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Kartal Dogukan Ciki

Biographic Data

ID6295309
NAMEKartal Dogukan Ciki
GIVEN NAMESKartal Dogukan
FAMILY NAMECiki
SIGNATURECIKI K D
AFFILIATIONSİstanbul Gelişim Üniversitesi
ORCID0000-0002-8307-8561
VERIFIEDYes
TOTAL WORKS10
TOTAL CITATIONS1
WORKS AS AUTHOR10
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2024
LATEST PUBLICATION YEAR2026
H-INDEX1
  • Wasn’t it all inclusive? A qualitative study of hotel customers’ stealing behaviors in all inclusive

    Kartal Dogukan Ciki, Mert Ogretmenoglu et al.•ARTICLE•Consumer Behavior•2026

    Purpose The purpose of this research is to reveal the underlying reasons for stealing behavior among customers staying at all-inclusive hotels and to identify prevention strategies from the perspectives of both staff members and department managers. Design/methodology/approach This paper adopted qualitative research methods. Data were collected through semistructured interviews with 20 managers and staff members at various levels in all-inclusive…

  • Child-Friendly Hospitality as a Service Ecosystem

    Open Access•Kartal Dogukan Ciki•ARTICLE•SAGE Open•2026

    The aim of this research is to reveal the components of child-friendly hotel experience by analyzing the holiday experiences of families staying in child-friendly hotels through online reviews. Adopting a qualitative case study design, the research draws upon the theoretical lens of the service ecosystem approach, which conceptualizes value as co-created through the dynamic interactions among multiple actors including guests, children, hotel staf…

  • The Role of User Satisfaction in Mediating the Effectiveness of Online Travel Platform Content on Tourists' Behavioral Intentions

    Open Access•Kartal Dogukan Ciki, Onur Cuneyt Kahraman et al.•ARTICLE•International Journal of Tourism…•2026

    This paper examines how the quality of content offered on online travel platforms impacts user satisfaction. It also aims to reveal the role of user satisfaction in mediating users' travel‐related behavioral intentions based on the stimulus–organism–response model and the theory of planned behavior. A survey ( N = 258) was conducted among individuals living in Türkiye who follow travel channels with travel content on online platforms. Findings su…

  • Narratives of medical tourists travelling for hair transplant

    Haluk Tanriverdi, Kartal Dogukan Ciki et al.•ARTICLE•Tourism Recreation Research•2026•Cited by: 1•References: 57

  • Antecedents of cave visitors’ revisit intentions in the context of self-determination theory

    Kartal Dogukan Ciki, M Murat KIZANLIKLI et al.•ARTICLE•Current Issues in Tourism•2025

    Based on self-determination theory as a conceptual framework, the aim of this study is to reveal the relationships amongst cave visitors’ experiences, motivation, satisfaction and revisit intention. In order to test the conceptual model designed in line with the objectives of the study, a survey was conducted amongst a sample of 312 visitors to Dupnisa Cave in Turkey. The analysis showed that visitors’ motivation and cave experience positively in…

  • Unveiling the key dimensions shaping visitor experiences in cave tourism through a content analysis approach

    Haluk Tanriverdi, Kartal Dogukan Ciki et al.•ARTICLE•Current Issues in Tourism•2025

    This research investigates the experiential dimensions of cave tourism by analysing visitor experiences through user-generated content. A qualitative case study approach was adopted, utilising TripAdvisor reviews as the primary data source due to its relevance and widespread use in tourism research. Visitor comments were collected over a 20-day period between late July and early August 2024, covering reviews from 2019 to 2024. The findings reveal…

  • Travelling with digital guides

    Kartal Dogukan Ciki, Mert Ogretmenoglu et al.•ARTICLE•Tourism Recreation Research•2025•References: 71

  • Guiding the way to sustainability

    Mert Ogretmenoglu, Kartal Dogukan Ciki et al.•ARTICLE•Tourism Recreation Research•2025•References: 65

  • Revealing the relationships of trust in chatbot applications in the accommodation sector with consumer innovativeness and purchase intention

    Open Access•Haluk Tanriverdi, Kartal Dogukan Ciki•ARTICLE•Podium Sport Leisure and Tourism…•2024

    Objective: The approaches of innovative consumers who have benefited from the chatbot applications of accommodation businesses operating in Istanbul to chatbot applications have been examined. The aim of the research is to determine whether there is a relationship between consumers' trust in chatbot applications and their level of innovativeness and purchase intentions.Method: The sample of the research was reached by convenience sampling method …

  • Examining the relationships among nature-based tourists’ travel motivations, ecologically responsible attitudes and subjective well-being within the scope of self-determination theory

    Kartal Dogukan Ciki, Haluk Tanriverdi•ARTICLE•Current Issues in Tourism•2024

    The main purpose of this study is to reveal the relationships between nature-based tourists’ self-determined travel motivations, ecologically responsible attitudes and subjective well-being within the scope of self-determination theory. Empirical analyses show that there are positive relationships between nature-based tourists’ self-determined travel motivations, ecologically responsible attitudes and subjective well-being. The conceptual model w…

  • Narratives of medical tourists travelling for hair transplant

    Haluk Tanriverdi, Kartal Dogukan Ciki et al.•ARTICLE•Tourism Recreation Research•2026•Cited by: 1•References: 57

  • Revealing the relationships of trust in chatbot applications in the accommodation sector with consumer innovativeness and purchase intention

    Open Access•Haluk Tanriverdi, Kartal Dogukan Ciki•ARTICLE•Podium Sport Leisure and Tourism…•2024

    Objective: The approaches of innovative consumers who have benefited from the chatbot applications of accommodation businesses operating in Istanbul to chatbot applications have been examined. The aim of the research is to determine whether there is a relationship between consumers' trust in chatbot applications and their level of innovativeness and purchase intentions.Method: The sample of the research was reached by convenience sampling method …

  • Examining the relationships among nature-based tourists’ travel motivations, ecologically responsible attitudes and subjective well-being within the scope of self-determination theory

    Kartal Dogukan Ciki, Haluk Tanriverdi•ARTICLE•Current Issues in Tourism•2024

    The main purpose of this study is to reveal the relationships between nature-based tourists’ self-determined travel motivations, ecologically responsible attitudes and subjective well-being within the scope of self-determination theory. Empirical analyses show that there are positive relationships between nature-based tourists’ self-determined travel motivations, ecologically responsible attitudes and subjective well-being. The conceptual model w…

  • Antecedents of cave visitors’ revisit intentions in the context of self-determination theory

    Kartal Dogukan Ciki, M Murat KIZANLIKLI et al.•ARTICLE•Current Issues in Tourism•2025

    Based on self-determination theory as a conceptual framework, the aim of this study is to reveal the relationships amongst cave visitors’ experiences, motivation, satisfaction and revisit intention. In order to test the conceptual model designed in line with the objectives of the study, a survey was conducted amongst a sample of 312 visitors to Dupnisa Cave in Turkey. The analysis showed that visitors’ motivation and cave experience positively in…

  • Unveiling the key dimensions shaping visitor experiences in cave tourism through a content analysis approach

    Haluk Tanriverdi, Kartal Dogukan Ciki et al.•ARTICLE•Current Issues in Tourism•2025

    This research investigates the experiential dimensions of cave tourism by analysing visitor experiences through user-generated content. A qualitative case study approach was adopted, utilising TripAdvisor reviews as the primary data source due to its relevance and widespread use in tourism research. Visitor comments were collected over a 20-day period between late July and early August 2024, covering reviews from 2019 to 2024. The findings reveal…

  • Travelling with digital guides

    Kartal Dogukan Ciki, Mert Ogretmenoglu et al.•ARTICLE•Tourism Recreation Research•2025•References: 71

  • Guiding the way to sustainability

    Mert Ogretmenoglu, Kartal Dogukan Ciki et al.•ARTICLE•Tourism Recreation Research•2025•References: 65

  • Wasn’t it all inclusive? A qualitative study of hotel customers’ stealing behaviors in all inclusive

    Kartal Dogukan Ciki, Mert Ogretmenoglu et al.•ARTICLE•Consumer Behavior•2026

    Purpose The purpose of this research is to reveal the underlying reasons for stealing behavior among customers staying at all-inclusive hotels and to identify prevention strategies from the perspectives of both staff members and department managers. Design/methodology/approach This paper adopted qualitative research methods. Data were collected through semistructured interviews with 20 managers and staff members at various levels in all-inclusive…

  • Child-Friendly Hospitality as a Service Ecosystem

    Open Access•Kartal Dogukan Ciki•ARTICLE•SAGE Open•2026

    The aim of this research is to reveal the components of child-friendly hotel experience by analyzing the holiday experiences of families staying in child-friendly hotels through online reviews. Adopting a qualitative case study design, the research draws upon the theoretical lens of the service ecosystem approach, which conceptualizes value as co-created through the dynamic interactions among multiple actors including guests, children, hotel staf…

  • The Role of User Satisfaction in Mediating the Effectiveness of Online Travel Platform Content on Tourists' Behavioral Intentions

    Open Access•Kartal Dogukan Ciki, Onur Cuneyt Kahraman et al.•ARTICLE•International Journal of Tourism…•2026

    This paper examines how the quality of content offered on online travel platforms impacts user satisfaction. It also aims to reveal the role of user satisfaction in mediating users' travel‐related behavioral intentions based on the stimulus–organism–response model and the theory of planned behavior. A survey ( N = 258) was conducted among individuals living in Türkiye who follow travel channels with travel content on online platforms. Findings su…

  • Narratives of medical tourists travelling for hair transplant

    Haluk Tanriverdi, Kartal Dogukan Ciki et al.•ARTICLE•Tourism Recreation Research•2026•Cited by: 1•References: 57

Tourism (9 works) · Diverse Aspects of Tourism Research (5 works) · Business (4 works) · Geography (4 works) · Archaeology (3 works) · Computer Science (3 works) · Digital Marketing and Social Media (3 works) · Recreation, Leisure, Wilderness Management (3 works) · Advertising (2 works) · AI in Service Interactions (2 works)

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