Mamata Jenamani
Biographic Data
| ID | 6277958 |
|---|---|
| NAME | Mamata Jenamani |
| GIVEN NAMES | Mamata |
| FAMILY NAME | Jenamani |
| SIGNATURE | JENAMANI M |
| AFFILIATIONS | Indian Institute of Technology Kharagpur |
| ORCID | 0000-0002-9642-657X |
| VERIFIED | Yes |
| TOTAL WORKS | 4 |
| TOTAL CITATIONS | 10 |
| AUTHOR COUNT | 4 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2006 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 2 |
Service Innovation Intentions and Sustainability Transitions
The transition towards sustainable, service‐based business models is critical for addressing operational inefficiencies in emerging economies. Cooling‐as‐a‐Service (CaaS), a servitization model replacing asset ownership with pay‐per‐use cooling, offers a promising pathway for the Indian food cold chain. This study investigates the determinants of CaaS adoption intentions among Indian stakeholders using an augmented theory of planned behaviour (TP…
Determinants of sustainability and prosperity in Indian cities
Urban growth in Indian cities
Design benchmarking, user behavior analysis and link‐structure personalization in commercial web sites
Purpose To create a benchmark for design evaluation of commercial web sites, to model customers' site navigation behavior, and to develop and implement algorithms for link‐structure personalization. Design/methodology/approach The principal methodology used for design benchmarking is a survey of corporate web sites of some US Fortune 500 companies and top Indian companies and statistical analysis of the data so collected. The principal methodolog…
Design benchmarking, user behavior analysis and link‐structure personalization in commercial web sites
Purpose To create a benchmark for design evaluation of commercial web sites, to model customers' site navigation behavior, and to develop and implement algorithms for link‐structure personalization. Design/methodology/approach The principal methodology used for design benchmarking is a survey of corporate web sites of some US Fortune 500 companies and top Indian companies and statistical analysis of the data so collected. The principal methodolog…
Urban growth in Indian cities
Determinants of sustainability and prosperity in Indian cities
Service Innovation Intentions and Sustainability Transitions
The transition towards sustainable, service‐based business models is critical for addressing operational inefficiencies in emerging economies. Cooling‐as‐a‐Service (CaaS), a servitization model replacing asset ownership with pay‐per‐use cooling, offers a promising pathway for the Indian food cold chain. This study investigates the determinants of CaaS adoption intentions among Indian stakeholders using an augmented theory of planned behaviour (TP…
Customer Service Quality and Loyalty (2 works) · Development economics (2 works) · Economic growth (2 works) · Economics (2 works) · Fiscal Policy and Economic Growth (2 works) · Geography (2 works) · Sustainability (2 works) · Urbanization (2 works) · AI in Service Interactions (1 works) · Benchmark (surveying (1 works)