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M Ramkumar

Biographic Data

ID6295000
NAMEM Ramkumar
GIVEN NAMESM
FAMILY NAMERamkumar
SIGNATURERAMKUMAR M
AFFILIATIONSIndian Institute of Management Raipur
ORCID0000-0002-7788-4110
VERIFIEDYes
TOTAL WORKS4
TOTAL CITATIONS1
AUTHOR COUNT4
EDITOR COUNT0
FIRST PUBLICATION YEAR2018
LATEST PUBLICATION YEAR2025
H-INDEX1
  • Exploring the impact of metaverse adoption on sustainability outcomes in retail organizations

    Open Access•Θάνος Παπαδόπουλος, Thanos Papadopoulos et al.•ARTICLE•Technological Forecasting and…•2025

    The metaverse presents an opportunity for retailers' sustainability in how its value can be created with efficient resources, inclusivity, and less waste. Nevertheless, the relationship between metaverse adoption and sustainability outcomes is not sufficiently explored in the literature. Building on the Dynamic Capability View (DCV) and employing a two-study mixed method approach, it is examined how metaverse adoption affects the economic, enviro…

  • Exploring user adoption in metaverse tourism

    Aparnita saha, Daniel Inbaraj Jublee et al.•ARTICLE•Tourism Recreation Research•2025•References: 143

  • Customer expectations in the hotel industry during the Covid-19 pandemic

    Mihir P Mehta, Gopal Kumar et al.•ARTICLE•Tourism Recreation Research•2023•Cited by: 1•References: 34

    Hotel industry is the one which has confronted the unprecedented effect of the coronavirus disease 2019 (COVID-19) pandemic to significant social and economic risks. The COVID-19 pandemic has challenged the tourism across the globe and impacted hospitality in hotel industry severely. This study aims to assess customer satisfaction by carrying sentiment analysis and topic modelling over customer reviews on the hospitality provided by hotels in dif…

  • A multi-criteria decision making approach for the urban renewal in Southern India

    Open Access•Vijaya Kumar Manupati, M Ramkumar et al.•ARTICLE•Sustainable Cities and Society•2018

  • Customer expectations in the hotel industry during the Covid-19 pandemic

    Mihir P Mehta, Gopal Kumar et al.•ARTICLE•Tourism Recreation Research•2023•Cited by: 1•References: 34

    Hotel industry is the one which has confronted the unprecedented effect of the coronavirus disease 2019 (COVID-19) pandemic to significant social and economic risks. The COVID-19 pandemic has challenged the tourism across the globe and impacted hospitality in hotel industry severely. This study aims to assess customer satisfaction by carrying sentiment analysis and topic modelling over customer reviews on the hospitality provided by hotels in dif…

  • A multi-criteria decision making approach for the urban renewal in Southern India

    Open Access•Vijaya Kumar Manupati, M Ramkumar et al.•ARTICLE•Sustainable Cities and Society•2018

  • Customer expectations in the hotel industry during the Covid-19 pandemic

    Mihir P Mehta, Gopal Kumar et al.•ARTICLE•Tourism Recreation Research•2023•Cited by: 1•References: 34

    Hotel industry is the one which has confronted the unprecedented effect of the coronavirus disease 2019 (COVID-19) pandemic to significant social and economic risks. The COVID-19 pandemic has challenged the tourism across the globe and impacted hospitality in hotel industry severely. This study aims to assess customer satisfaction by carrying sentiment analysis and topic modelling over customer reviews on the hospitality provided by hotels in dif…

  • Exploring the impact of metaverse adoption on sustainability outcomes in retail organizations

    Open Access•Θάνος Παπαδόπουλος, Thanos Papadopoulos et al.•ARTICLE•Technological Forecasting and…•2025

    The metaverse presents an opportunity for retailers' sustainability in how its value can be created with efficient resources, inclusivity, and less waste. Nevertheless, the relationship between metaverse adoption and sustainability outcomes is not sufficiently explored in the literature. Building on the Dynamic Capability View (DCV) and employing a two-study mixed method approach, it is examined how metaverse adoption affects the economic, enviro…

  • Exploring user adoption in metaverse tourism

    Aparnita saha, Daniel Inbaraj Jublee et al.•ARTICLE•Tourism Recreation Research•2025•References: 143

Business (3 works) · Computer Science (3 works) · Geography (2 works) · Marketing (2 works) · Tourism (2 works) · AI in Service Interactions (1 work) · Consumer Retail Behavior Studies (1 work) · Context (archaeology (1 work) · Coronavirus disease 2019 (COVID-19 (1 work) · COVID-19 Pandemic Impacts (1 work)

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