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Kevin Desouza

Biographic Data

ID6309904
NAMEKevin Desouza
GIVEN NAMESKevin
FAMILY NAMEDesouza
SIGNATUREDESOUZA K
AFFILIATIONSQUT Business School, Queensland University of Technology, 2 George Street, Brisbane, QLD 4000, Australia
VERIFIEDNo
TOTAL WORKS5
TOTAL CITATIONS2
WORKS AS AUTHOR5
WORKS AS EDITOR0
FIRST PUBLICATION YEAR2010
LATEST PUBLICATION YEAR2025
H-INDEX1
  • Public perceptions of responsible AI in local government

    Open Access•Anne David, Tan Yigitcanlar et al.•ARTICLE•Government Information Quarterly•2025•Cited by: 1•References: 12

  • Understanding local government responsible AI strategy

    Open Access•Anne David, Tan Yigitcanlar et al.•ARTICLE•Cities•2024•Cited by: 1•References: 68

    The burgeoning capabilities of artificial intelligence (AI) have prompted numerous local governments worldwide to consider its integration into their operations. Nevertheless, instances of notable AI failures have heightened ethical concerns, emphasising the imperative for local governments to approach the adoption of AI technologies in a responsible manner. While local government AI guidelines endeavour to incorporate characteristics of responsi…

  • Contributions and Risks of Artificial Intelligence (AI) in Building Smarter Cities

    Open Access•Tan Yigitcanlar, Kevin Desouza et al.•ARTICLE•Energies•2020

    Artificial intelligence (AI) is one of the most disruptive technologies of our time. Interest in the use of AI for urban innovation continues to grow. Particularly, the rise of smart cities—urban locations that are enabled by community, technology, and policy to deliver productivity, innovation, livability, wellbeing, sustainability, accessibility, good governance, and good planning—has increased the demand for AI-enabled innovations. There is, n…

  • Chatbot-mediated public service delivery

    Open Access•Tendai Makasi, Alireza Nili et al.•ARTICLE•First Monday•2020

    Chatbots — computer programs designed to interactively engage with users, replicating humanlike conversational capabilities during service encounters — have been increasingly deployed across a wide range of Internet-based public services. While chatbots provide several advantages (e.g., improved user experience with reduced waiting times to service access), the surge of chatbot use in public service delivery has frequently been plagued with contr…

  • Role of Internet-based information flows and technologies in electoral revolutions

    Open Access•Volodymyr Lysenko, Kevin C Desouza et al.•ARTICLE•First Monday•2010

    Internet-based information and communication technologies (ICTs) and the information flows they support have played an important role in the advancement of society. In this paper we investigate the role of Internet-based ICTs in electoral revolutions. Employing a case study approach, we examine the part played by ICTs during the Orange Revolution in Ukraine (2000-2004). Roles and activities of the dissenters, as well as their associates, the incu…

  • Public perceptions of responsible AI in local government

    Open Access•Anne David, Tan Yigitcanlar et al.•ARTICLE•Government Information Quarterly•2025•Cited by: 1•References: 12

  • Understanding local government responsible AI strategy

    Open Access•Anne David, Tan Yigitcanlar et al.•ARTICLE•Cities•2024•Cited by: 1•References: 68

    The burgeoning capabilities of artificial intelligence (AI) have prompted numerous local governments worldwide to consider its integration into their operations. Nevertheless, instances of notable AI failures have heightened ethical concerns, emphasising the imperative for local governments to approach the adoption of AI technologies in a responsible manner. While local government AI guidelines endeavour to incorporate characteristics of responsi…

  • Role of Internet-based information flows and technologies in electoral revolutions

    Open Access•Volodymyr Lysenko, Kevin C Desouza et al.•ARTICLE•First Monday•2010

    Internet-based information and communication technologies (ICTs) and the information flows they support have played an important role in the advancement of society. In this paper we investigate the role of Internet-based ICTs in electoral revolutions. Employing a case study approach, we examine the part played by ICTs during the Orange Revolution in Ukraine (2000-2004). Roles and activities of the dissenters, as well as their associates, the incu…

  • Contributions and Risks of Artificial Intelligence (AI) in Building Smarter Cities

    Open Access•Tan Yigitcanlar, Kevin Desouza et al.•ARTICLE•Energies•2020

    Artificial intelligence (AI) is one of the most disruptive technologies of our time. Interest in the use of AI for urban innovation continues to grow. Particularly, the rise of smart cities—urban locations that are enabled by community, technology, and policy to deliver productivity, innovation, livability, wellbeing, sustainability, accessibility, good governance, and good planning—has increased the demand for AI-enabled innovations. There is, n…

  • Chatbot-mediated public service delivery

    Open Access•Tendai Makasi, Alireza Nili et al.•ARTICLE•First Monday•2020

    Chatbots — computer programs designed to interactively engage with users, replicating humanlike conversational capabilities during service encounters — have been increasingly deployed across a wide range of Internet-based public services. While chatbots provide several advantages (e.g., improved user experience with reduced waiting times to service access), the surge of chatbot use in public service delivery has frequently been plagued with contr…

  • Understanding local government responsible AI strategy

    Open Access•Anne David, Tan Yigitcanlar et al.•ARTICLE•Cities•2024•Cited by: 1•References: 68

    The burgeoning capabilities of artificial intelligence (AI) have prompted numerous local governments worldwide to consider its integration into their operations. Nevertheless, instances of notable AI failures have heightened ethical concerns, emphasising the imperative for local governments to approach the adoption of AI technologies in a responsible manner. While local government AI guidelines endeavour to incorporate characteristics of responsi…

  • Public perceptions of responsible AI in local government

    Open Access•Anne David, Tan Yigitcanlar et al.•ARTICLE•Government Information Quarterly•2025•Cited by: 1•References: 12

Political science (4 works) · Business (3 works) · Computer Science (3 works) · Government (linguistics (2 works) · Local government (2 works) · Public Administration (2 works) · Public Administration (2 works) · Smart Cities and Technologies (2 works) · Social Media and Politics (2 works) · The Internet (2 works)

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