Margo Trappenburg
Biographic Data
| ID | 6010264 |
|---|---|
| NAME | Margo Trappenburg |
| GIVEN NAMES | Margo |
| FAMILY NAME | Trappenburg |
| SIGNATURE | TRAPPENBURG M |
| AFFILIATIONS | Utrecht University |
| ORCID | 0000-0003-2023-4464 |
| VERIFIED | Yes |
| TOTAL WORKS | 27 |
| TOTAL CITATIONS | 59 |
| WORKS AS AUTHOR | 27 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2000 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 5 |
To speak or not to speak. The responses of social workers and volunteers to adverse conditions in supporting refugees
The Emotional Costs of Solidarity
While emerging right‐wing populist voices are calling to prevent the arrival of refugees and their integration, volunteers perform solidarity by performing activities to support refugee integration. Most studies on these forms of solidarity in diversity focus on the quality and effectiveness of the activities. The emotional labor involved has received limited attention. To consider this emotional labor in more detail, we use Arlie Hochschild’s co…
Perceptions of Social Work in Australia
Dutch Therapists’ Professional Autonomy and Moral Agency After the Marketization and Bureaucratization of Mental Healthcare
Over the last decades, western mental healthcare has increasingly been governed by market and bureaucratic principles. As a consequence, therapists are faced with conflicting demands and decreased autonomy. This study examines how they cope and whether their strategies suffice. Drawing on the direct experience of therapists through interviews, we demonstrate that psychologists have become quite skilled at balancing and navigating bureaucratic and…
Exit, loyalty and focus. Dutch social workers’ responses to swing-of-the-pendulum policies
Many social workers are confronted with tidal wavescyclical or swingof-the-pendulum policiesin the course of their career.Policies oscillate between harsh and lenient, emphasising safety and family unity, equality and tailor-made arrangements.In addition, social work organisations are being organised and reorganised in recurrent modes as well: from largescale to small-scale, with or without team coordinators, from a generalised to a specialised d…
Living the life of the other’
The needs of carers are still poorly understood in medical rehabilitation research. This article explores the lived experience of carers and the adverse effects of caring throughout the different phases of the rehabilitation care trajectory in the Netherlands, based on in-depth interviews with couples where one partner has acquired brain injury or spinal cord injury. The findings reveal that carers’ needs vary during the rehabilitation trajectory…
Let us be’. Social support needs of people with acquired long‐term disabilities and their caregivers in rehabilitation practice in the Netherlands
In many European countries, including the Netherlands, current care policies encourage 'active citizens' to support each other rather than having individuals rely on paid professional help. Rehabilitation centres also put greater emphasis on social networks assisting adults with acquired long-term disabilities and their caregivers. Often these adults and their caregivers feel insufficiently prepared to cope with the disability in daily life and s…
Street-Level Bureaucrats in a Catch-All Bureaucracy
Since 2015 Dutch street-level bureaucrats have ample discretionary space to determine how to help clients. Simultaneously, resources were reduced. According to Zacka SLBs should avoid three pathological positions: indifference, caregiving, and enforcing. At the individual level SLBs supposedly accomplish that by a gymnastics of the self. We observed SLBs. They avoided the pathological positions by (1) reframing the reigning policy for clients (en…
I can’t just go up to a person to ask what’s going on.’ How Dutch urbanites’ accounts of non-engagement enhance our understanding of urban care
In the context of increasing appeals to informal care in Western welfare state policies, questions concerning urban sociality acquire new significance. This paper aims to contribute to the emergent thinking on ‘urban care’ by situating it in policy debates concerning care responsibilities between citizens. We used small-scale focus groups among urban residents in The Hague (the Netherlands) to inquire into the accounts urbanites give of engaging …
Burgerinitiatieven in tijden van crisis
Citizens’ initiatives in times of crisis: An investigation into the factors that influence the durability of citizens’ initiatives In the Netherlands, citizens’ initiatives have received a lot of praise and are increasingly made responsible for providing public services. If they are to fulfil this role, they must be able to weather a crisis, as during a crisis public services should remain reliable. Literature on the durability of citizens’ initi…
Social dignity for marginalized people in public healthcare
Jacobson (Social Science & Medicine 64:292–302, 2007) finds two distinct meanings of “dignity” in the literature on dignity and health: (1) intrinsic human dignity and (2) social dignity constituted through interactions with caregivers. Especially the latter has been central in empirical health research and warrants further exploration. This article focuses on the social dignity of people marginalized by mental illness, substance abuse and compar…
The only thing I do is coordination’
Social work once started as volunteering and then turned into a paid profession. At present many countries try to outsource large parts of social work to volunteers. This article studies this process of voluntarisation in one large social work organisation in the Netherlands. It is based on interviews with social workers, managers and volunteers at this organisation. The study shows that voluntarisation need not go to the detriment of service qua…
The dignity circle
According to the International Federation of Social Workers, social work has always been a human rights profession. However, the legalistic language of human rights is often found to be of limited use in the everyday practice of social workers. This article offers a practical and relatable translation of human rights language by operationalising the central human rights value ‘human dignity’. In the city of Utrecht, The Netherlands, empirical qua…
Social Workers in a Modernising Welfare State
Social workers are often depicted as street-level bureaucrats (SLBs) or professionals interchangeably. However, to find out how social workers relate to new policy measures, a clear distinction between SLBs and professionals is helpful. Ideal–typical SLBs subscribe to new policies although they may diverge from them in practice, to accommodate clients. Ideal–typical professionals weigh new policies against their ethical code. If the new policy go…
Fighting the Enemy Within? Challenging Minor Principles of Professionalism in Care and Welfare
Wilensky’s seminal article on professionals mentions three identifying characteristics besides the familiar specialized knowledge, autonomy and professional ideology. These are the referral principle, which states that professionals should refer clients to a colleague with a different specialty if necessary, the principle of sloughing off, which dictates that professionals allocate less rewarding parts of their job to lesser paid assistants, and …
My profession is gone’
Recently social work in the Netherlands underwent two major changes. Specialized agencies were replaced by one-stop shops (district teams) and the welfare state was replaced by a ‘participation society’, in which vulnerable groups have to rely on their social network rather than resort to professional care. The first change is termed ‘de-specialization’; the second ‘basic de-professionalization’. The research question in this article is: how do D…
Patient Centered Professionalism? Patient Participation in Mental Health Professional Frameworks
Patient participation is an important development in Dutch mental health care. Notwithstanding a generally positive attitude towards patient participation, mental health professionals show ambivalent responses to it due to tensions that may occur between professional values and societal values like (more) patient participation. Professionals vary in their degree of professionalization which is translated to their formal professional frameworks li…
Solidarity and Reciprocity Between People With and Without Disabilities
Governments of contemporary welfare states call upon citizens to care for people with psychiatric or intellectual disabilities. This is deemed sensible and morally just. However, social–psychological theory suggests that stereotyping may stand in the way of engaging into contact. Sociological theory suggests that the giving of help is based on either balanced or generalized reciprocity. Balanced reciprocity depends on one's ability to ‘pay back’,…
Urban encounters limited
People with intellectual disabilities or psychiatric disorders who live in ordinary neighbourhoods often have little contact with fellow residents without disabilities. Recent research suggests that we should not strive for warm contacts based on familiarity and shared values between utterly different groups in urban areas. Daily life between people with and without disabilities is described as a process in which boundaries are negotiated. This s…
Differences in Timely Antenatal Care Between First and Second-Generation Migrants in the Netherlands
The Dutch Social Fabric
Exciting but exhausting
Background Adolescents with chronic conditions are major users of paediatric hospitals, but seldom participate in the evaluation of services or in research. Little is known about the usefulness of the participatory approach in adolescent health research. Objective To evaluate the feasibility, benefits and limitations of a participatory research (PR) project involving chronically ill adolescents as co‐researchers. Design, setting and participants …
Patient participation in collective healthcare decision making
Objective To study whether the Dutch participation model is a good model of participation. Background Patient participation is on the agenda, both on the individual and the collective level. In this study, we focus on the latter by looking at the Dutch model in which patient organizations are involved in many formal decision‐making processes. This model can be described as neo‐corporatist. Design We did 52 interviews with actors in the healthcare…
Explaining Ethnic Differences in Late Antenatal Care Entry by Predisposing, Enabling and Need Factors in the Netherlands. The Generation R Study
Despite compulsory health insurance in Europe, ethnic differences in access to health care exist. The objective of this study is to investigate how ethnic differences between Dutch and non-Dutch women with respect to late entry into antenatal care provided by community midwifes can be explained by need, predisposing and enabling factors. Data were obtained from the Generation R Study. The Generation R Study is a multi-ethnic population-based pros…
Forging a fit between technology and morality
My profession is gone’
Recently social work in the Netherlands underwent two major changes. Specialized agencies were replaced by one-stop shops (district teams) and the welfare state was replaced by a ‘participation society’, in which vulnerable groups have to rely on their social network rather than resort to professional care. The first change is termed ‘de-specialization’; the second ‘basic de-professionalization’. The research question in this article is: how do D…
Street-Level Bureaucrats in a Catch-All Bureaucracy
Since 2015 Dutch street-level bureaucrats have ample discretionary space to determine how to help clients. Simultaneously, resources were reduced. According to Zacka SLBs should avoid three pathological positions: indifference, caregiving, and enforcing. At the individual level SLBs supposedly accomplish that by a gymnastics of the self. We observed SLBs. They avoided the pathological positions by (1) reframing the reigning policy for clients (en…
Social Workers in a Modernising Welfare State
Social workers are often depicted as street-level bureaucrats (SLBs) or professionals interchangeably. However, to find out how social workers relate to new policy measures, a clear distinction between SLBs and professionals is helpful. Ideal–typical SLBs subscribe to new policies although they may diverge from them in practice, to accommodate clients. Ideal–typical professionals weigh new policies against their ethical code. If the new policy go…
Solidarity and Reciprocity Between People With and Without Disabilities
Governments of contemporary welfare states call upon citizens to care for people with psychiatric or intellectual disabilities. This is deemed sensible and morally just. However, social–psychological theory suggests that stereotyping may stand in the way of engaging into contact. Sociological theory suggests that the giving of help is based on either balanced or generalized reciprocity. Balanced reciprocity depends on one's ability to ‘pay back’,…
Against Segregation
The dignity circle
According to the International Federation of Social Workers, social work has always been a human rights profession. However, the legalistic language of human rights is often found to be of limited use in the everyday practice of social workers. This article offers a practical and relatable translation of human rights language by operationalising the central human rights value ‘human dignity’. In the city of Utrecht, The Netherlands, empirical qua…
Perceptions of Social Work in Australia
Urban encounters limited
People with intellectual disabilities or psychiatric disorders who live in ordinary neighbourhoods often have little contact with fellow residents without disabilities. Recent research suggests that we should not strive for warm contacts based on familiarity and shared values between utterly different groups in urban areas. Daily life between people with and without disabilities is described as a process in which boundaries are negotiated. This s…
Forging a fit between technology and morality
In Defence of Pure Pluralism
In this article I will argue that there are two theories of distributive justice hidden in Walzer's Spheres of Justice . The first one emphasises the separation of distributive spheres. It tries to formulate distributive criteria by sticking faithfully to sphere‐specificity. I shall refer to this theory as ‘pure pluralism’. The second theory downplays the separation of spheres and emphasises ‘across spheres’ or ‘between spheres’ criteria instead.…
Let us be’. Social support needs of people with acquired long‐term disabilities and their caregivers in rehabilitation practice in the Netherlands
In many European countries, including the Netherlands, current care policies encourage 'active citizens' to support each other rather than having individuals rely on paid professional help. Rehabilitation centres also put greater emphasis on social networks assisting adults with acquired long-term disabilities and their caregivers. Often these adults and their caregivers feel insufficiently prepared to cope with the disability in daily life and s…
I can’t just go up to a person to ask what’s going on.’ How Dutch urbanites’ accounts of non-engagement enhance our understanding of urban care
In the context of increasing appeals to informal care in Western welfare state policies, questions concerning urban sociality acquire new significance. This paper aims to contribute to the emergent thinking on ‘urban care’ by situating it in policy debates concerning care responsibilities between citizens. We used small-scale focus groups among urban residents in The Hague (the Netherlands) to inquire into the accounts urbanites give of engaging …
The only thing I do is coordination’
Social work once started as volunteering and then turned into a paid profession. At present many countries try to outsource large parts of social work to volunteers. This article studies this process of voluntarisation in one large social work organisation in the Netherlands. It is based on interviews with social workers, managers and volunteers at this organisation. The study shows that voluntarisation need not go to the detriment of service qua…
In Defence of Pure Pluralism
In this article I will argue that there are two theories of distributive justice hidden in Walzer's Spheres of Justice . The first one emphasises the separation of distributive spheres. It tries to formulate distributive criteria by sticking faithfully to sphere‐specificity. I shall refer to this theory as ‘pure pluralism’. The second theory downplays the separation of spheres and emphasises ‘across spheres’ or ‘between spheres’ criteria instead.…
Against Segregation
Exciting but exhausting
Background Adolescents with chronic conditions are major users of paediatric hospitals, but seldom participate in the evaluation of services or in research. Little is known about the usefulness of the participatory approach in adolescent health research. Objective To evaluate the feasibility, benefits and limitations of a participatory research (PR) project involving chronically ill adolescents as co‐researchers. Design, setting and participants …
Patient participation in collective healthcare decision making
Objective To study whether the Dutch participation model is a good model of participation. Background Patient participation is on the agenda, both on the individual and the collective level. In this study, we focus on the latter by looking at the Dutch model in which patient organizations are involved in many formal decision‐making processes. This model can be described as neo‐corporatist. Design We did 52 interviews with actors in the healthcare…
Explaining Ethnic Differences in Late Antenatal Care Entry by Predisposing, Enabling and Need Factors in the Netherlands. The Generation R Study
Despite compulsory health insurance in Europe, ethnic differences in access to health care exist. The objective of this study is to investigate how ethnic differences between Dutch and non-Dutch women with respect to late entry into antenatal care provided by community midwifes can be explained by need, predisposing and enabling factors. Data were obtained from the Generation R Study. The Generation R Study is a multi-ethnic population-based pros…
Forging a fit between technology and morality
The Dutch Social Fabric
Differences in Timely Antenatal Care Between First and Second-Generation Migrants in the Netherlands
Patient Centered Professionalism? Patient Participation in Mental Health Professional Frameworks
Patient participation is an important development in Dutch mental health care. Notwithstanding a generally positive attitude towards patient participation, mental health professionals show ambivalent responses to it due to tensions that may occur between professional values and societal values like (more) patient participation. Professionals vary in their degree of professionalization which is translated to their formal professional frameworks li…
Solidarity and Reciprocity Between People With and Without Disabilities
Governments of contemporary welfare states call upon citizens to care for people with psychiatric or intellectual disabilities. This is deemed sensible and morally just. However, social–psychological theory suggests that stereotyping may stand in the way of engaging into contact. Sociological theory suggests that the giving of help is based on either balanced or generalized reciprocity. Balanced reciprocity depends on one's ability to ‘pay back’,…
Urban encounters limited
People with intellectual disabilities or psychiatric disorders who live in ordinary neighbourhoods often have little contact with fellow residents without disabilities. Recent research suggests that we should not strive for warm contacts based on familiarity and shared values between utterly different groups in urban areas. Daily life between people with and without disabilities is described as a process in which boundaries are negotiated. This s…
My profession is gone’
Recently social work in the Netherlands underwent two major changes. Specialized agencies were replaced by one-stop shops (district teams) and the welfare state was replaced by a ‘participation society’, in which vulnerable groups have to rely on their social network rather than resort to professional care. The first change is termed ‘de-specialization’; the second ‘basic de-professionalization’. The research question in this article is: how do D…
Fighting the Enemy Within? Challenging Minor Principles of Professionalism in Care and Welfare
Wilensky’s seminal article on professionals mentions three identifying characteristics besides the familiar specialized knowledge, autonomy and professional ideology. These are the referral principle, which states that professionals should refer clients to a colleague with a different specialty if necessary, the principle of sloughing off, which dictates that professionals allocate less rewarding parts of their job to lesser paid assistants, and …
The dignity circle
According to the International Federation of Social Workers, social work has always been a human rights profession. However, the legalistic language of human rights is often found to be of limited use in the everyday practice of social workers. This article offers a practical and relatable translation of human rights language by operationalising the central human rights value ‘human dignity’. In the city of Utrecht, The Netherlands, empirical qua…
Social Workers in a Modernising Welfare State
Social workers are often depicted as street-level bureaucrats (SLBs) or professionals interchangeably. However, to find out how social workers relate to new policy measures, a clear distinction between SLBs and professionals is helpful. Ideal–typical SLBs subscribe to new policies although they may diverge from them in practice, to accommodate clients. Ideal–typical professionals weigh new policies against their ethical code. If the new policy go…
Burgerinitiatieven in tijden van crisis
Citizens’ initiatives in times of crisis: An investigation into the factors that influence the durability of citizens’ initiatives In the Netherlands, citizens’ initiatives have received a lot of praise and are increasingly made responsible for providing public services. If they are to fulfil this role, they must be able to weather a crisis, as during a crisis public services should remain reliable. Literature on the durability of citizens’ initi…
Social dignity for marginalized people in public healthcare
Jacobson (Social Science & Medicine 64:292–302, 2007) finds two distinct meanings of “dignity” in the literature on dignity and health: (1) intrinsic human dignity and (2) social dignity constituted through interactions with caregivers. Especially the latter has been central in empirical health research and warrants further exploration. This article focuses on the social dignity of people marginalized by mental illness, substance abuse and compar…
The only thing I do is coordination’
Social work once started as volunteering and then turned into a paid profession. At present many countries try to outsource large parts of social work to volunteers. This article studies this process of voluntarisation in one large social work organisation in the Netherlands. It is based on interviews with social workers, managers and volunteers at this organisation. The study shows that voluntarisation need not go to the detriment of service qua…
Living the life of the other’
The needs of carers are still poorly understood in medical rehabilitation research. This article explores the lived experience of carers and the adverse effects of caring throughout the different phases of the rehabilitation care trajectory in the Netherlands, based on in-depth interviews with couples where one partner has acquired brain injury or spinal cord injury. The findings reveal that carers’ needs vary during the rehabilitation trajectory…
Let us be’. Social support needs of people with acquired long‐term disabilities and their caregivers in rehabilitation practice in the Netherlands
In many European countries, including the Netherlands, current care policies encourage 'active citizens' to support each other rather than having individuals rely on paid professional help. Rehabilitation centres also put greater emphasis on social networks assisting adults with acquired long-term disabilities and their caregivers. Often these adults and their caregivers feel insufficiently prepared to cope with the disability in daily life and s…
Street-Level Bureaucrats in a Catch-All Bureaucracy
Since 2015 Dutch street-level bureaucrats have ample discretionary space to determine how to help clients. Simultaneously, resources were reduced. According to Zacka SLBs should avoid three pathological positions: indifference, caregiving, and enforcing. At the individual level SLBs supposedly accomplish that by a gymnastics of the self. We observed SLBs. They avoided the pathological positions by (1) reframing the reigning policy for clients (en…
I can’t just go up to a person to ask what’s going on.’ How Dutch urbanites’ accounts of non-engagement enhance our understanding of urban care
In the context of increasing appeals to informal care in Western welfare state policies, questions concerning urban sociality acquire new significance. This paper aims to contribute to the emergent thinking on ‘urban care’ by situating it in policy debates concerning care responsibilities between citizens. We used small-scale focus groups among urban residents in The Hague (the Netherlands) to inquire into the accounts urbanites give of engaging …
Dutch Therapists’ Professional Autonomy and Moral Agency After the Marketization and Bureaucratization of Mental Healthcare
Over the last decades, western mental healthcare has increasingly been governed by market and bureaucratic principles. As a consequence, therapists are faced with conflicting demands and decreased autonomy. This study examines how they cope and whether their strategies suffice. Drawing on the direct experience of therapists through interviews, we demonstrate that psychologists have become quite skilled at balancing and navigating bureaucratic and…
Exit, loyalty and focus. Dutch social workers’ responses to swing-of-the-pendulum policies
Many social workers are confronted with tidal wavescyclical or swingof-the-pendulum policiesin the course of their career.Policies oscillate between harsh and lenient, emphasising safety and family unity, equality and tailor-made arrangements.In addition, social work organisations are being organised and reorganised in recurrent modes as well: from largescale to small-scale, with or without team coordinators, from a generalised to a specialised d…
The Emotional Costs of Solidarity
While emerging right‐wing populist voices are calling to prevent the arrival of refugees and their integration, volunteers perform solidarity by performing activities to support refugee integration. Most studies on these forms of solidarity in diversity focus on the quality and effectiveness of the activities. The emotional labor involved has received limited attention. To consider this emotional labor in more detail, we use Arlie Hochschild’s co…
Political science (21 works) · Sociology (19 works) · Psychology (15 works) · Public relations (13 works) · Law (12 works) · Medicine (10 works) · Mental Health and Patient Involvement (10 works) · Social Psychology (10 works) · Politics (9 works) · Law (8 works)