Berta Ferrer-Rosell

Biographic Data

ID6304572
NAMEBerta Ferrer-Rosell
GIVEN NAMESBerta
FAMILY NAMEFerrer-Rosell
SIGNATUREFERRER-ROSELL B
AFFILIATIONSUniversitat de Lleida
ORCID0000-0001-5554-0782
VERIFIEDYes
TOTAL WORKS12
TOTAL CITATIONS48
WORKS AS AUTHOR10
WORKS AS EDITOR2
FIRST PUBLICATION YEAR2014
LATEST PUBLICATION YEAR2025
H-INDEX4

  • A compositional analysis of emotions in Airbnb reviews

    Júlia Martí-Ochoa, Berta Ferrer-Rosell et al.ARTICLETourism Recreation Research2025References: 3

    With a focus on personalized travel experiences, platforms like Airbnb have revolutionized tourist interactions by offering authentic local experiences, from cooking classes with locals to city tours. This study addresses the gap in understanding emotions expressed in online versus face-to-face Airbnb experiences. This research utilizes the DistilRoBERTa method and compositional data analysis (CoDa) on peer-to-peer platforms. By examining Airbnb …

  • Impact of Crisis and Resilience Communication on Destination Image and Tourists Behaviour

    Open AccessAlba-María Martínez-Sala, Assumpció Huertas et al.ARTICLEEl Profesional de la Informacion2024References: 5

    Resilience communication is a fundamental tool for destinations to improve their image and recover after a crisis. Social media are also important tools for tourism communication and for creating tourist experiences and destination image. Therefore, social media are key tools for crisis communication. Based on a series of hypotheses, this paper proposes a conceptual model of crisis communication management that responds to the need to establish a…

  • The Voice of the Guests

    Open AccessJúlia Martí-Ochoa, Eva Martín-Fuentes et al.ARTICLEEl Profesional de la Informacion2024References: 2

    User-generated content on social media has led to a new form of communication known as electronic word of mouth, which generates millions of comments about goods and services on the internet every day. This openly accessible content is crucial for prospective consumers as it helps in decision-making, but it is also valuable for product or service providers, as it allows them to improve their businesses based on user reviews, some of which are hig…

  • Airbnb on TikTok

    Open AccessJúlia Martí-Ochoa, Eva Martín-Fuentes et al.ARTICLESocial Science Computer Review2024Cited by: 3References: 8

    This study delves into Airbnb’s brand presence on TikTok by analyzing textual content in posts, and human audio in videos. This approach aims to decipher the brand narrative and gauge user engagement. In the dynamic realm of social media marketing, TikTok has emerged as a key platform in shaping brand perception. This research specifically concentrates on Airbnb’s content, distinguishing between official narratives and user-generated content (UGC…

  • Information and Communication Technologies in Tourism 2023

    Open AccessBerta Ferrer-Rosell, David Massimo et al.EDITORBOOKInformation and Communication…2023

    This open access book provides an extensive overview of the usage of information and communication technologies in the tourism and hospitality industry

  • Capítulo 8. La construcción de la imagen del destino en Internet

    Open AccessEstela Mariné-Roig, Estela Mariné Roig et al.ARTICLEEspejo de Monografías de…2022

    El objetivo del presente estudio es proponer un marco teórico y metodológico para analizar la imagen en línea de los destinos turísticos a partir de contenido audiovisual y textual generado por los viajeros y compartido en las redes sociales. El marco se aplica a una muestra aleatoria de 375.000 reseñas, escritas en inglés, entre 2014 y 2018, por visitantes de la Comunidad Valenciana. Palabras clave: Imagen de un destino; reseña de viaje en línea…

  • Information and Communication Technologies in Tourism 2022

    Open AccessDemos Parapanos, Eleni Michopoulou et al.EDITORBOOKInformation and Communication…2022

    The service sector including tourism and hospitality have recognized the need for a turn to a customer-centric approach that primarily values tourists’ needs, wants, preferences and requirements as major determinants in travel decisions. Considering that mobile devices are becoming travel buddies and that their use is profoundly influencing traveller’s journey highlights the need of Gamification. As a relatively new phenomenon in the industry, mo…

  • Destination image analytics for tourism design

    Open AccessLidija Lalicic, Estela Mariné-Roig et al.ARTICLEAnnals of Tourism Research2020Cited by: 16References: 2

  • Measuring Gastronomic Image Online

    Open AccessEstela Mariné-Roig, Berta Ferrer-Rosell et al.ARTICLEInternational Journal of…2019

    Culinary or gastronomic tourism has become one of the main exponents of cultural tourism and a key element of a destination's image identity. Since travellers consult and produce online travel reviews (OTR) before and during a trip, this research aims to provide and implement a framework for analysing OTRs of dining establishments to measure their contribution to destination image formation in their designative (cognitive) and appraisive (affecti…

  • Rural cooperatives in the digital age

    Open AccessEduard Cristóbal Fransi, Yolanda Montegut-Salla et al.ARTICLEJournal of Rural Studies2019Cited by: 7References: 2

  • Measuring the gap between projected and perceived destination images of Catalonia using compositional analysis

    Open AccessEstela Mariné-Roig, Berta Ferrer-RosellARTICLETourism Management2018Cited by: 13References: 73

  • Package and no-frills air carriers as moderators of length of stay

    Open AccessBerta Ferrer-Rosell, Esther Martínez-Garcia et al.ARTICLETourism Management2014Cited by: 9References: 34