Li-Ling Liu
Biographic Data
| ID | 6486768 |
|---|---|
| NAME | Li-Ling Liu |
| GIVEN NAMES | Li-Ling |
| FAMILY NAME | Liu |
| SIGNATURE | LIU L |
| AFFILIATIONS | Department of Nutritional Science, TOKO University, No. 51, Sec. 2, Syuefu Rd., Puzih City, Chiayi County 61363, Taipei, Taiwan, ROC |
| ORCID | 0000-0002-2655-4891 |
| VERIFIED | Yes |
| TOTAL WORKS | 2 |
| TOTAL CITATIONS | 4 |
| AUTHOR COUNT | 2 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2012 |
| LATEST PUBLICATION YEAR | 2014 |
| H-INDEX | 1 |
Customer Relational Benefits and Relationship-Marketing Outcomes
Given the increasing popularity of the Internet and TV shopping, travel agencies are using these electronic channels to conduct business transactions. However, few studies investigate how customers' relational benefits affect relationship-marketing outcomes in the travel industry. This study examines the effects of the relational benefits on customer satisfaction and loyalty by focusing on three types of transaction used for travel products. The …
The relationship among interactive justice, leader–member exchange, and workplace friendship
Workplace friendship is an important issue in business. Despite its predominance within the management field, there are several unaddressed issues. This study examines the relationship among interactive justice, leader–member exchange, and workplace friendship. Based on data collected from 309 full-time Taiwanese employees, results indicate that interactive justice is positively associated with workplace friendship. Leader–member exchange mediate…
The relationship among interactive justice, leader–member exchange, and workplace friendship
Workplace friendship is an important issue in business. Despite its predominance within the management field, there are several unaddressed issues. This study examines the relationship among interactive justice, leader–member exchange, and workplace friendship. Based on data collected from 309 full-time Taiwanese employees, results indicate that interactive justice is positively associated with workplace friendship. Leader–member exchange mediate…
Customer Relational Benefits and Relationship-Marketing Outcomes
Given the increasing popularity of the Internet and TV shopping, travel agencies are using these electronic channels to conduct business transactions. However, few studies investigate how customers' relational benefits affect relationship-marketing outcomes in the travel industry. This study examines the effects of the relational benefits on customer satisfaction and loyalty by focusing on three types of transaction used for travel products. The …
The relationship among interactive justice, leader–member exchange, and workplace friendship
Workplace friendship is an important issue in business. Despite its predominance within the management field, there are several unaddressed issues. This study examines the relationship among interactive justice, leader–member exchange, and workplace friendship. Based on data collected from 309 full-time Taiwanese employees, results indicate that interactive justice is positively associated with workplace friendship. Leader–member exchange mediate…
Customer Relational Benefits and Relationship-Marketing Outcomes
Given the increasing popularity of the Internet and TV shopping, travel agencies are using these electronic channels to conduct business transactions. However, few studies investigate how customers' relational benefits affect relationship-marketing outcomes in the travel industry. This study examines the effects of the relational benefits on customer satisfaction and loyalty by focusing on three types of transaction used for travel products. The …
Advertising (1 works) · Business (1 works) · Computer Science (1 works) · Consumer Behavior in Brand Consumption and Identification (1 works) · Customer Relationship Management (1 works) · Customer Service Quality and Loyalty (1 works) · Database (1 works) · Database transaction (1 works) · Digital Marketing and Social Media (1 works) · Economic Justice (1 works)