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Francisco Femenia-Serra

Biographic Data

ID6305828
NAMEFrancisco Femenia-Serra
GIVEN NAMESFrancisco
FAMILY NAMEFemenia-Serra
SIGNATUREFEMENIA-SERRA F
AFFILIATIONSUniversidad Complutense de Madrid
ORCID0000-0003-3829-6196
VERIFIEDYes
TOTAL WORKS6
TOTAL CITATIONS16
AUTHOR COUNT6
EDITOR COUNT0
FIRST PUBLICATION YEAR2018
LATEST PUBLICATION YEAR2026
H-INDEX2
  • The geographies of Instagram

    Francisco Femenia-Serra, Stefan Gößling et al.•ARTICLE•Current Issues in Tourism•2026

    Building on travel envy and influence in tourism as conceptual frameworks, this study analyses the geographical mobility of social media travel influencers and how they select, represent tourism destinations, and inspire their followers to visit them. Through a mixed-methods approach, including netnography, quantitative and spatial analysis, a total of 34,698 posts from influencers and 9,615 comments from followers, covering a period of three yea…

  • Sustainable tourism indicators

    Josep Antoni Ivars Baidal, José Fernando Vera Rebollo et al.•ARTICLE•Journal of Sustainable Tourism•2023

    Indicators are a fundamental tool for destinations in their progress towards a more sustainable tourism development. However, the lack of real progress and the accelerated technological change are obliging policy makers to rethink the existing indicator systems. This paper examines the relationship between smart cities and destinations and sustainable tourism indicators by analyzing proposals at different scales. It provides a critical review of …

  • Smart city and smart destination planning

    Open Access•Josep Antoni Ivars Baidal, Josep A Ivars-Baidal et al.•ARTICLE•Cities•2023•Cited by: 2•References: 74

    The impact of technology on tourist cities and destinations has led to the emergence of renewed management approaches that seek to adapt the planning processes to new challenges and opportunities derived from the smart scenario. The smart city and smart tourist destination approaches are aimed at improving efficiency in management, the quality of life of the residents and the tourist experiences. However, little is known about how these ideas are…

  • Is smart scary? A mixed-methods study on privacy in smart tourism

    Francisco Femenia-Serra, Athina Ioannou et al.•ARTICLE•Current Issues in Tourism•2022

    This paper investigates privacy concerns in smart tourism, in which personal data fuels systems and services developed to enhance tourists’ experiences. A mixed-methods approach, involving semi-structured interviews (N = 34) and a survey among travellers from the UK and Spain (N = 1,019), was adopted. Findings from the qualitative study suggest that privacy concerns in smart tourism are built on preceding factors, including risk associated with u…

  • Instagram travel influencers in #quarantine

    Open Access•Francisco Femenia-Serra, Ulrike Gretzel et al.•ARTICLE•Tourism Management•2022•Cited by: 11•References: 48

  • Do smart tourism destinations really work? The case of Benidorm

    Francisco Femenia-Serra, Josep Antoni Ivars Baidal•ARTICLE•Asia Pacific Journal of Tourism…•2018•Cited by: 3•References: 9

    Smart Destinations (SDs) have gained momentum in tourism research, but despite the growing body of literature devoted to the topic, some critical dimensions continue to be under-researched. Real fulfilment of two of the main objectives of SDs, namely enhancing tourists’ experiences and improving destinations management, remains largely unknown. By taking as a relevant case the destination of Benidorm, its smart destination strategy and solutions,…

  • Instagram travel influencers in #quarantine

    Open Access•Francisco Femenia-Serra, Ulrike Gretzel et al.•ARTICLE•Tourism Management•2022•Cited by: 11•References: 48

  • Do smart tourism destinations really work? The case of Benidorm

    Francisco Femenia-Serra, Josep Antoni Ivars Baidal•ARTICLE•Asia Pacific Journal of Tourism…•2018•Cited by: 3•References: 9

    Smart Destinations (SDs) have gained momentum in tourism research, but despite the growing body of literature devoted to the topic, some critical dimensions continue to be under-researched. Real fulfilment of two of the main objectives of SDs, namely enhancing tourists’ experiences and improving destinations management, remains largely unknown. By taking as a relevant case the destination of Benidorm, its smart destination strategy and solutions,…

  • Smart city and smart destination planning

    Open Access•Josep Antoni Ivars Baidal, Josep A Ivars-Baidal et al.•ARTICLE•Cities•2023•Cited by: 2•References: 74

    The impact of technology on tourist cities and destinations has led to the emergence of renewed management approaches that seek to adapt the planning processes to new challenges and opportunities derived from the smart scenario. The smart city and smart tourist destination approaches are aimed at improving efficiency in management, the quality of life of the residents and the tourist experiences. However, little is known about how these ideas are…

  • Do smart tourism destinations really work? The case of Benidorm

    Francisco Femenia-Serra, Josep Antoni Ivars Baidal•ARTICLE•Asia Pacific Journal of Tourism…•2018•Cited by: 3•References: 9

    Smart Destinations (SDs) have gained momentum in tourism research, but despite the growing body of literature devoted to the topic, some critical dimensions continue to be under-researched. Real fulfilment of two of the main objectives of SDs, namely enhancing tourists’ experiences and improving destinations management, remains largely unknown. By taking as a relevant case the destination of Benidorm, its smart destination strategy and solutions,…

  • Is smart scary? A mixed-methods study on privacy in smart tourism

    Francisco Femenia-Serra, Athina Ioannou et al.•ARTICLE•Current Issues in Tourism•2022

    This paper investigates privacy concerns in smart tourism, in which personal data fuels systems and services developed to enhance tourists’ experiences. A mixed-methods approach, involving semi-structured interviews (N = 34) and a survey among travellers from the UK and Spain (N = 1,019), was adopted. Findings from the qualitative study suggest that privacy concerns in smart tourism are built on preceding factors, including risk associated with u…

  • Instagram travel influencers in #quarantine

    Open Access•Francisco Femenia-Serra, Ulrike Gretzel et al.•ARTICLE•Tourism Management•2022•Cited by: 11•References: 48

  • Sustainable tourism indicators

    Josep Antoni Ivars Baidal, José Fernando Vera Rebollo et al.•ARTICLE•Journal of Sustainable Tourism•2023

    Indicators are a fundamental tool for destinations in their progress towards a more sustainable tourism development. However, the lack of real progress and the accelerated technological change are obliging policy makers to rethink the existing indicator systems. This paper examines the relationship between smart cities and destinations and sustainable tourism indicators by analyzing proposals at different scales. It provides a critical review of …

  • Smart city and smart destination planning

    Open Access•Josep Antoni Ivars Baidal, Josep A Ivars-Baidal et al.•ARTICLE•Cities•2023•Cited by: 2•References: 74

    The impact of technology on tourist cities and destinations has led to the emergence of renewed management approaches that seek to adapt the planning processes to new challenges and opportunities derived from the smart scenario. The smart city and smart tourist destination approaches are aimed at improving efficiency in management, the quality of life of the residents and the tourist experiences. However, little is known about how these ideas are…

  • The geographies of Instagram

    Francisco Femenia-Serra, Stefan Gößling et al.•ARTICLE•Current Issues in Tourism•2026

    Building on travel envy and influence in tourism as conceptual frameworks, this study analyses the geographical mobility of social media travel influencers and how they select, represent tourism destinations, and inspire their followers to visit them. Through a mixed-methods approach, including netnography, quantitative and spatial analysis, a total of 34,698 posts from influencers and 9,615 comments from followers, covering a period of three yea…

Tourism (6 works) · Business (5 works) · Destinations (4 works) · Geography (4 works) · Marketing (4 works) · Computer Science (3 works) · Political science (3 works) · Advertising (2 works) · Computer security (2 works) · Corporate governance (2 works)

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