Morten Hertzum
Biographic Data
| ID | 6506239 |
|---|---|
| NAME | Morten Hertzum |
| GIVEN NAMES | Morten |
| FAMILY NAME | Hertzum |
| SIGNATURE | HERTZUM M |
| AFFILIATIONS | University of Copenhagen |
| ORCID | 0000-0003-0019-8531 |
| VERIFIED | Yes |
| TOTAL WORKS | 18 |
| TOTAL CITATIONS | 5 |
| WORKS AS AUTHOR | 18 |
| WORKS AS EDITOR | 0 |
| FIRST PUBLICATION YEAR | 2004 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 1 |
Understanding preference
Preference is in general associated with workload, task time, and error rate. • Workload is a stronger predictor of preference than performance is. • Task time is a stronger predictor of preference than error rate is. • Preference is occasionally dissociated from workload, task time, or error rate. • Experience level and safety criticality moderate the findings. A user's preference for one system over another is probably the most basic user exper…
Repair Work in Electronic Medication Management
High-quality hospital care requires careful medication management. The infrastructure in place to avert errors in medication management involves formal work procedures, elaborate electronic systems, and, we argue, continual repair work. Repair is the work required to restore things to working order after a breakdown. In this study, we analyze the repair work performed by the healthcare professionals tasked with two electronically supported medica…
Benefits slippage
Innovation tactics for implementing an ML application in healthcare
Artificial intelligence techniques, including machine learning (ML), have shown remarkable test results over the past decade but struggled with the transfer to practical application. The present study applies action research to investigate this last stage of a project to implement an ML algorithm for predicting no-shows at a Danish hospital. We approach the implementation of the no-show algorithm as an innovation process and identify 14 tactics t…
Evolution of Information Infrastructures in Healthcare as Convergence of Digital Trajectories
In information infrastructures at hospitals, various stakeholders are responsible for specific information and communications technology (ICT) portfolios. Each portfolio represents a unique digital trajectory with a past, present, and future. This study investigated how stakeholders (in this study, software developers, ICT operations organizations, and users) collaborate to facilitate the convergence of different digital trajectories, thus contri…
A SWOT Analysis of Pilot Implementation
research-article Share on A SWOT Analysis of Pilot Implementation Authors: Morten Hertzum University of Copenhagen University of CopenhagenView Profile , Torkil Clemmensen Copenhagen Business School Copenhagen Business SchoolView Profile , Pedro F. Campos ITI/LARSyS and University of Madeira ITI/LARSyS and University of MadeiraView Profile , Barbara Rita Barricelli University of Brescia, Italy University of Brescia, ItalyView Profile , Carl Emil …
The Tension between National and Local Concerns in Preparing for Large-Scale Generic Systems in Healthcare
Large-scale generic systems are typically adapted to local practice through configuration. This is especially important in healthcare, which involves a plurality of institutions and users. However, the decision to acquire a generic system in public healthcare is typically founded on regional and national health policy goals, which often are translated into various forms of standardization. As a result, national and regional health policy interest…
Computer multitasking in the classroom reduced learning versus modern living
Computers have entered the classroom. They have largely replaced pen and paper for note taking, at least in European and North American universities. In addition, many students read course texts on their computer, rather than in hardcopy, and in-class exercises rely on student access to online information or simulations. Yet, these productive uses of computers to facilitate and augment learning are not the only ways in which computers have entere…
Infrastructuring and Participatory Design
A Socio-Temporal Perspective on Pilot Implementation
A mobile app for supporting sustainable fishing practices in Alibaug
In the span of a few decades information and communication technology has transformed the way we work, interact, and comprehend our surroundings. Most of this transformation has been experienced in retrospect rather than planned ahead. Consequently it is difficult to design and introduce technology for sustaining existing sociomaterial networks because they may be as sensitive to the emergent side effects of the technology as to its intended effe…
Commentary
In his article “The Usability Construct: A Dead End?”, Tractinsky (in Human-Computer Interaction) contends that for scientific research on usability to progress, the usability construct should be unbundled and replaced by well-defined constructs. This contention is presented as the conclusion that follows naturally from taking a scientist’s viewpoint on usability. Similar calls for definitive concepts – constructs in Tractinsky’s terminology – ha…
A usability test is not an interview
This forum addresses conceptual, methodological, and professional issues that arise in the UX field's continuing effort to contribute robust information about users to product planning and design. --- David Siegel and Susan Dray, Editors
Does local government staff perceive digital communication with citizens as improved service
Artefactual Multiplicity
Minimal-feedback hints for remembering passwords
Udgivelsesdato: May-June
Personometrics
Small-Scale Classification Schemes
Small-Scale Classification Schemes
Personometrics
Minimal-feedback hints for remembering passwords
Udgivelsesdato: May-June
Artefactual Multiplicity
A usability test is not an interview
This forum addresses conceptual, methodological, and professional issues that arise in the UX field's continuing effort to contribute robust information about users to product planning and design. --- David Siegel and Susan Dray, Editors
Does local government staff perceive digital communication with citizens as improved service
Commentary
In his article “The Usability Construct: A Dead End?”, Tractinsky (in Human-Computer Interaction) contends that for scientific research on usability to progress, the usability construct should be unbundled and replaced by well-defined constructs. This contention is presented as the conclusion that follows naturally from taking a scientist’s viewpoint on usability. Similar calls for definitive concepts – constructs in Tractinsky’s terminology – ha…
A mobile app for supporting sustainable fishing practices in Alibaug
In the span of a few decades information and communication technology has transformed the way we work, interact, and comprehend our surroundings. Most of this transformation has been experienced in retrospect rather than planned ahead. Consequently it is difficult to design and introduce technology for sustaining existing sociomaterial networks because they may be as sensitive to the emergent side effects of the technology as to its intended effe…
Computer multitasking in the classroom reduced learning versus modern living
Computers have entered the classroom. They have largely replaced pen and paper for note taking, at least in European and North American universities. In addition, many students read course texts on their computer, rather than in hardcopy, and in-class exercises rely on student access to online information or simulations. Yet, these productive uses of computers to facilitate and augment learning are not the only ways in which computers have entere…
Infrastructuring and Participatory Design
A Socio-Temporal Perspective on Pilot Implementation
The Tension between National and Local Concerns in Preparing for Large-Scale Generic Systems in Healthcare
Large-scale generic systems are typically adapted to local practice through configuration. This is especially important in healthcare, which involves a plurality of institutions and users. However, the decision to acquire a generic system in public healthcare is typically founded on regional and national health policy goals, which often are translated into various forms of standardization. As a result, national and regional health policy interest…
A SWOT Analysis of Pilot Implementation
research-article Share on A SWOT Analysis of Pilot Implementation Authors: Morten Hertzum University of Copenhagen University of CopenhagenView Profile , Torkil Clemmensen Copenhagen Business School Copenhagen Business SchoolView Profile , Pedro F. Campos ITI/LARSyS and University of Madeira ITI/LARSyS and University of MadeiraView Profile , Barbara Rita Barricelli University of Brescia, Italy University of Brescia, ItalyView Profile , Carl Emil …
Innovation tactics for implementing an ML application in healthcare
Artificial intelligence techniques, including machine learning (ML), have shown remarkable test results over the past decade but struggled with the transfer to practical application. The present study applies action research to investigate this last stage of a project to implement an ML algorithm for predicting no-shows at a Danish hospital. We approach the implementation of the no-show algorithm as an innovation process and identify 14 tactics t…
Evolution of Information Infrastructures in Healthcare as Convergence of Digital Trajectories
In information infrastructures at hospitals, various stakeholders are responsible for specific information and communications technology (ICT) portfolios. Each portfolio represents a unique digital trajectory with a past, present, and future. This study investigated how stakeholders (in this study, software developers, ICT operations organizations, and users) collaborate to facilitate the convergence of different digital trajectories, thus contri…
Understanding preference
Preference is in general associated with workload, task time, and error rate. • Workload is a stronger predictor of preference than performance is. • Task time is a stronger predictor of preference than error rate is. • Preference is occasionally dissociated from workload, task time, or error rate. • Experience level and safety criticality moderate the findings. A user's preference for one system over another is probably the most basic user exper…
Repair Work in Electronic Medication Management
High-quality hospital care requires careful medication management. The infrastructure in place to avert errors in medication management involves formal work procedures, elaborate electronic systems, and, we argue, continual repair work. Repair is the work required to restore things to working order after a breakdown. In this study, we analyze the repair work performed by the healthcare professionals tasked with two electronically supported medica…
Benefits slippage
Computer Science (15 works) · Information Systems Theories and Implementation (7 works) · Business (5 works) · Engineering (5 works) · Health care (5 works) · Human–computer interaction (4 works) · Personal Information Management and User Behavior (4 works) · Psychology (4 works) · World Wide Web (4 works) · Data science (3 works)