: 1•References: 1

    This article looks at internal complaints procedures and considers the role of independent elements in procedures that are designed to be simple, informal and low cost. Taking the example of local authority community care services as a case study, the article discusses research which looked at the views of complainants, potential complainants and those who run the procedure. Most people do not make formal complaints at all and very few people see…

  • Second-tier reviews of complaints in health and social care

    Open Access•Jackie Gulland•ARTICLE•Health & Social Care in the…•2006•Cited by: 1•References: 5

    There has been a flurry of recent government initiatives concerning how citizens should be able to take up grievances against the state. In the fields of health and social care, people have been expected to use internal complaints procedures to resolve grievances. Research in this area suggests that there have been problems with the existing complaints procedures and there has been particular criticism of the 'second-tier' review stage in both he…

  • How does Carer’s Allowance in the UK construct family carers? History and recent developments

    Open Access•Jackie Gulland•ARTICLE•International Journal of Care and…•2023•Cited by: 1•References: 16

    This article explores the historical development of Carer’s Allowance in the UK, alongside legal challenges and recent proposals for changes to it in Scotland. Eligibility criteria for receipt of this allowance construct carers as people of ‘working age’ who provide care within dyadic relationships and exclude people whose unpaid caring work is more complex and/or interdependent. Disabled people are simultaneously constructed as dependent recipie…

  • Taking Complaints Seriously

    Open Access•Jackie Gulland•ARTICLE•Social Policy and Society•2011•Cited by: 1•References: 5

    Recent discussion in the UK has focused on proportionate dispute resolution to deal with people's problems with public services. Complaints procedures, which are seen to be user-friendly and informal, have been held up as good examples of proportionate dispute resolution mechanisms. Most complaints procedures include an informal first stage where, it is argued, most complaints should be resolved but there is little research evidence about what ha…

  • Independence in complaints procedures

    Jackie Gulland•ARTICLE•The Journal of Social Welfare Law•2009•Cited by: 1•References: 1

    This article looks at internal complaints procedures and considers the role of independent elements in procedures that are designed to be simple, informal and low cost. Taking the example of local authority community care services as a case study, the article discusses research which looked at the views of complainants, potential complainants and those who run the procedure. Most people do not make formal complaints at all and very few people see…

  • Second-tier reviews of complaints in health and social care

    Open Access•Jackie Gulland•ARTICLE•Health & Social Care in the…•2006•Cited by: 1•References: 5

    There has been a flurry of recent government initiatives concerning how citizens should be able to take up grievances against the state. In the fields of health and social care, people have been expected to use internal complaints procedures to resolve grievances. Research in this area suggests that there have been problems with the existing complaints procedures and there has been particular criticism of the 'second-tier' review stage in both he…

  • Second-tier reviews of complaints in health and social care

    Open Access•Jackie Gulland•ARTICLE•Health & Social Care in the…•2006•Cited by: 1•References: 5

    There has been a flurry of recent government initiatives concerning how citizens should be able to take up grievances against the state. In the fields of health and social care, people have been expected to use internal complaints procedures to resolve grievances. Research in this area suggests that there have been problems with the existing complaints procedures and there has been particular criticism of the 'second-tier' review stage in both he…

  • Independence in complaints procedures

    Jackie Gulland•ARTICLE•The Journal of Social Welfare Law•2009•Cited by: 1•References: 1

    This article looks at internal complaints procedures and considers the role of independent elements in procedures that are designed to be simple, informal and low cost. Taking the example of local authority community care services as a case study, the article discusses research which looked at the views of complainants, potential complainants and those who run the procedure. Most people do not make formal complaints at all and very few people see…

  • Taking Complaints Seriously

    Open Access•Jackie Gulland•ARTICLE•Social Policy and Society•2011•Cited by: 1•References: 5

    Recent discussion in the UK has focused on proportionate dispute resolution to deal with people's problems with public services. Complaints procedures, which are seen to be user-friendly and informal, have been held up as good examples of proportionate dispute resolution mechanisms. Most complaints procedures include an informal first stage where, it is argued, most complaints should be resolved but there is little research evidence about what ha…

  • Navigating the gendered academy

    Viviene Cree, Viviene E Cree et al.•ARTICLE•Social Work Education•2020

    Women fare less well than men across all academic disciplines: they are less likely to be promoted, they earn less, and many more professors are men. There has, however, been little analysis to date of the experience of women in social work education, a discipline that has historically had higher representation of female staff and students. This study set out to explore women in the social work academy through a case-study of social work educatio…

  • Households, bubbles and hugging grandparents

    Open Access•Jackie Gulland•ARTICLE•Feminist Legal Studies•2020

    Efforts to combat the COVID-19 crisis brought mountains of legislation and guidance to coerce or encourage people to stay at home and reduce the spread of the virus. During peak lockdown in the United Kingdom (UK) regulations defined when people could or could not leave their homes. Meanwhile guidance on social distancing advised people to stay within ‘households’. This paper explores the legislation under lockdowns in the UK from March to Octobe…

  • How does Carer’s Allowance in the UK construct family carers? History and recent developments

    Open Access•Jackie Gulland•ARTICLE•International Journal of Care and…•2023•Cited by: 1•References: 16

    This article explores the historical development of Carer’s Allowance in the UK, alongside legal challenges and recent proposals for changes to it in Scotland. Eligibility criteria for receipt of this allowance construct carers as people of ‘working age’ who provide care within dyadic relationships and exclude people whose unpaid caring work is more complex and/or interdependent. Disabled people are simultaneously constructed as dependent recipie…

  • The Role of Place in Social Prescribing

    Open Access•Emilie McSwiggan, Eddie Donaghy et al.•ARTICLE•Health & Social Care in the…•2025•References: 5

    Introduction: Social prescribing seeks to connect people to community‐based resources, to improve their health and wellbeing. It is often framed as a response to health inequalities. However, the impact of place‐based differences is seldom considered. As social prescribing depends on local resources, this is a significant knowledge gap. This review aims to examine the extent to which social prescribing research to date has engaged with places and…

Political science (5 works) · Law (4 works) · Public relations (4 works) · Sociology (4 works) · Business (3 works) · Computer Science (3 works) · Law (3 works) · Medicine (3 works) · Economics (2 works) · Healthcare innovation and challenges (2 works)

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