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Tiziana Russo Spena

Biographic Data

ID6465883
NAMETiziana Russo Spena
GIVEN NAMESTiziana Russo
FAMILY NAMESpena
SIGNATURESPENA T R
AFFILIATIONSUniversity of Naples Federico II
ORCID0000-0002-1732-6029
VERIFIEDYes
TOTAL WORKS5
TOTAL CITATIONS0
AUTHOR COUNT5
EDITOR COUNT0
FIRST PUBLICATION YEAR2022
LATEST PUBLICATION YEAR2026
H-INDEX0
  • Conceptual Insights and Research Avenues in Digital Health for the Ageing Population

    Open Access•Tiziana Russo Spena, Stefano Paolo Russo et al.•ARTICLE•Journal of Population Ageing•2026

  • Unravelling the customer journey: A conceptual framework and research agenda

    Open Access•Cristina Mele, Linda D Hollebeek et al.•ARTICLE•Technological Forecasting and…•2025

    While customer journey (CJ) research proliferates, prior studies have adopted different CJ conceptualisations, theoretical perspectives, and methods, fostering fragmentation in CJ research. Addressing this literature-based tension or gap, we systematically map the corpus of CJ literature to uncover its intellectual structure, reducing the rising fragmentation observed in this topic area. Specifically, we chart the CJ literature's evolutionary pat…

  • Smart Nudging in Education: The Impact of Voice-Based Robots on Value Co-Creation

    Open Access•Cristina Mele, Tiziana Russo Spena et al.•ARTICLE•International Journal of Social…•2025

    This study investigates the role of voice-based educational robots in fostering value co-creation focusing on how their personalised and adaptive interactions affect students’ learning practices and outcomes. Grounded in a theory-driven abductive methodology, the research draws on data from three empirical studies involving 270 undergraduate students who engaged with the voice-based robot Abii. Data collection methods included student diaries, fo…

  • Configurations to Superior Environmental Innovation Strategy: A Both–And Approach

    Open Access•Tiziana Russo Spena, Tiziana Russo-Spena et al.•ARTICLE•Organization & Environment•2022

    An effective climate change action involves the critical role that companies must play in assuring the long-term human and social well-being of future generations. In our study, we offer a more holistic, inclusive, both–and approach to the challenge of environmental innovation (EI) that uses a novel methodology to identify relevant configurations for firms engaging in a superior EI strategy. A conceptual framework is proposed that identifies six …

  • Enabling Value Co-Creation in Healthcare through Blockchain Technology

    Open Access•Tiziana Russo Spena, Cristina Mele et al.•ARTICLE•International Journal of…•2022

    The COVID-19 pandemic highlighted the need to manage complex relations within the healthcare ecosystem. The role of new technologies in achieving this goal is a topic of current interest. Among them, blockchain technology is experiencing widespread application in the healthcare context. The present work investigates how this technology fosters value co-creation paths in the new digital healthcare ecosystems. To this end, a multiple case study has…

No prominent works on this page.

  • Configurations to Superior Environmental Innovation Strategy: A Both–And Approach

    Open Access•Tiziana Russo Spena, Tiziana Russo-Spena et al.•ARTICLE•Organization & Environment•2022

    An effective climate change action involves the critical role that companies must play in assuring the long-term human and social well-being of future generations. In our study, we offer a more holistic, inclusive, both–and approach to the challenge of environmental innovation (EI) that uses a novel methodology to identify relevant configurations for firms engaging in a superior EI strategy. A conceptual framework is proposed that identifies six …

  • Enabling Value Co-Creation in Healthcare through Blockchain Technology

    Open Access•Tiziana Russo Spena, Cristina Mele et al.•ARTICLE•International Journal of…•2022

    The COVID-19 pandemic highlighted the need to manage complex relations within the healthcare ecosystem. The role of new technologies in achieving this goal is a topic of current interest. Among them, blockchain technology is experiencing widespread application in the healthcare context. The present work investigates how this technology fosters value co-creation paths in the new digital healthcare ecosystems. To this end, a multiple case study has…

  • Unravelling the customer journey: A conceptual framework and research agenda

    Open Access•Cristina Mele, Linda D Hollebeek et al.•ARTICLE•Technological Forecasting and…•2025

    While customer journey (CJ) research proliferates, prior studies have adopted different CJ conceptualisations, theoretical perspectives, and methods, fostering fragmentation in CJ research. Addressing this literature-based tension or gap, we systematically map the corpus of CJ literature to uncover its intellectual structure, reducing the rising fragmentation observed in this topic area. Specifically, we chart the CJ literature's evolutionary pat…

  • Smart Nudging in Education: The Impact of Voice-Based Robots on Value Co-Creation

    Open Access•Cristina Mele, Tiziana Russo Spena et al.•ARTICLE•International Journal of Social…•2025

    This study investigates the role of voice-based educational robots in fostering value co-creation focusing on how their personalised and adaptive interactions affect students’ learning practices and outcomes. Grounded in a theory-driven abductive methodology, the research draws on data from three empirical studies involving 270 undergraduate students who engaged with the voice-based robot Abii. Data collection methods included student diaries, fo…

  • Conceptual Insights and Research Avenues in Digital Health for the Ageing Population

    Open Access•Tiziana Russo Spena, Stefano Paolo Russo et al.•ARTICLE•Journal of Population Ageing•2026

Business (3 works) · Computer Science (3 works) · Conceptual framework (3 works) · Knowledge management (3 works) · Process management (3 works) · Economics (2 works) · Health care (2 works) · Management science (2 works) · Sociology (2 works) · Active ageing (1 works)

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