Sarah Cracknell
Biographic Data
| ID | 5915944 |
|---|---|
| NAME | Sarah Cracknell |
| GIVEN NAMES | Sarah |
| FAMILY NAME | Cracknell |
| SIGNATURE | CRACKNELL S |
| AFFILIATIONS | Sarah Lawrence College |
| VERIFIED | No |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 5 |
| WORKS AS AUTHOR | 2 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 1988 |
| LATEST PUBLICATION YEAR | 2000 |
| H-INDEX | 1 |
Ombudsman’s section
Consumer Complaints in Public Sector Services
This article summarizes the findings of a recent research project investigating complaints handling in local government. It discusses the results of a survey of half the local authorities in England, to discover their complaints handling practices. The article also summarizes the results of a more limited survey of local authority consumers; this aimed to discover their attitude to and experience of complaining, and the level of awareness of thei…
Consumer Complaints in Public Sector Services
This article summarizes the findings of a recent research project investigating complaints handling in local government. It discusses the results of a survey of half the local authorities in England, to discover their complaints handling practices. The article also summarizes the results of a more limited survey of local authority consumers; this aimed to discover their attitude to and experience of complaining, and the level of awareness of thei…
Consumer Complaints in Public Sector Services
This article summarizes the findings of a recent research project investigating complaints handling in local government. It discusses the results of a survey of half the local authorities in England, to discover their complaints handling practices. The article also summarizes the results of a more limited survey of local authority consumers; this aimed to discover their attitude to and experience of complaining, and the level of awareness of thei…
Ombudsman’s section
Business (2 works) · Law (2 works) · Law (2 works) · Political science (2 works) · Advertising (1 work) · Government (linguistics (1 work) · Local authority (1 work) · Local government (1 work) · Marketing (1 work) · Marketing (1 work)