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Ishraq Jerin

Biographic Data

ID6085551
NAMEIshraq Jerin
GIVEN NAMESIshraq
FAMILY NAMEJerin
SIGNATUREJERIN I
AFFILIATIONSDepartment of Management, Putra Business School Universiti Putra Malaysia Serdang Malaysia
ORCID0000-0002-3578-4023
VERIFIEDYes
TOTAL WORKS3
TOTAL CITATIONS8
WORKS AS AUTHOR3
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2021
LATEST PUBLICATION YEAR2025
H-INDEX1
  • Investigation of customer satisfaction, brand trust and brand loyalty in electronics home appliances

    Open Access•Md U H Uzir, Zakari Bukari et al.•ARTICLE•Social Sciences & Humanities Open•2025

    Customers expect comfort and ease in their lives. Electronics home appliances, in this case, make daily life more comfortable and easier due to technological advancement and business activities. With Bangladesh having such a huge population and the demands of customers increasing gradually, customer satisfaction (CS), brand loyalty (BL), and brand trust (BT) needs to be investigated in a scientific way. Thus, this study examined CS, BL and BT in …

  • Impact of Covid‐19 on psychological distress among SME owners in Ghana

    Open Access•Md U H Uzir, Zakari Bukari et al.•ARTICLE•Journal of Community Psychology•2022•Cited by: 1•References: 87

    A critical part of the national economy is small and medium enterprises (SMEs). SME owners are vital contributors to the overall economy. Due to their limited capital and assets, they are more vulnerable. In comparison to their contribution, the value of assessing SME owner's depression, anxiety, and mental stress has been very minimal during the COVID‐19 outbreak. Firms were forced to close due to lockdown, and they faced substantial business lo…

  • Applied Artificial Intelligence and user satisfaction

    Open Access•Md U H Uzir, Hussam Al Halbusi et al.•ARTICLE•Technology in Society•2021•Cited by: 7•References: 148

    The evolution of Artificial Intelligence (AI) has revolutionized many aspects of human life, including healthcare. Amidst the Covid-19 pandemic, AI-enabled smartwatches are being used to help users to self-monitor and self-manage their health. Using a framework based on Stimulus-Organism-Response (S-O-R) theory, this present study aimed to explore the use of AI-enabled smartwatches for health purposes, in particular the effects of product quality…

  • Applied Artificial Intelligence and user satisfaction

    Open Access•Md U H Uzir, Hussam Al Halbusi et al.•ARTICLE•Technology in Society•2021•Cited by: 7•References: 148

    The evolution of Artificial Intelligence (AI) has revolutionized many aspects of human life, including healthcare. Amidst the Covid-19 pandemic, AI-enabled smartwatches are being used to help users to self-monitor and self-manage their health. Using a framework based on Stimulus-Organism-Response (S-O-R) theory, this present study aimed to explore the use of AI-enabled smartwatches for health purposes, in particular the effects of product quality…

  • Impact of Covid‐19 on psychological distress among SME owners in Ghana

    Open Access•Md U H Uzir, Zakari Bukari et al.•ARTICLE•Journal of Community Psychology•2022•Cited by: 1•References: 87

    A critical part of the national economy is small and medium enterprises (SMEs). SME owners are vital contributors to the overall economy. Due to their limited capital and assets, they are more vulnerable. In comparison to their contribution, the value of assessing SME owner's depression, anxiety, and mental stress has been very minimal during the COVID‐19 outbreak. Firms were forced to close due to lockdown, and they faced substantial business lo…

  • Applied Artificial Intelligence and user satisfaction

    Open Access•Md U H Uzir, Hussam Al Halbusi et al.•ARTICLE•Technology in Society•2021•Cited by: 7•References: 148

    The evolution of Artificial Intelligence (AI) has revolutionized many aspects of human life, including healthcare. Amidst the Covid-19 pandemic, AI-enabled smartwatches are being used to help users to self-monitor and self-manage their health. Using a framework based on Stimulus-Organism-Response (S-O-R) theory, this present study aimed to explore the use of AI-enabled smartwatches for health purposes, in particular the effects of product quality…

  • Impact of Covid‐19 on psychological distress among SME owners in Ghana

    Open Access•Md U H Uzir, Zakari Bukari et al.•ARTICLE•Journal of Community Psychology•2022•Cited by: 1•References: 87

    A critical part of the national economy is small and medium enterprises (SMEs). SME owners are vital contributors to the overall economy. Due to their limited capital and assets, they are more vulnerable. In comparison to their contribution, the value of assessing SME owner's depression, anxiety, and mental stress has been very minimal during the COVID‐19 outbreak. Firms were forced to close due to lockdown, and they faced substantial business lo…

  • Investigation of customer satisfaction, brand trust and brand loyalty in electronics home appliances

    Open Access•Md U H Uzir, Zakari Bukari et al.•ARTICLE•Social Sciences & Humanities Open•2025

    Customers expect comfort and ease in their lives. Electronics home appliances, in this case, make daily life more comfortable and easier due to technological advancement and business activities. With Bangladesh having such a huge population and the demands of customers increasing gradually, customer satisfaction (CS), brand loyalty (BL), and brand trust (BT) needs to be investigated in a scientific way. Thus, this study examined CS, BL and BT in …

Business (2 works) · Customer satisfaction (2 works) · Digital Marketing and Social Media (2 works) · Psychology (2 works) · Structural equation modeling (2 works) · Anxiety (1 work) · Applied Psychology (1 work) · Applied Psychology (1 work) · Brand Loyalty (1 work) · Brand management (1 work)

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