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Cristina Mele

Biographic Data

ID6465882
NAMECristina Mele
GIVEN NAMESCristina
FAMILY NAMEMele
SIGNATUREMELE C
AFFILIATIONSUniversity of Naples Federico II
ORCID0000-0002-8353-8150
VERIFIEDYes
TOTAL WORKS6
TOTAL CITATIONS0
AUTHOR COUNT5
EDITOR COUNT1
FIRST PUBLICATION YEAR2014
LATEST PUBLICATION YEAR2026
H-INDEX0
  • Interdisciplinarity and epistemic reflexivity. A methodological approach to the study of later-life transitions

    Open Access•Laura Formenti, Amelia Compagni et al.•ARTICLE•Educational Gerontology•2026

    Research on later-life transitions spans multiple disciplines, yet perspectives often remain fragmented. This paper demonstrates how interdisciplinarity, guided by epistemic reflexivity, can produce a more integrated understanding of later-life transitions. Drawing on a meta-narrative review, four research traditions – education, sociology, gerontology, and management – are examined to reconstruct discipline-specific storylines and generate a cro…

  • Conceptual Insights and Research Avenues in Digital Health for the Ageing Population

    Open Access•Tiziana Russo Spena, Stefano Paolo Russo et al.•ARTICLE•Journal of Population Ageing•2026

  • Unravelling the customer journey: A conceptual framework and research agenda

    Open Access•Cristina Mele, Linda D Hollebeek et al.•ARTICLE•Technological Forecasting and…•2025

    While customer journey (CJ) research proliferates, prior studies have adopted different CJ conceptualisations, theoretical perspectives, and methods, fostering fragmentation in CJ research. Addressing this literature-based tension or gap, we systematically map the corpus of CJ literature to uncover its intellectual structure, reducing the rising fragmentation observed in this topic area. Specifically, we chart the CJ literature's evolutionary pat…

  • Smart Nudging in Education: The Impact of Voice-Based Robots on Value Co-Creation

    Open Access•Cristina Mele, Tiziana Russo Spena et al.•ARTICLE•International Journal of Social…•2025

    This study investigates the role of voice-based educational robots in fostering value co-creation focusing on how their personalised and adaptive interactions affect students’ learning practices and outcomes. Grounded in a theory-driven abductive methodology, the research draws on data from three empirical studies involving 270 undergraduate students who engaged with the voice-based robot Abii. Data collection methods included student diaries, fo…

  • Enabling Value Co-Creation in Healthcare through Blockchain Technology

    Open Access•Tiziana Russo Spena, Cristina Mele et al.•ARTICLE•International Journal of…•2022

    The COVID-19 pandemic highlighted the need to manage complex relations within the healthcare ecosystem. The role of new technologies in achieving this goal is a topic of current interest. Among them, blockchain technology is experiencing widespread application in the healthcare context. The present work investigates how this technology fosters value co-creation paths in the new digital healthcare ecosystems. To this end, a multiple case study has…

  • Theory of value co-creation: A systematic literature review

    Open Access•Marco Galvagno, Daniele Dalli et al.•ARTICLE•Managing Service Quality•2014

No prominent works on this page.

  • Theory of value co-creation: A systematic literature review

    Open Access•Marco Galvagno, Daniele Dalli et al.•ARTICLE•Managing Service Quality•2014

  • Enabling Value Co-Creation in Healthcare through Blockchain Technology

    Open Access•Tiziana Russo Spena, Cristina Mele et al.•ARTICLE•International Journal of…•2022

    The COVID-19 pandemic highlighted the need to manage complex relations within the healthcare ecosystem. The role of new technologies in achieving this goal is a topic of current interest. Among them, blockchain technology is experiencing widespread application in the healthcare context. The present work investigates how this technology fosters value co-creation paths in the new digital healthcare ecosystems. To this end, a multiple case study has…

  • Unravelling the customer journey: A conceptual framework and research agenda

    Open Access•Cristina Mele, Linda D Hollebeek et al.•ARTICLE•Technological Forecasting and…•2025

    While customer journey (CJ) research proliferates, prior studies have adopted different CJ conceptualisations, theoretical perspectives, and methods, fostering fragmentation in CJ research. Addressing this literature-based tension or gap, we systematically map the corpus of CJ literature to uncover its intellectual structure, reducing the rising fragmentation observed in this topic area. Specifically, we chart the CJ literature's evolutionary pat…

  • Smart Nudging in Education: The Impact of Voice-Based Robots on Value Co-Creation

    Open Access•Cristina Mele, Tiziana Russo Spena et al.•ARTICLE•International Journal of Social…•2025

    This study investigates the role of voice-based educational robots in fostering value co-creation focusing on how their personalised and adaptive interactions affect students’ learning practices and outcomes. Grounded in a theory-driven abductive methodology, the research draws on data from three empirical studies involving 270 undergraduate students who engaged with the voice-based robot Abii. Data collection methods included student diaries, fo…

  • Interdisciplinarity and epistemic reflexivity. A methodological approach to the study of later-life transitions

    Open Access•Laura Formenti, Amelia Compagni et al.•ARTICLE•Educational Gerontology•2026

    Research on later-life transitions spans multiple disciplines, yet perspectives often remain fragmented. This paper demonstrates how interdisciplinarity, guided by epistemic reflexivity, can produce a more integrated understanding of later-life transitions. Drawing on a meta-narrative review, four research traditions – education, sociology, gerontology, and management – are examined to reconstruct discipline-specific storylines and generate a cro…

  • Conceptual Insights and Research Avenues in Digital Health for the Ageing Population

    Open Access•Tiziana Russo Spena, Stefano Paolo Russo et al.•ARTICLE•Journal of Population Ageing•2026

Business (2 works) · Computer Science (2 works) · Conceptual framework (2 works) · Economics (2 works) · Health care (2 works) · Knowledge management (2 works) · Narrative (2 works) · Process management (2 works) · Active ageing (1 works) · Aging and Gerontology Research (1 works)

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