Vidar Bakkeli
Biographic Data
| ID | 6180184 |
|---|---|
| NAME | Vidar Bakkeli |
| GIVEN NAMES | Vidar |
| FAMILY NAME | Bakkeli |
| SIGNATURE | BAKKELI V |
| AFFILIATIONS | Work Research Institute OsloMet—Oslo Metropolitan University Oslo Norway |
| ORCID | 0000-0001-7020-0938 |
| VERIFIED | Yes |
| TOTAL WORKS | 5 |
| TOTAL CITATIONS | 6 |
| AUTHOR COUNT | 5 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2020 |
| LATEST PUBLICATION YEAR | 2023 |
| H-INDEX | 2 |
Handling Tensions in Frontline Policy Implementation
Policy implementation in public frontline service organizations is characterized by tensions between old and new institutional configurations. This study explores how frontline supervisors handled tensions when implementing a disruptive activation service intervention in local Norwegian Labor and Welfare Administration agencies. The empirical analysis is based on in-depth interviews and ethnographic fieldwork in two frontline organizations from 2…
Predictors of satisfaction with digital follow‐up in Norwegian Labor and Welfare Administration
This study examines predictors of satisfaction with digital follow‐up among young people in the Norwegian Labor and Welfare Administration (NAV). A total of 1195 young employment seekers were recruited across Norway. Participants completed a cross‐sectional online survey comprising demographic questions, general questions on service quality, digital services, and open‐ended questions on their experiences with NAV. Using a mixed‐methods approach, …
Evidence-based activation work and service individualisation
Evidence-based interventions standardise frontline social services, but may also promote policy ideals like service individualisation and client involvement. This article examines how clients and frontline workers experience activities within an evidence-based intervention known as Individual Placement and Support (IPS) in the Norwegian Labour and Welfare Administration. The article draws on interviews and fieldwork conducted in one frontline off…
From “what works” to “making it work”
Evidence‐based standards are becoming increasingly influential in frontline services connected to labor market inclusion of vulnerable citizens. To increase our understanding of standardization in such public service delivery, this study draws on interviews and ethnographic fieldwork from two frontline offices in the Norwegian Labour and Welfare Administration (2017–2018) that use the evidence‐based Individual Placement and Support (IPS) standard…
Developing an App Could Be the Wrong Place to Start’
Introduction: There has been an increased focus on the search for innovative ways to use technology to improve public welfare services. However, this focus has been less apparent among municipal substance abuse follow-up and aftercare services. Historically, this is a field that has had weak user involvement. Therefore, we have explored user ideas and reflections on whether and how technological innovation can improve these services. \nMethod: We…
From “what works” to “making it work”
Evidence‐based standards are becoming increasingly influential in frontline services connected to labor market inclusion of vulnerable citizens. To increase our understanding of standardization in such public service delivery, this study draws on interviews and ethnographic fieldwork from two frontline offices in the Norwegian Labour and Welfare Administration (2017–2018) that use the evidence‐based Individual Placement and Support (IPS) standard…
Evidence-based activation work and service individualisation
Evidence-based interventions standardise frontline social services, but may also promote policy ideals like service individualisation and client involvement. This article examines how clients and frontline workers experience activities within an evidence-based intervention known as Individual Placement and Support (IPS) in the Norwegian Labour and Welfare Administration. The article draws on interviews and fieldwork conducted in one frontline off…
Developing an App Could Be the Wrong Place to Start’
Introduction: There has been an increased focus on the search for innovative ways to use technology to improve public welfare services. However, this focus has been less apparent among municipal substance abuse follow-up and aftercare services. Historically, this is a field that has had weak user involvement. Therefore, we have explored user ideas and reflections on whether and how technological innovation can improve these services. \nMethod: We…
Evidence-based activation work and service individualisation
Evidence-based interventions standardise frontline social services, but may also promote policy ideals like service individualisation and client involvement. This article examines how clients and frontline workers experience activities within an evidence-based intervention known as Individual Placement and Support (IPS) in the Norwegian Labour and Welfare Administration. The article draws on interviews and fieldwork conducted in one frontline off…
From “what works” to “making it work”
Evidence‐based standards are becoming increasingly influential in frontline services connected to labor market inclusion of vulnerable citizens. To increase our understanding of standardization in such public service delivery, this study draws on interviews and ethnographic fieldwork from two frontline offices in the Norwegian Labour and Welfare Administration (2017–2018) that use the evidence‐based Individual Placement and Support (IPS) standard…
Handling Tensions in Frontline Policy Implementation
Policy implementation in public frontline service organizations is characterized by tensions between old and new institutional configurations. This study explores how frontline supervisors handled tensions when implementing a disruptive activation service intervention in local Norwegian Labor and Welfare Administration agencies. The empirical analysis is based on in-depth interviews and ethnographic fieldwork in two frontline organizations from 2…
Predictors of satisfaction with digital follow‐up in Norwegian Labor and Welfare Administration
This study examines predictors of satisfaction with digital follow‐up among young people in the Norwegian Labor and Welfare Administration (NAV). A total of 1195 young employment seekers were recruited across Norway. Participants completed a cross‐sectional online survey comprising demographic questions, general questions on service quality, digital services, and open‐ended questions on their experiences with NAV. Using a mixed‐methods approach, …
Business (5 works) · Marketing (5 works) · Political science (5 works) · Public relations (4 works) · Service (business (4 works) · Norwegian (3 works) · Psychology (3 works) · Welfare (3 works) · Computer Science (2 works) · Flexibility (engineering (2 works)